Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,957 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,957 reviews
March 24, 2023
Service department is terrible. Made an appointment a month out and then brought in the truck to get serviced on the appointment date. dropped it off on Thursday morning Friday aft Made an appointment a month out and then brought in the truck to get serviced on the appointment date. dropped it off on Thursday morning Friday afternoon I went by to check on it and they haven’t even looked at it. The manager asked me why I thought it was going to get looked at, and I told him because I set up an appointment. What is the purpose of setting up an appointment? they didn’t even bother to call me Thursday to let me know they weren’t going to get to it, it’s a company truck and I need it for work. I told him just to give me the keys and I left. I would not recommend for service. More
by Tim-walters
Employees Worked With
March 22, 2023
Tyler is great to work with. Have purchased 6 vehicles from him. Awesome Sales Associate Have purchased 6 vehicles from him. Awesome Sales Associate More
by Southerngraceec
March 21, 2023
It was great working with Bill. Helped me design the truck I wanted and arrived in less than 3 months. Smooth and easy buy! Helped me design the truck I wanted and arrived in less than 3 months. Smooth and easy buy! More
by tirado.victor92
Employees Worked With
March 21, 2023
Bill just happen to be on the lot doing something else but stopped and answered my questions. Opened up what vehicles I was interested. Full of knowledge about each one. Pleasant non-pushy. Follow thru wa but stopped and answered my questions. Opened up what vehicles I was interested. Full of knowledge about each one. Pleasant non-pushy. Follow thru was excellent. Sales management also very polite and helpful. More
by hepler5825
March 19, 2023
Tyler is amazing at what he does. Knowledgeable and enthusiastic. We don’t trust anyone else at troncolli. This is our 6th maybe 7th car with him. Knowledgeable and enthusiastic. We don’t trust anyone else at troncolli. This is our 6th maybe 7th car with him. More
by wmdrew3
Employees Worked With
March 17, 2023
Dylan and Chris made magic happen to get the deal done. No pressure, no tactics or games played. Staff was respectful the entire visit and made the entire process as comfortable as possible. No pressure, no tactics or games played. Staff was respectful the entire visit and made the entire process as comfortable as possible. More
by Kam Cromedy
Employees Worked With
Dylan, Chris
March 15, 2023
Amazing people, worked really well with me and got me in my car in less than 1 day my car in less than 1 day More
by HK47
March 13, 2023
Bill was pleasant and considerate on Monday I told him I needed to leave at 7:30 and he kept him promise. Dealership is nice and clean. Overall it was a positive experience needed to leave at 7:30 and he kept him promise. Dealership is nice and clean. Overall it was a positive experience More
by pcostello
March 09, 2023
This is our third purchase with Troncalli and Tyler Grant. Very pleasant buying experience as always. Grant. Very pleasant buying experience as always. More
by Pennie.harris13
March 06, 2023
Had a pleasant experience with this dealership. Bill helped with every need and question I had. Bill helped with every need and question I had. More
by anthonylan
Employees Worked With
