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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,988 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,988 reviews
July 10, 2017
John Richards the Service Manager My grandson placed his tablet in our JEEP's glove box and it became jammed and could not be opened. Brought the JEEP to John during a very busy time a My grandson placed his tablet in our JEEP's glove box and it became jammed and could not be opened. Brought the JEEP to John during a very busy time and he worked on it while my grandson held the flashlight. Well he was able to unjam the tablet and made my grandson a very very happy young man. Awesome customer service, he stopped what he was doing and was determined to open the glove box. We are very grateful for his assistance and as usual will be back for any service needs. More
by packman
Employees Worked With
July 08, 2017
Vehicle Purchase The purchase of my vehicle went smoothly. Chris was great to work with! I was able to get the car when I needed it and it was clean and ready to go! The purchase of my vehicle went smoothly. Chris was great to work with! I was able to get the car when I needed it and it was clean and ready to go! More
by srscehvy
Employees Worked With
Chris Klass
July 07, 2017
Used Vehicle Purchase Chris Klass was low key and easy to deal with. We would definitely recommend Chris and Troncalli for your next new or used vehicle purchase Chris Klass was low key and easy to deal with. We would definitely recommend Chris and Troncalli for your next new or used vehicle purchase More
by sandiacoyote
Employees Worked With
Chris Klass
July 06, 2017
Certified Pre-Owned Chris Klass is an excellent sales associate for Troncalli. He is knowledgeable and attentive. The entire team at Troncalli exceeded my expectations on Chris Klass is an excellent sales associate for Troncalli. He is knowledgeable and attentive. The entire team at Troncalli exceeded my expectations on all accounts. JLL More
by Jllindsay
Employees Worked With
Chris Klass
July 01, 2017
Don't bother to shop First let me say that we have purchased a vehicle from Troncalli. We tried once again and wasted lots of time. Had a better price from another dealer. First let me say that we have purchased a vehicle from Troncalli. We tried once again and wasted lots of time. Had a better price from another dealer...said he would do better by $500...go back...oh, they do not have a car. No they are unable to find a car. They just bait you to come back and try to upsell you. I called the General Manager a few days later to complain that they submitted our papers for a Chrysler auto loan even though we had never signed a contract. The bank called me to verify. The GM never bothered to return my call. I would never recommend this dealership. More
by Pani
Employees Worked With
June 30, 2017
Great experience!! Found the Jeep I wanted and met with Chris. Great price and in and out in no time!! Highly recommend! Will definitely come back for my next purchase! Found the Jeep I wanted and met with Chris. Great price and in and out in no time!! Highly recommend! Will definitely come back for my next purchase! More
by HBB123
Employees Worked With
Chris Klass
June 26, 2017
Chris klass Chris was great and held on to my remote for 60 plus days what a great sales man I will be back for sure I great Chris was great and held on to my remote for 60 plus days what a great sales man I will be back for sure I great More
by Ryanf
Employees Worked With
Chris Klass
June 26, 2017
Great Sales people and service people I have been doing business with this dealership for over 10 years. More specifically with Bruce in sales. He is excellent and JR runs great service I have been doing business with this dealership for over 10 years. More specifically with Bruce in sales. He is excellent and JR runs great service department. Their collision center is also excellent. I have purchased five cars through this dealership and have had them serviced and repaired due to accidents. Eveything always done extremely well. I can highly recommend this dealership.. More
by pbrucecamacho
June 25, 2017
Gold standard service and attention I wanted to thank the wonderful people at Troncalli on Atlanta Highway for a fabulous car buying experience! Tyler, our sales associate, was amazing I wanted to thank the wonderful people at Troncalli on Atlanta Highway for a fabulous car buying experience! Tyler, our sales associate, was amazing in helping us find the perfect SUV! He was experienced, full of information and patient! Highly recommed Tyler and Troncalli! More
by CMSUVLOVE
Employees Worked With
June 24, 2017
Dealer rating Chris and Bob did a fantastic job getting me into my new Ram 2500. The process was quick, simple, and painless. Thank you both very much for your help Chris and Bob did a fantastic job getting me into my new Ram 2500. The process was quick, simple, and painless. Thank you both very much for your help More
by Brakeb
Employees Worked With
Chris Klass, Bob Shiver
