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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,957 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,957 reviews

August 10, 2022

great place real helpful sales people love the attitude of the people good place customers More

by rhcasey1464
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Penoyer
Aug 11, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for your kind review! We're thrilled our team was able to provide such a positive experience for you.

August 10, 2022

This place was awesome. Bill and team where honest and responsive to what I needed. Truly a frictionless experience. Thank you to my new Troncalli family!! More

by RFRANCISFIT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kammy Yarbrough, Greg Gantner
Aug 11, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for your review and welcome to the Troncalli family! We're so glad our team was able to make your experience at our dealership truly exceptional!

August 10, 2022

Great experience. Answered all my questions and found the right car for me. Will definitely visit the next time I need a vehicle. More

by rick.zoeckler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you so much for your kind review! Congratulations on your new car!

August 10, 2022

Great experience. No haggle shopping. Saw the 1500 Ram I wanted and how i wanted to pay for it and they were straightforward with what they could do for me. No games, More

by ericnyberg67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Gantner
Aug 11, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for your kind review! We're so glad Bill, Greg, and our team was able to deliver such a great truck-buying experience for you. Congratulations on your new RAM 1500!

August 07, 2022

Did exactly what they said they were gonna do my vehicle came in earlier than planned great dealership More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Penoyer, Gian "G" Dev
Aug 09, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks for the 5-star rating and review, Ed! We're happy you had a pleasant car-buying experience!

August 03, 2022

Bill walked us through the entire car buying purchase and made us feel comfortable. He gave us consistent communication, was always upfront and made the process easier! I highly recommend Bill and entire More

by mrs.stroh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR
Aug 05, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thanks so much for your excellent review! It's great to know that Bill was able to make your ca-buying experience a comfortable and east one. We hope you have a blast with your new ride! Take care.

August 02, 2022

James was great in helping me out! He was responsive, knowledgeable, and personable. Looking forward to working with him more at Jeep Cumming. More

by Anis Ali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

We are so pleased to hear you had an excellent car-buying experience with James. We appreciate the amazing rating, and we look forward to working with you in the future as well!

August 01, 2022

Tyler was fantastic. He taught me all about Jeeps, origins, the 7 slats in the grill, etc. I'm not sure I have ever met a salesman with the product knowledge that he has More

by robert_Stannard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Robert, we truly appreciate you taking the time to give us such an excellent review! Our team will always try to provide an informative and pleasant purchase process for our customers, so they leave our dealership satisfied. It's great to hear that Tyler did exactly that. Take care!

July 27, 2022

I have purchased 2 vehicles with Troncalli and the experience was excellent. Even the post sale service is very streamlined. Christian is one of the service managers and we always have a direct line More

by scottpayne5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Our goal is to ensure all customers have 5-star experiences at Troncalli CDJR, and we're thrilled to hear this is always the case for you, Scott. Thanks so much for coming by, and we look forward to seeing you again! Take care.

July 21, 2022

Friendly, knowledgeable, accommodating, clean. Dealership is well managed, with high tech systems for building and purchasing a vehicle. More

by c.croly01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith McCaleb. 5 stars!
Jul 22, 2022 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for choosing Troncalli CDJR! We're happy to hear that you had a great experience at our dealership.

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