Trinity Cadillac
Englewood Cliffs, NJ
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Trinity Cadillac ( a magnificent team,by the way) is incredibly lucky to have Mr. Jefferson representing them. He is honest,courteous,concise ,well informed and efficient. (Attributes all too often not incredibly lucky to have Mr. Jefferson representing them. He is honest,courteous,concise ,well informed and efficient. (Attributes all too often not connected with the auto industry) It was an absolute pleasure dealing with him and I look forward to our future dealings knowing that someone whom I can trust is taking care of me. Congratulations Trinity. You have a real winner in Mr. I. Jefferson. More
Easy negotiation and paperwork was done in 2 hours. Sunni was helpful and knowledgeable about the vehicle we were purchasing. Service was excellent and pri e if vehicle was exactly what I was looking f Sunni was helpful and knowledgeable about the vehicle we were purchasing. Service was excellent and pri e if vehicle was exactly what I was looking for. Thank you for providing such a hi level of service. Strongly recommend sales person sunni and dealership as outstanding service. More
The dealership advertised an SUV that was very nice price until you go there , they attached $4000 package for cosmetic incidents in and out of the car plus nitrogen in the tires . I really don't need it so until you go there , they attached $4000 package for cosmetic incidents in and out of the car plus nitrogen in the tires . I really don't need it so I declined .but I was told it's a must . Of course the attitude of the manager Victor changed and he became very Arrogant. It's like if you don't buy will treat you different. Go to xxxx VICTOR Alone with your XT6 More
SHADY BUSINESS! I have been in search of a CPO Escalade. I reached out to my local Cadillac dealer and spoke to the sales manager by the name of rich. He promised to I have been in search of a CPO Escalade. I reached out to my local Cadillac dealer and spoke to the sales manager by the name of rich. He promised to find me the perfect truck. When presented this truck, I asked why the truck was priced 10K over current market value. His response to me was that they priced it according to the numbers I needed to be at. After declining that deal they went ahead and dropped the price of the vehicle by $9,000. We were asked to give them another opportunity to make it right. They had gotten another truck in our price range. After reviewing the truck and the numbers everything had worked out. We were asked for a $1,000 deposit to hold the vehicle for three business days. In that time we had acquired a vehicle loan and proceeded to sell my current truck. On the third business day we receive a frantic call by the saleswoman that the truck was being sold! When we question the sales manager Rich, we were told that one of the owners either Joe or Lee went ahead and completely disregarded our deposit, paperwork and a large SOLD sign that was placed on the vehicle. We were told that the owner made his own deal with a personal friend and that deal had made more money then our set deal. Completely disgusting and unethical practice at this dealership. They are a small group of a personnel, everyone pointing the finger at each other and it's impossible to even imagine that no one knew what was going on. Never in our lives have we ever seen such unprofessional and unethical people trying to run a business. After reading plenty of reviews on different platforms it does not seem like this is the first time they have done such Shady practices in the past. Fool me once shame on YOU, fool me twice shame on Trinity, NEVER AGAIN! PSA~ stay away! It has been a week and no one from upper management or ownership has taken responsibility or has even shown any remorse with an apology or any contact. Absolutely disgusting! All parties involved are very well aware of this situation. From sales, to sales manager, and owners. All are very well informed on this situation. Please save yourself the time of adding a meaningless and pathetic response. More
Amazing! The sales team made sure they gave us a deal that we were comfortable with. Swift work, did not making it a taxing effort. The sales team made sure they gave us a deal that we were comfortable with. Swift work, did not making it a taxing effort. More
Mr. Jefferson, I wanted to take time out to thank you for working with me. You are a true professional and a joy to work with. The process was smooth and easy. Thanks again for the 5-star service. working with me. You are a true professional and a joy to work with. The process was smooth and easy. Thanks again for the 5-star service. More