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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,988 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,988 reviews
August 07, 2016
Great people, Great pricing, Great experience I would higher recommend this dealership, it starts with the friendly people that genuinly care about providing a great experience. I was impressed w I would higher recommend this dealership, it starts with the friendly people that genuinly care about providing a great experience. I was impressed with everything from the moment we drove in to when we left with my daughters first car. They exceeded our expectations, thank you. More
by MyDaughtersFirstCar
Employees Worked With
Nick, pre-owned director, he outperformed everyone, he was the main reason this ended up a great experience., Kim Porter, Derek Langley
August 07, 2016
Used Car Purchase The salesperson and used car manager were excellent and fair. I would recommend them for any car purchase. We will probably be back next year to tra The salesperson and used car manager were excellent and fair. I would recommend them for any car purchase. We will probably be back next year to trade/purchase a new Jeep Unlimited. More
by Bill
Employees Worked With
Nick O'Neill, Chris Klass
July 31, 2016
Fantastic service We worked with Will and the service was exceptional. They took care of all of our needs and answered all the questions we had even after hours. Highly We worked with Will and the service was exceptional. They took care of all of our needs and answered all the questions we had even after hours. Highly recommended More
by EBeforei
Employees Worked With
Willie Jenkins
July 30, 2016
Completely satisfied with our purchase Bob was super helpful, not pushy and trustworthy! When something minor went wrong on the way home, he assured us they would make it right and they did Bob was super helpful, not pushy and trustworthy! When something minor went wrong on the way home, he assured us they would make it right and they did! Outstanding service and dependable sales staff! Hope to be back next year to buy me a jeep! Troncalli has earned a lifelong customer with us! More
by kate2005!
Employees Worked With
Bob Shiver
July 28, 2016
Easiest quickest purchase I've ever made! I worked with Kim Porter via email and text and we had the deal worked out in just a couple of hours. I showed up after work signed all of the paperwo I worked with Kim Porter via email and text and we had the deal worked out in just a couple of hours. I showed up after work signed all of the paperwork with Derek Langley while Kim made sure the truck was all cleaned up and ready for me and I was in and out in about 30 minutes. All I can say is WOW! I cannot recommend this dealership enough. This was the best experience I've ever had buying a vehicle and I love my 2016 Ram truck. More
by Harvey
Employees Worked With
Derek Langley, Kim Porter, Derek Langley
July 23, 2016
Awesome Experience This is my second car from Troncalli and both times have been amazingly smooth. Brandon took time to sit down and figure out exactly what would fit my This is my second car from Troncalli and both times have been amazingly smooth. Brandon took time to sit down and figure out exactly what would fit my needs and budget and found me the perfect car. Everyone you come into contact there is great and genuinely wants to provide you with the best car-buying or service experience. More
by Cathy10900
Employees Worked With
Brandon Champe
July 23, 2016
Brandon Champe Just purchased a Jeep from them! Drove 3 hours to pick it up and couldn't have been happier with the service provided by Brandon Champe. The deal ha Just purchased a Jeep from them! Drove 3 hours to pick it up and couldn't have been happier with the service provided by Brandon Champe. The deal had been completed over the phone, and he was always extremely prompt in handling everything we wanted. When we got to the dealership, we were extremely impressed with how clean and friendly it was. Definitely not the usual experience when buying a car. We would definitely make the drive back to do business with Brandon again! More
by Suz
Employees Worked With
Brandon Champe
July 22, 2016
Great Service I am very pleased with my experience with Brandon while purchasing my Challenger. The process was quick and would recommend him to anyone looking to p I am very pleased with my experience with Brandon while purchasing my Challenger. The process was quick and would recommend him to anyone looking to purchase a vehicle. Thank you. More
by Shelia
Employees Worked With
Brandon Champe
July 22, 2016
Great Service Will was very patient with my kids' questions about the car, showed them all the "wow" features, and explained how things worked so my kids would unde Will was very patient with my kids' questions about the car, showed them all the "wow" features, and explained how things worked so my kids would understand. Awesome customer service! More
by miss123
Employees Worked With
Willie Jenkins
July 22, 2016
Brandon Champe - Internet Sales This review is for my salesman not the dealership.... I worked with Brandon Champe in internet sales and it could not have went smoother. He was pr This review is for my salesman not the dealership.... I worked with Brandon Champe in internet sales and it could not have went smoother. He was professional and courteous throughout the process. On my day of purchase, he picked me up in my new truck at my house and I drove it to the dealership. He was on the ball in keeping things moving so I would have little delay as possible. I would work with him again with future purchases. I won't rate the dealership at this time as I have not had enough experience with them yet. More
by NEWRAMOWNER
Employees Worked With
Brandon Champe
