Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,957 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,957 reviews
January 11, 2023
the absolute worst experience. they sold me a car with a busted transmission. only drove the car 2 weeks before the transmission needed to be replaced. they didn’t cover the full r they sold me a car with a busted transmission. only drove the car 2 weeks before the transmission needed to be replaced. they didn’t cover the full repairs and threatened to report the rental car they loaned me as stolen when I didn’t pay them immediately. terrible place to buy from, don’t do it! shop anywhere else More
by djburnone
Employees Worked With
Mirtha Valencia
January 09, 2023
Good people to work with. Everyone was friendly and professional . We intend on purchasing another vehicle and will definitely go here when ready. Everyone was friendly and professional . We intend on purchasing another vehicle and will definitely go here when ready. More
by bill@retainingwalls.com
January 07, 2023
Thank you Tyler and Troncalli. It’s always easy and fun to work with you. It’s always easy and fun to work with you. More
by Paige S
Employees Worked With
January 01, 2023
I would definitely buy another car from Jeremiah and the sales manager, Larry! They were outstanding! Would highly recommend them to all my friends! sales manager, Larry! They were outstanding! Would highly recommend them to all my friends! More
by Austin
Employees Worked With
Larry (sales manager) 5 stars, Jeremiah Jones
December 31, 2022
Jermiah worked hard to get us where we needed to be on price point. We knew where we needed to land and he made sure it happened. Because of his hard work I am now driving my dream car. Thank you price point. We knew where we needed to land and he made sure it happened. Because of his hard work I am now driving my dream car. Thank you More
by Swords518
Employees Worked With
Jeremiah Jones, Kammy Yarbrough
December 30, 2022
We have been purchasing our vehicles at Troncalli since 2008. This is the first time we have worked with Bill Smith. The experience was excellent. Bill is professional, knowledgeable, cares about the cu 2008. This is the first time we have worked with Bill Smith. The experience was excellent. Bill is professional, knowledgeable, cares about the customer, and able to answer the many questions we had. We look forward to continuing our relationship with Troncalli and Bill Smith. More
by karenb21
Employees Worked With
Other Employees :
Thank you Clifford for being our constant at Troncalli through all these years.
December 28, 2022
Everyone at Troncalli were amazing to work with, very knowledgeable about their brands, and fair. I’m never excited about dealing with salespeople when buying a car, but Bill Smith and the team at Tronca knowledgeable about their brands, and fair. I’m never excited about dealing with salespeople when buying a car, but Bill Smith and the team at Troncalli truly made it stress free and very enjoyable. More
by holdentodd
December 20, 2022
Great service. everything was done very efficiently and I was totally satisfied. Vehicle was in spotless condition. everything was done very efficiently and I was totally satisfied. Vehicle was in spotless condition. More
by gemuns
Employees Worked With
December 16, 2022
Bill and Glen were awesome with getting the deal done. The transaction and whole experience was very professional. The transaction and whole experience was very professional. More
by rs1
December 06, 2022
Jeremiah was very informative and helpful. Felt finance was less informative-more interested in selling more coverage without even informing about interest rate Felt finance was less informative-more interested in selling more coverage without even informing about interest rate More
by Ml
Employees Worked With
Jeremiah Jones
