Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,916 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,916 reviews
November 19, 2024
Bill and Troncalli were awesome in helping me get a new car today. Thanks very much! car today. Thanks very much! More
by Jmelton87
Employees Worked With
November 17, 2024
Very professional Found discount from my own employer that I did not know about. Top notch start to finish that I did not know about. Top notch start to finish More
by rustycook64
November 16, 2024
I've bought several cars from this dealership and this was the worst experience so far. Was misled about how much I was getting for trade in. There was a highlighted value that appeared to be my trade i was the worst experience so far. Was misled about how much I was getting for trade in. There was a highlighted value that appeared to be my trade in value. Found out that value included "Trade Tax Savings" so was surprised in finance when the actual trade in was different. Bought a hybrid and the gas tank was full but the battery was completely dead. It took 15 hours to charge it when I got home. Salesman saw something in the back seat and told me it was a level 2 charger. Found out a week later when I tried to get it installed that it was a power outlet I could plug into the battery. There was a line item on the sales slip for $1,000 labeled "Other". Asked what that was for and didn't really get an answer. I probably should have stepped away and paused but didn't. Shame on me. More
by scurtis7
November 15, 2024
Everyone was great to deal with, especially our Sales person,Bill. The purchase process was smooth and easy. Bill was great at going over all of the options on the vehicle and answered all questions. person,Bill. The purchase process was smooth and easy. Bill was great at going over all of the options on the vehicle and answered all questions. More
by ramcdad
November 15, 2024
I purchased a car that needed to be shipped to my home, and Bill Smith made the process painless, quick, and easy! I would definitely recommend Troncalli and Bill to a friend. and Bill Smith made the process painless, quick, and easy! I would definitely recommend Troncalli and Bill to a friend. More
by yepsj1
November 13, 2024
Royce has been awesome. Very patient in working with us and doing everything he can to make sure the entire experience has been smooth. Would definitely recommend asking for Very patient in working with us and doing everything he can to make sure the entire experience has been smooth. Would definitely recommend asking for him when you come here. More
by hailesgolf
Employees Worked With
November 13, 2024
Very well run business, friendly & knowledgeable staff. We recently purchased a Jeep Gladiator, Shayne made the process low key. Would definitely consider Troncalli CDJ in the future. We recently purchased a Jeep Gladiator, Shayne made the process low key. Would definitely consider Troncalli CDJ in the future. More
by KR
Employees Worked With
November 08, 2024
We had an excellent experience, purchasing our second vehicle from here, with Shayne and DJ. Shayne was responsive and considerate. Highly recommend vehicle from here, with Shayne and DJ. Shayne was responsive and considerate. Highly recommend More
by Jenn Stevenson
Employees Worked With
Shayne Faerber
November 03, 2024
Tyler was great and more knowledgeable about Ram trucks than any salesman I have ever worked with. than any salesman I have ever worked with. More
by tony.r.guffey
Employees Worked With
November 03, 2024
Bill went beyond the call of duty to find the perfect Jeep Wrangler for my husband. He also drove to NC to bring it back for us. When we had a little glitch in returning a deposit we put down to hold the Jeep Wrangler for my husband. He also drove to NC to bring it back for us. When we had a little glitch in returning a deposit we put down to hold the vehicle Bill stepped in to correct it. More
by HappyGirl
