Back

Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,988 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
Contact Dealership

818 Atlanta Rd

Cumming, GA

30040

Directions

By Type

Showing 1,988 reviews

July 01, 2016

Easy and honest experience I found the exact vehicle I wanted through the Dodge site, which directed me to Troncalli. I first connected with a rep through the online tool and ha More

by Xrusswill
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

It is nice to hear that your entire experience was "far easier than you could have imagined." Thank you for posting such kind words about Tyler!

June 29, 2016

Long Service Appts I have had fairly good service from Troncalli but just started having a problem with my back-up camera on my 2104 Ram 1500. When in reverse the screen More

by Brad Hays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Pearce
Jun 30, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Mr. Hays, we apologize that we were not able to work your Ram into our service schedule this week. The weeks prior to July 4th are extremely busy as many customers like yourself are preparing to leave for vacation and are in need of service and repairs. Because of this high volume period, we are not able to add additional repairs to our work in process in order to complete the work already promised. After the 4th of July holiday travel week, business will return to a more normal level and we will be more than happy to schedule you in as a priority. Please contact Chris as I will let him know to schedule you in after your trip. Safe travels and enjoy your vacation! Clifford Rudd General Manager

June 24, 2016

I love my Jeep/ Troncalli / Kim Porter!!! I went to a few dealerships the same day. Made online appts. Told every dealership I was Not buying that day.. First dealership guy actually had an at More

by Ashpearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tye Bergquist, Kim Porter
Aug 15, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for posting your compliments about Kim - we are glad to know we have a customer for life!

June 24, 2016

Great Team @Troncalli - very satisfied Buying a 2016 Dodge Durango at that DODGE partner is exciting and a great experience.. Sales team is always taking care (even when relevant Sales per More

by Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Jenkins, Chad Giller, Brian Wolfswinkel
Aug 15, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for posting such nice compliments about our sales team!

June 14, 2016

Easiest car buying experience I have had, very satisfied!!! Justin did a great job being helpful and useful in walking us through the buying process. I enjoyed working with someone who was not pushy or hard-se More

by john.brown.45
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fitchett
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the review and compliments about Justin!

June 13, 2016

100% satisfaction Cheap prices and great customer service! Rusty was quick and very helpful with getting me pre-approved. I went in the next day test drove the car, saw More

by Kim1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty, Chad Giller, Justin Fitchett
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

So glad that Rusty was quick and efficient in getting you in the driver's seat of your new car. Thank you for the review!

June 13, 2016

Enjoyable purchasing experience. The dealership personnel were helpful, patient, and supportive. Answered many questions about not only buying the truck, but the on-going use and main More

by Stinger RamMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fitchett
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate your review and hope you are enjoying all the features on your new truck!

June 09, 2016

Awesome sales professional I love my new truck!! Kim porter treated me so perfect!! She answered all my questions and made a dreaded situation the most pleasant. She does what n More

by wildcatgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for posting about Kim making your purchase a pleasant experience and noting her sincere approach in customer service. She enjoys exceeding car shopper's expectations.

June 08, 2016

The Salesperson makes all the difference After visiting various Chrysler dealers in and around our home, we contacted you thru your website and were contacted by Tyler Grant. I was impressed More

by cmonlanier
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

It is great to know that Tyler took good care of you and made it worth the drive for him to put you in a new car for your ride back home. Thank you for the rating and compliments of Tyler.

June 04, 2016

Great Dealership, Great Salesman, Great Cars I bought a 2016 Jeep Cherokee, and Justin went above and beyond trying to negotiate the best deal possible. He was knowledgable and helpful, and made More

by Jmcneely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fitchett
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Stress-free is what we want our customers to be when car shopping and are glad to know that Justin provided that experience for you. Thank you for taking the time to rate us!

...
159
...