
Trinity Cadillac
Englewood Cliffs, NJ
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The dealership was beautiful and clean. The salespeople are BEAUTIFUL, FANTASTIC, FRIENDLY AND CARING. I am a fanatic, the salesman who helped me, Miguel Corominas was sooo patient with me, never once, di are BEAUTIFUL, FANTASTIC, FRIENDLY AND CARING. I am a fanatic, the salesman who helped me, Miguel Corominas was sooo patient with me, never once, did I detected any frustration. We were there for 7 hours. He couldn't do enough for me and my husband. He and all of the salespeople at Englewood Cadillac made us feel like A King and Queen. I live in Brooklyn, and I went to Kristal Cadillac, there was no comparison. I am so glad I went on line. I recommend them Highly!!! More
Everyone was very friendly. Was greeted and adressed by a team member as soon as I walked in. Everyone was very helpful and constantly was checking in on me. Was contacted by 2 sales managers and a sales p team member as soon as I walked in. Everyone was very helpful and constantly was checking in on me. Was contacted by 2 sales managers and a sales person after I received my car. They are very eager to help and answer any questions you may have. I have leased and financed cars before and this has been the best experience I have ever had. More
I was initially drawn in from a television commercial on the Luxury SRX and it's amazing 'standard' features and lease pricing advertised. But when I met with Jerome Barnes, not only was I blown away with the Luxury SRX and it's amazing 'standard' features and lease pricing advertised. But when I met with Jerome Barnes, not only was I blown away with his level of knowledge, but I was also shown the highest level of customer service and unsurpassed professionalism. I was given a tour of the immaculate facilities, taken on a test drive, 'wowed' with the SRX's impressive options and Jerome's skilled knowledge of them all! Not only was the Cadillac SRX packed with amazing and unbelievable features, the customer service really sealed the deal. By the time all was said and done, I had returned later in the evening with my husband, and we were happily driving home in our new SRX. As a first time Cadillac owner, who wasn't really considering buying for several months, only speaks to the level of expertise and customer service I was shown by Jerome and the entire team! I will certainly recommend to any friends and family who may be in the market for a vehicle to definitely come see Jerome, and all of the helpful friendly staff at Englewood Cliffs Cadillac. Thanks for showing me and my husband the kind of customer service that far surpasses any other car dealership we have been to. For being so accommodating, and NOT being the type of high-pressure salespeople that you'd expect to find at a car dealership. For being the exact opposite, which really makes the difference! To me, Englewood Cliffs Cadillac signifies, "LUXURY, QUALITY, & IMPECCABLE CUSTOMER SERVICE!" Warm regards, Jesse & Anthony Proud new 2013 Cadillac SRX owners! More
Highly recommend this dealership for anyone who is looking to purchase a new or used Cadillac. Our salesman Jerome Barnes was very courteous and extremely knowledgable. He truly made this experience looking to purchase a new or used Cadillac. Our salesman Jerome Barnes was very courteous and extremely knowledgable. He truly made this experience enjoyable and one that we will measure all others to. This was my first time purchasing a Cadillac and also my first introduction to a luxury brand and I truly want to thank englewood cliffs Cadillac dealership for making the whole experience fun for my wife and I. We purchase a new ats model right off the showroom floor and when the deal was finally over our salesman Jerome Barnes presented my wife with a gift....a brand new iPad...which is what I'm using to write this review! So wheather your looking for a Cadillac or not, make sure you stop in and enjoy a memorable experience!! More
I was in a car accident and totaled my 2006 300C. Went online to research buying another, and found this gorgeous mint condition 2006 300C at their dealership. Coming from out of state to purchase, withou online to research buying another, and found this gorgeous mint condition 2006 300C at their dealership. Coming from out of state to purchase, without seeing our "new" used car, was a frightening prospect. However, Dalton and all of his associates removed any stigma attached to putting my trust in folks I did not know. They became part of "our family" for a brief moment, walking us through every detail. When we arrived, I greeted Dalton with a big hug, feeling as if I knew him, and very grateful for all the work he performed on our behalf with financial and administrative details. Vosh and George were a fantastic team. So, thank you thank you to all of you. The loss of my first 300 was a bit traumatic, but driving this beautiful upgraded replacement, is an incredible blessing! You all are the best! More
Englewood cliffs is a customer service oriented company Englewood cliffs is a customer service oriented company They far exceeded my expectations and have gone the extra mile for my business The Sales and Englewood cliffs is a customer service oriented company They far exceeded my expectations and have gone the extra mile for my business The Sales and service team are not only knowledgeable about GM products - but have extensive knowledge of imported cars like Porsche and Range Rover I would absolutely go back and refer business back to Bill! Great Job Guys! More
Appreciation to the following: I give a rating of five Appreciation to the following: I give a rating of five to the persons who helped me. Special thanks to Jamie Burton, who treated me like family. Th Appreciation to the following: I give a rating of five to the persons who helped me. Special thanks to Jamie Burton, who treated me like family. Their honesty and patience was of great help to me. With Appreciation, Buddy W. Johnson More
Had to replace my auto due to flooding from hurricane Sandy. For anyone out there looking to purchase a new or certified Cadillac, make sure to look for Gino and Dalton. They are the very best! The d Sandy. For anyone out there looking to purchase a new or certified Cadillac, make sure to look for Gino and Dalton. They are the very best! The dealership is under new management and is fantastic. Everyone is focused, professional and knowledgeable! They offer the most competitive pricing as well. More
They were very friendly, helpful, polite, and not pushy at all. We live almost an hour away but it was worth the trip to buy our new Escalade. Sean was very helpful and answered all of our questions. An at all. We live almost an hour away but it was worth the trip to buy our new Escalade. Sean was very helpful and answered all of our questions. Andrew completed our lease paperwork in record time! The sales room was much more pleasant than other dealerships we've been to. We will definitely go back to Englewood Cadillac. More
I was looking for a car for the last four months and nothing felt right. When I got to Engelwood Cliffs Cadillac and I spoke with Bill and his team I thought this was the best place Ive been so far. And nothing felt right. When I got to Engelwood Cliffs Cadillac and I spoke with Bill and his team I thought this was the best place Ive been so far. And it was!!! Super nice, very helpful, and very knowledgable. When I picked up the car it looked beautiful. They did a fantastic job and if I was to buy another car in the future I would want to give them the business. Thanks Bill and thanks to all of you at Engelwood Cliffs Cadillac for your help. I love my new Escalade!!!! Best, Chris G. More