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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,957 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,957 reviews
December 05, 2022
The staff was knowledgeable and very easy to deal with. It was a very good buying experience. It was a very good buying experience. More
by johnson.sl1971@hotmail.com
November 21, 2022
Positive and knowledgeable sales staff. Maintained pragmatic and professional service with attention to detail. New management appears to be in place as this dealership exceeded expectation Maintained pragmatic and professional service with attention to detail. New management appears to be in place as this dealership exceeded expectations! Nice work. More
by ian.d.lewis
November 16, 2022
Mirtha was extremely knowledgeable about the Grand Cherokee I purchased, very personable, detailed throughout the process open to close and respected my time frame. She made the entire process enjoyab Cherokee I purchased, very personable, detailed throughout the process open to close and respected my time frame. She made the entire process enjoyable and received a follow up call to see how I was liking it. More
by cylrusso
Employees Worked With
Mirtha Valencia
November 16, 2022
Bill provided excellent service from the start of our buying experience back in June/July. We custom built and ordered a new Pacifica van and Bill's communication throughout the entire time was outstandi buying experience back in June/July. We custom built and ordered a new Pacifica van and Bill's communication throughout the entire time was outstanding. Pick-up, trade-in, Financing, car set-up, all was a very smooth experience! I can only strongly recommend the Troncalli dealership! More
by Andreas N
November 07, 2022
Bill was a great sales person, not pushy or demanding. He really listened to my needs and got me into a great car. He really listened to my needs and got me into a great car. More
by megan
Employees Worked With
November 06, 2022
Sales was very fair, personable and friendly. The entire process was a very pleasant experience. The entire process was a very pleasant experience. More
by terry
Employees Worked With
November 01, 2022
My wife and I came in looking to use our Costco Auto program discount however, we soon found out we could get a better deal that would be lower than the Costco discount. Working with Mirtha Valencia a program discount however, we soon found out we could get a better deal that would be lower than the Costco discount. Working with Mirtha Valencia and the rest of the team was a real pleasure. Mirtha Valencia was a Top Notch Grade-A professional. She was pleasant, caring and most importantly, honest with us; she made our buying experience easy, pleasurable and comfortable. Overall, we had a great time and Mirtha Valencia went above and beyond with her excellent customer service and professionalism. My wife and I bought into her before we bought our 2022 Jeep compass Trailhawk and that is what sold us! More
by IAN GODFREY
October 31, 2022
Found our vehicle online and came to dealership for purchase. Great sales and financing experience and high quality vehicles! purchase. Great sales and financing experience and high quality vehicles! More
by Claudia.elliott114
October 27, 2022
The best sales rep I have ever met, knows what his doing, very detailed with follow up. Our transaction was smooth and fast. love love my jeep. very detailed with follow up. Our transaction was smooth and fast. love love my jeep. More
by Mercy
