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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,988 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,988 reviews

June 03, 2016

Great Service It was good experience buying a used 2015 SRT Challenger. The salesman was helpful and the dealership worked with me to get my payment where I needed More

by brivers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Klass
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Quick and painless paperwork makes any transaction more enjoyable - thank you for the review and we hope you are enjoying your SRT Challenger!

June 02, 2016

James Ayers & Justin Fitchett Were Superb Just graduated from college, and Justin and James set me up with the perfect car. They were so helpful over the phone and got me in the car of my drea More

by Austin Hardin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ayers , Justin Fitchett
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Congratulations on your recent graduation and new car! Thank you for the review and compliments about Justin and James.

June 01, 2016

Best experience, best price, best customer service! Wow! I'm speechless. Brian, Justin and Tyler were my saving graces. Not only did they work for 2 days straight (literally all day) to get me the best More

by MJ Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Fitchett, Brian Wolfswinkel
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

We truly appreciate the thoughtful review of your experience with us! Driving a brand new car is always exciting and we are glad to know you were pleased with process of putting you behind the wheel of your new Patriot.

May 24, 2016

Justin Fitchett is a rockstar!!! Justin helped us find the perfect vehicle for our daughter! He was informative and professional. He kept in touch and helped us through the entire pur More

by TWilkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fitchett
Jun 01, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

We are glad Justin helped guide you to the right vehicle for your daughter. Thank you for posting and your appreciation for our staff's efforts to always have our customer in the driver's seat of their choice.

May 19, 2016

Excellent Very professional and friendly. I was pleasantly surprised at how quick things were moving along, it was great 😀 Rob Shiver is great at what he does More

by Vicki27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Shiver
Jun 01, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

We are glad you drove away in the vehicle perfectly matched to your specific needs and wants. Thank you for posting and your compliments about Rob!

May 16, 2016

Great experience! We were not planning on buying a car it was our first day of looking but Justin was such a nice honest person and did not apply any pressure we found More

by Alex H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fitchett
May 18, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for choosing Troncalli and the thoughtful review about Justin's dedicated customer service.

May 07, 2016

Overall satusfied We settled on price fairly quickly. We went Back and forth only twice... I thought the end /process contract financing etc took a little long.. More

by Jeff
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
May 07, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for posting a review on our behalf and feedback about the element of time in your purchase process!

May 03, 2016

A very smooth and hassle free experience I was very pleased with the dealership as a whole. When I first arrived, the first person I saw was Juatin Fitchett. He was finishing with another cus More

by Brenda456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fitchett
May 07, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the review and great insight about what made this the best vehicle purchase experience you've had. It is exciting to buy a new car and we certainly don't want our customers to feel rushed in the process. We're glad to hear that Justin took good care of you!

May 01, 2016

Great Car Buying Experience I had a great experience this weekend at Troncalli CDJR in Cumming, GA. I had been looking for a very specific car to upgrade and located it at this More

by kbrbeach
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Klass
May 07, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate your review and the compliments about Chris and our management team. Making a car purchase is a major decision and everyone at Troncalli likes to take part in making it an enjoyable experience.

May 01, 2016

Troncalli After finding the car I wanted online, my fiance and I went to Troncalli. Tyler Grant helped us with out experience and was absolutely wonderful. Than More

by Rachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the post and compliments about Tyler. We wish you much joy in your engagement and safe travels in your new car.

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