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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,988 Reviews
Since 1951, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,988 reviews
September 26, 2018
Patient with choices and options I work full time and was unable, due to my job, to take the day and shop for the vehicle that would work for me. Chris spent over 3 hours with my spo I work full time and was unable, due to my job, to take the day and shop for the vehicle that would work for me. Chris spent over 3 hours with my spouse going over different options that would work within my specs. He was patient with me when I arrived to finalize the documents. More
by DogMom
Employees Worked With
Chris Klass
September 22, 2018
New car buying experience After 12 years in my Jeep I decided it was time for a new one. We went to Troncalli and saw Chris (who had sold us a Ram the year prior). Great experi After 12 years in my Jeep I decided it was time for a new one. We went to Troncalli and saw Chris (who had sold us a Ram the year prior). Great experience! Thank you Chris. More
by Margaret
Employees Worked With
Chris Klass
September 21, 2018
great place to buy a ram truck My salesman person-Doug-- easy to talk with--no high pressure--pleasant experience--fast response to my needs--I enjoyed being at the dealership. good My salesman person-Doug-- easy to talk with--no high pressure--pleasant experience--fast response to my needs--I enjoyed being at the dealership. good job. Kim in the business office right to the point. Very nice guy. More
by ram smith
Employees Worked With
Doug Borsum, Cole Barker
September 19, 2018
Very professional and personable staff Patrick (sales person) & Kim (finance) made the purchase of my Wrangler JL a great one. I’ve purchased vehicles from Infiniti, BMW, Mercedes and these Patrick (sales person) & Kim (finance) made the purchase of my Wrangler JL a great one. I’ve purchased vehicles from Infiniti, BMW, Mercedes and these guys are high-class like those luxury class dealerships. Patrick made the decision process easy and stress free. No haggling and very helpful narrowing down my final pick. Kim was funny and kept the finance part painless More
by EarlAlfie
Employees Worked With
Cole Barker, Patrick Chandler
September 12, 2018
Great experience My sales person was Steve. He was very polite and was a huge help. I highly recommend him if your buying a vehicle. The finance person also did a grea My sales person was Steve. He was very polite and was a huge help. I highly recommend him if your buying a vehicle. The finance person also did a great job! Overall it was a great experience! More
by Rick Johnson
Employees Worked With
Steve Radford, James Ayers
September 09, 2018
Great Buying experience with Chris Klass Bought a 2018 Jeep Wrangler...Chris was very knowledgeable of the product and very helpful with our questions. I will highly recommend him to other in Bought a 2018 Jeep Wrangler...Chris was very knowledgeable of the product and very helpful with our questions. I will highly recommend him to other in the market for a vehicle. More
by Rst22
September 06, 2018
Love our Jeep! Doug was the best! Very straightforward and honest. Not gimmicky, and help us find our perfect car. It was the best buying experience we have ever ha Doug was the best! Very straightforward and honest. Not gimmicky, and help us find our perfect car. It was the best buying experience we have ever had! thank you Doug! More
by LaceyStorie
Employees Worked With
Doug Borsum
September 05, 2018
Easy and pleasent experience ! Thank you Steve & Dave for the easy and positive process. I felt that we negotiated well and I felt respected thru the entire process! Awnsered all o Thank you Steve & Dave for the easy and positive process. I felt that we negotiated well and I felt respected thru the entire process! Awnsered all of my Questions! Would recommend these guys to anyone. I will return when I need another vehicle because the experience was so great. Thank to you both, we love the Jeep! More
by Tricked out Rubicon
Employees Worked With
Dave in sales , Steve Radford, James Ayers
September 05, 2018
Satisfied This was by far my best car buying experience and I have been purchasing vehicles for almost 20 years. Doug was helpful, understanding and honest. It This was by far my best car buying experience and I have been purchasing vehicles for almost 20 years. Doug was helpful, understanding and honest. It hasn’t been many times where I honestly felt happy buying a car but I left a satisfied customer with the truck I wanted and at a price I was comfortable with. Thanks again to Doug, Kim in finance and all of the guys at the dealership. Thank you all again for everything. More
by ACR81
Employees Worked With
Doug Borsum, Cole Barker
September 04, 2018
Great Buying Experience Recently purchased a Jeep Grand Cherokee at Troncalli from Will Jenkins. Could not have been more happy with the entire experience. I would 100% recom Recently purchased a Jeep Grand Cherokee at Troncalli from Will Jenkins. Could not have been more happy with the entire experience. I would 100% recommend both Troncalli and Will to anyone looking for a new vehicle. Bruce Belanger was also extremely helpful in the process. He listened to what I could afford, what I was interested in, and picked the perfect jeep! Thanks Troncalli! More
by Munson22
