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Trinity Cadillac

Englewood Cliffs, NJ

4.5
833 Reviews
Through our continued efforts to provide you with the quality of care that you deserve during your time here at Trinity Cadillac, our team has earned a reputation around Englewood Cliffs, NJ. We are known for our attention to detail, commitment to our customers, full selection of inventory, maintenance, parts, and financing options. Whichever brings you to our dealership today is sure to result in a long-standing relationship with our team.
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374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 833 reviews

August 17, 2024

they’re doing the great service friendly, and I love it more than UA, New Jersey, and Manhattan More

by gonio147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Joe England
Aug 19, 2024 -

Trinity Cadillac responded

Thank you for your feedback! We always strive to provide a friendly and exceptional experience, and we're glad it shows!

August 17, 2024

The service is perfect and Jefferson is patient and kind. He is the best! I will refer him anytime... He is number 1 salesman... He made us feel like family. More

by Galitamar27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I.M. Jefferson
Aug 19, 2024 -

Trinity Cadillac responded

We're delighted to hear that Jefferson provided you with such perfect service and made you feel like family. His patience and kindness truly set him apart, and we’re thrilled to know he made such a positive impact. Your referral means a lot to us, and we’re proud to have Jefferson on our team!

August 16, 2024

I came in the other day and Sunny helped me through all of the different models and was attentive to my questions. This was the best experience I have had at a dealership and from the moment I stepped in, More

by sajid09181
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Aug 19, 2024 -

Trinity Cadillac responded

We're thrilled to hear that Sunni provided such attentive service and guided you through the different models with care. It's wonderful to know that your visit was the best you've had at a dealership and that our team's kindness and professionalism made a lasting impression. We appreciate your 10/10 rating!

August 16, 2024

Every one at Trinity Cadillac was very professional especially Sunni Wang! Sunni exceeded my expectations and has excellent customer service skills More

by Vinbell62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Aug 19, 2024 -

Trinity Cadillac responded

Thank you for your kind words! We're delighted to hear that you had such a positive experience at Trinity Cadillac. Sunni Wang's exceptional customer service and professionalism are truly appreciated, and we're glad she exceeded your expectations.

August 16, 2024

I recently purchased a truck , and I have to say, the experience was exceptional, thanks to Sunni From start to finish, Sunni provided top-notch service, ensuring every detail was taken care of. She even More

by Marco Lu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Aug 19, 2024 -

Trinity Cadillac responded

We're thrilled to hear that Sunni provided such outstanding service, taking care of every detail and even delivering your truck directly to your office. Her professionalism, attention to detail, and genuine care truly set her apart. We're glad she made your purchase so smooth and enjoyable. Your recommendation means a lot to us, and we’re grateful to have Sunni on our team!

August 13, 2024

Great and fast service and extremely friendly employees, got my car oil change and all questions answered More

by enrique_espinet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe England
Aug 14, 2024 -

Trinity Cadillac responded

We're glad to hear that you received great and fast service, and that our team was able to answer all your questions. We appreciate your visit and look forward to serving you again!

August 12, 2024

They are wonderful to me I won’t go anywhere else Walter and Joseph the Whole crew I trust them completely More

by cpdaly566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Joe England
Aug 14, 2024 -

Trinity Cadillac responded

We're so glad to hear that Walter, Joseph, and the whole crew have earned your trust. We look forward to continuing to serve you and appreciate your loyalty!

August 11, 2024

Trinity Cadillac ( a magnificent team,by the way) is incredibly lucky to have Mr. Jefferson representing them. He is honest,courteous,concise ,well informed and efficient. (Attributes all too often not More

by dgbnorwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I.M. Jefferson, Pedro Almonte
Aug 12, 2024 -

Trinity Cadillac responded

We’re thrilled to hear that Mr. Jefferson provided you with such an exceptional experience. His honesty, courtesy, and efficiency truly reflect the values we strive for at Trinity Cadillac. We’re proud to have him on our team and appreciate your kind words!

August 10, 2024

Easy negotiation and paperwork was done in 2 hours. Sunni was helpful and knowledgeable about the vehicle we were purchasing. Service was excellent and pri e if vehicle was exactly what I was looking f More

by .iguel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro at finance gave us excellent finance options and paperwork was a breeze , Sunni Wang
Aug 12, 2024 -

Trinity Cadillac responded

We’re glad to hear that Sunni provided you with knowledgeable and efficient service, making the process smooth and easy. It’s great to know that you found exactly what you were looking for. We appreciate your recommendation and look forward to serving you again in the future!

August 08, 2024

The dealership advertised an SUV that was very nice price until you go there , they attached $4000 package for cosmetic incidents in and out of the car plus nitrogen in the tires . I really don't need it so More

by Sam1209
Recommend Dealer
No
Employees Worked With
Victor Gavilanes, Sunni Wang
Aug 09, 2024 -

Trinity Cadillac responded

Hello, We are disappointed to hear of the negative experience you had at our location. The experience you describe having at our dealership is not how we expect business to be conducted. We would like to work towards a resolution, so if you are willing, please reach out to us at (201) 227-1111 to discuss this further. Richard Aquino General Manager Trinity Cadillac

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