Troncalli Chrysler Jeep Dodge Ram

I met with Willie Olliff to look at (and drive) Jeep Grand Cherokees and Durangos. I was currently driving a Nissan Armada, but was considering a Chrysler because of some previous (on lot) conversation Grand Cherokees and Durangos. I was currently driving a Nissan Armada, but was considering a Chrysler because of some previous (on lot) conversations with Willie. Based on size, capabilities, etc., I decided that the Jeeps and Durangos were NOT going to suit my needs. After I explained this to Willie, he stated "just give me 5 more minutes and wait right here; can you give me 5 minutes"? I said "yes", and within 2 minutes he pulled up in a Dodge Ram. He jumped out of the vehicle and handed me the keys and said "this is the vehicle you need (and want), you just don't know it yet". At first I thought "okay, this is interesting (as a choice)" because I had never owned a pick up and quite frankly never even considered one. However, Willie was right. I was so VERY PLEASED that Willie took the time to HEAR MY NEEDS and to actually THINK ABOUT a way to address them. We took the pick up for a ride and from that point it was a matter of finding me the right Ram 1500 (features, etc.). I actually couldn't wait for my next call from Willie. That's how excited I was about the experience and the pending chance to drive my new pick up. When I saw my new vehicle, it was perfect; Willie had nailed it. The rest is history... Thanks to "Tye" as well, he played a big role in getting me out of my Nissan and into my new Ram. Willie, I owe you one! THANKS!! More

Great time all together. Really helpful and made the who experience enjoyable. From a walk around video to finding out the spacific engine code I was looking for on the Vw gti. Great people. experience enjoyable. From a walk around video to finding out the spacific engine code I was looking for on the Vw gti. Great people. More

Doug and I (Jackie) had a great experience with David, he was polite, friendly, knowledgeable, and never pushy. This was the best experience that we've ever had when buying a car. David answered our call was polite, friendly, knowledgeable, and never pushy. This was the best experience that we've ever had when buying a car. David answered our calls promptly and kept us up to date on the process. We would have no problem recommending David to our friends and family. Thank you. More

Willie and Tye made the new car buying experience as easy as it could be. I had two cars to trade in and they came up with a plan to best fit my needs, they were even nice enough to deliver the car to Macon, as it could be. I had two cars to trade in and they came up with a plan to best fit my needs, they were even nice enough to deliver the car to Macon,Ga More

We have purchased 3 cars in 1 calendar year from Bruce at Troncalli in Cumming. He was great to deal with in January, '13 when I purchased my '12 Charger, returning in November to purchase my husband's '13 Troncalli in Cumming. He was great to deal with in January, '13 when I purchased my '12 Charger, returning in November to purchase my husband's '13 Jeep Wrangler, and then again in December to purchase our son's first car ('02 GMC Envoy). Each time we called Bruce and dealt with him directly. He was fantastic and has the patience of a Saint! Bruce truly does care about making his customer happy and getting you in the car you want at a fair price for all. We'll only be using Bruce from now on! More

Scheduled regular maintenance with Troncoli. Did not purchase car there but have all work done there. There are very efficient, friendly and competent. They take care of everything in a timely and pro purchase car there but have all work done there. There are very efficient, friendly and competent. They take care of everything in a timely and professional manner. I appreciate the hard work . Gene R. More

We bought the Jeep through Internet Sales. Great Experience. No hassle, no pressure. A pleasure to work with Kevin and will definitely use again and recommend to others. Experience. No hassle, no pressure. A pleasure to work with Kevin and will definitely use again and recommend to others. More

I have dealt with Troncalli Jeep since purchasing my Jeep Wrangler Unlimited new last October. Last week, I had an issue with the AEV custom wheel rim on my Wrangler. John Richards was simply outstanding i Wrangler Unlimited new last October. Last week, I had an issue with the AEV custom wheel rim on my Wrangler. John Richards was simply outstanding in terms of helping me understand the issue, offering solutions, and working with me to get the issue resolved. John is truly an outstanding professional, and Troncalli is blessed to have him associated with their business. Joe Maturani and Kristin Talbot have also been great when I've dealt with them. Overall this is an extremely well-run service department. More

I contacted dealer via the website asking about the new diesel grand cherokee and they responded very fast and with plenty of information. When i visited the dealer everyone was very friendly. Tyler worked diesel grand cherokee and they responded very fast and with plenty of information. When i visited the dealer everyone was very friendly. Tyler worked with me to make the purchase process the best possible. I have to say this has been the best purchase experience I have had. More

This dealership has the friendliest, best customer service that I had the pleasure to run across. Have bought 2 cars from them and they were courteous and really customer focused. Chad Giller is a gr service that I had the pleasure to run across. Have bought 2 cars from them and they were courteous and really customer focused. Chad Giller is a great sales representative and I would recommend him as well as anyone at Troncalli to help with the purchase of a new or even used car. More