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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,967 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,967 reviews
January 31, 2022
Awful customer service....your car can be in the shop all day yet they'll never update about whats going on. Do not go here! day yet they'll never update about whats going on. Do not go here! More
by theobarl
January 30, 2022
I had been to a lot of dealers (several brands) in the last 2 weeks, and this was by far the best esperience. Tyler was extremely knowledgeable about the vehicle and patient with questions. The vehicle I last 2 weeks, and this was by far the best esperience. Tyler was extremely knowledgeable about the vehicle and patient with questions. The vehicle I wanted was in the showroom and he didn’t hesitate to pull it out for a test drive. Other dealerships weren’t like that. I wouldn’t have bought it if I hadn’t driven that exact one. More
by Kane_lester
January 29, 2022
My visit this evening at Troncalli was absolutely fantastic! I went in for an oil change and ended up getting a 5 Tire Rotation and filters changed as well. The work was done quickly, but correctly! fantastic! I went in for an oil change and ended up getting a 5 Tire Rotation and filters changed as well. The work was done quickly, but correctly! The entire Service Department and of course the Service Manager was extremely professional, caring and helpful. They gave me reassurance that my vehicle was in great hands and indeed it was. My Jeep was released back to me in great condition. No scratches, oily door handles or steering wheel. They made me feel like family and now I am a customer for life! -Andrea L. More
by Jeeper Ann
January 29, 2022
Good communication.Easy to work with. You will always Good communication. Easy to work with. You will always want a lower price but the experience was all positive. Good communication. Easy to work with. You will always want a lower price but the experience was all positive. More
by Larry
Employees Worked With
January 29, 2022
Such a great and quick experience. James Segnitz was very professional and up front about the whole process! Most likely will return in the future! Thank you! professional and up front about the whole process! Most likely will return in the future! Thank you! More
by Angel.leto
January 28, 2022
Awesome service Friendly Clean Straight forward Awesome service Friendly Clean Straight forward Upfront They didn’t pressure me on anything Highly recommend Awesome service Friendly Clean Straight forward Upfront They didn’t pressure me on anything Highly recommend More
by Ethanwooley
January 28, 2022
Super easy purchase on a great vehicle. Will definitely go to Troncalli for my vehicle purchases in the future. go to Troncalli for my vehicle purchases in the future. More
by jason
January 26, 2022
Great experience! Super easy and fast. James and finance were super easy to work with. were super easy to work with. More
by Kristin
January 26, 2022
James Segnitz has been great from the first time we spoke. Very helpful with everything. spoke. Very helpful with everything. More
by Rboggs80
January 25, 2022
Professional experience and quickAnd easy James went Professional experience and quick And easy James went out of his way to help And was very customer friendly Professional experience and quick And easy James went out of his way to help And was very customer friendly More
by Writter2
