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Trinity Cadillac

Englewood Cliffs, NJ

4.6
838 Reviews

374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 838 reviews

August 13, 2024

Great and fast service and extremely friendly employees, got my car oil change and all questions answered More

by enrique_espinet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe England
Aug 14, 2024 -

Trinity Cadillac responded

We're glad to hear that you received great and fast service, and that our team was able to answer all your questions. We appreciate your visit and look forward to serving you again!

August 12, 2024

They are wonderful to me I won’t go anywhere else Walter and Joseph the Whole crew I trust them completely More

by cpdaly566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Joe England
Aug 14, 2024 -

Trinity Cadillac responded

We're so glad to hear that Walter, Joseph, and the whole crew have earned your trust. We look forward to continuing to serve you and appreciate your loyalty!

August 11, 2024

Trinity Cadillac ( a magnificent team,by the way) is incredibly lucky to have Mr. Jefferson representing them. He is honest,courteous,concise ,well informed and efficient. (Attributes all too often not More

by dgbnorwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I.M. Jefferson, Pedro Almonte
Aug 12, 2024 -

Trinity Cadillac responded

We’re thrilled to hear that Mr. Jefferson provided you with such an exceptional experience. His honesty, courtesy, and efficiency truly reflect the values we strive for at Trinity Cadillac. We’re proud to have him on our team and appreciate your kind words!

August 10, 2024

Easy negotiation and paperwork was done in 2 hours. Sunni was helpful and knowledgeable about the vehicle we were purchasing. Service was excellent and pri e if vehicle was exactly what I was looking f More

by .iguel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro at finance gave us excellent finance options and paperwork was a breeze , Sunni Wang
Aug 12, 2024 -

Trinity Cadillac responded

We’re glad to hear that Sunni provided you with knowledgeable and efficient service, making the process smooth and easy. It’s great to know that you found exactly what you were looking for. We appreciate your recommendation and look forward to serving you again in the future!

August 08, 2024

The dealership advertised an SUV that was very nice price until you go there , they attached $4000 package for cosmetic incidents in and out of the car plus nitrogen in the tires . I really don't need it so More

by Sam1209
Recommend Dealer
No
Employees Worked With
Victor Gavilanes, Sunni Wang
Aug 09, 2024 -

Trinity Cadillac responded

Hello, We are disappointed to hear of the negative experience you had at our location. The experience you describe having at our dealership is not how we expect business to be conducted. We would like to work towards a resolution, so if you are willing, please reach out to us at (201) 227-1111 to discuss this further. Richard Aquino General Manager Trinity Cadillac

August 07, 2024

Fast, polite, and honest. Kept informed, and the waiting area is very comfortable. Highly recommended. More

by steven1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe England
Aug 09, 2024 -

Trinity Cadillac responded

Steven, Thank you for your kind review! We take pride in our customer service and satisfaction and we're so happy to hear that you found our waiting area comfortable. Safe travels!

August 05, 2024

SHADY BUSINESS! I have been in search of a CPO Escalade. I reached out to my local Cadillac dealer and spoke to the sales manager by the name of rich. He promised to More

by George M
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Joseph Collado, Richard Aquino
Aug 05, 2024 -

Trinity Cadillac responded

Mr. George, Whether you accept/believe what I am about to write is a different story, but I would still like to apologize for the way your experience with Trinity Cadillac unfolded. We are always committed to providing a positive experience to our customers, and while sometimes things can happen to make us fall short of that expectation, we still try to make things right. If you are willing to give us a chance, we would like to source you a replacement vehicle for your family's needs. If not, we understand, but we would still like to offer you the option. Richard Aquino General manager

August 05, 2024

Amazing! The sales team made sure they gave us a deal that we were comfortable with. Swift work, did not making it a taxing effort. More

by viraj.vls
Recommend Dealer
Yes
Employees Worked With
Jefferson
Aug 05, 2024 -

Trinity Cadillac responded

Thank you for your feedback! We're delighted to hear that our sales team provided you with a comfortable deal and made the process swift and easy. Enjoy your new car!

August 05, 2024

Mr. Jefferson, I wanted to take time out to thank you for working with me. You are a true professional and a joy to work with. The process was smooth and easy. Thanks again for the 5-star service. More

by entlimo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I.M. Jefferson
Aug 09, 2024 -

Trinity Cadillac responded

We're delighted to hear that Mr. Jefferson provided you with a smooth and enjoyable experience. Your satisfaction is our top priority, and we're thrilled that you received 5-star service. We look forward to assisting you again in the future!

August 05, 2024

Great salesman and a friendly, honest dealership. Highly recommended to start your car search here. More

by steven1029
Recommend Dealer
Yes
Employees Worked With
I.M. Jefferson
Aug 09, 2024 -

Trinity Cadillac responded

We're thrilled to hear you had a great experience with our salesman and found our dealership friendly and honest. We appreciate your support and look forward to helping you with your car search in the future!

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