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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,956 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,956 reviews
July 06, 2023
This is why I LOVE working with family-owned dealerships. Michael Penoyer and his sales managers helped me AND my wife over the holiday weekend. They went over and above and helped us in ways other dealers j Michael Penoyer and his sales managers helped me AND my wife over the holiday weekend. They went over and above and helped us in ways other dealers just wouldn't. Issues kept coming up in the process on our end but they stayed with us and earned a family of customers for life. I highly recommend Troncalli and when you go, do yourself a favor and ask for Michael Penoyer. He is so knowledgeable about all the cars on the lot, he is patient and very helpful. He and everyone (Managers Thomas & Chris) want you to be happy with your next vehicle. These are also our fist Mopar cars and love them. Best tech, best safety features, cool looking and fun to drive. Kammy in Finance helped with closing these loans and she spent all the time needed to get us in the best position possible. More
by cb
July 02, 2023
This experience was great! I would go back to them in the future. I love the car and they worked so hard to get me exactly what I wanted. I’m so thankful I got to drive off the I would go back to them in the future. I love the car and they worked so hard to get me exactly what I wanted. I’m so thankful I got to drive off the lot in my dream car with the help of Bill and everyone else there. More
by Sarah T.
July 01, 2023
Michael Penoyer with Troncalli Jeep was outstanding. He was helpful, answered any and all questions and genuinely concerned about us and our needs. Even after our Grand Cherokee Limited purchase, he and He was helpful, answered any and all questions and genuinely concerned about us and our needs. Even after our Grand Cherokee Limited purchase, he and other Troncalli folks were helpful and went overboard to make our purchase pleasant. Definitely recommend Michael and Troncalli as the dealership I will rely on and continue to recommend. Just cannot say enough good things about the sales experience. More
by bjw45
Employees Worked With
Michael Penoyer
July 01, 2023
Curtis was awesome! We never felt any pressure and he answered my MANY questions with patience and thoughtfulness. Everyone else was a joy to work with as well. W We never felt any pressure and he answered my MANY questions with patience and thoughtfulness. Everyone else was a joy to work with as well. Would definitely recommend the dealership and Curtis. More
by njhohenstein
Employees Worked With
Thomas Riggs, Keith McCaleb, Kammy Yarbrough, Curtis Smith
June 29, 2023
Troncalli made the purchasing process simple. Bill Smith took care of us and made the purchase smooth. This was our sixth Dodge vehicle and third RAM, which was by far the easiest. Evan Kihlst Bill Smith took care of us and made the purchase smooth. This was our sixth Dodge vehicle and third RAM, which was by far the easiest. Evan Kihlstadius helped me on the website chat, provided all the information I needed on the vehicle, and helped set up my test drive with Bill. More
by Mamastarnes
June 12, 2023
Bill Smith is hands down the best salesman at Troncalli. He made my experience one of the best experiences I have ever had with purchasing my Dodge. He made my experience one of the best experiences I have ever had with purchasing my Dodge. More
by Tmadden
Employees Worked With
June 12, 2023
Curtis Smith was very patient and knowledgeable throughout the buying process. He helped me to narrow in on it and find the perfect vehicle to meet my needs. Not only did I end up with a Ram truck throughout the buying process. He helped me to narrow in on it and find the perfect vehicle to meet my needs. Not only did I end up with a Ram truck that I love, the whole experience with Curtis was just fantastic. I will be sending people to him. More
by Josh L
Employees Worked With
Kammy Yarbrough, Curtis Smith
June 10, 2023
Troncalli and Bill Smith did what it took to get our business. Very happy with our new car. business. Very happy with our new car. More
by rhogan71599
June 10, 2023
I love this dealership for convenience and the pleasant staff when getting oil changes and repairs when needed. I have been going here for years. They always have a good amount of inventory to browse throu staff when getting oil changes and repairs when needed. I have been going here for years. They always have a good amount of inventory to browse through when looking for a vehicle. More
by sheilalancaster65
