Trinity Cadillac
Englewood Cliffs, NJ
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Best of the Best I brought my 2011 SRX for a regular service appointment last week. Having realized that my extended warranty had expired, I decided to inquire about p I brought my 2011 SRX for a regular service appointment last week. Having realized that my extended warranty had expired, I decided to inquire about purchasing a newer model. I purchased my certified pre-owned 2011 SRX in 2014 .I love that car! I have been thoroughly satisfied with that prior purchase and have been treated with incredible service. But it was time to update. I was introduced to Peter Bellucci who genuinely listened to my objectives in considering a new car. I'm not financially able to purchase a brand new car, so Peter worked very hard to present options to finance another certified pre-owned SRX 2015 or to lease a 2018 XT5. He was incredibly patient with me, running all the numbers to help me make an informed decision without pressure. HIs recommendations were well thought out and individualized to my needs. The trade-in value of my old car was generous and Englewood Cliffs Cadillac paid off the balance of my finance loan, making the decision to lease the 2018 XT5 possible. I've never leased a car, so my questions were plentiful and Peter answered every one of them to my satisfaction. There was absolutely no pressure. He "held my hand" throughout the entire process. He was easy to contact and returned my calls promptly. Peter is so personable, I feel like I made a friend. When the lease process and paperwork was completed, Peter spent an enormous amount of time assisting me in setting up all the features in the car, as well as OnStar and SiriusXM. The overall experience was absolutely positive and above all expectations. Meeting Steve Tancona was a pleasure. He supervised the transaction and made sure I was completely satisfied. Everyone at the dealership works hard at making you feel like you're the only customer there. Wonderful attitudes and abundantly helpful. Evelyn Batista made the financial/transaction and paper-signing seem less overwhelming and thoroughly explained each and every signature. Zuly (I'm sorry for not remembering her last name) is absolutely delightful and warm. One last mention, Chris Vartanian is a gem. I stopped in to the dealership without an appointment, not realizing that Peter was off that day. Chris stepped in, brought some of the options for me to look at, ran some numbers, and took care of me knowing that I was Peter's customer. A real team player who was very respectful and generous with his time. I wouldn't use any other dealership other than Englewood Cliffs Cadillac. More
Outstanding Staff made for a Great Experience! I found the perfect XT5 for my wife while browsing through the ECC website on a Sunday. Unfortunately, while visiting the dealership on Monday, I was I found the perfect XT5 for my wife while browsing through the ECC website on a Sunday. Unfortunately, while visiting the dealership on Monday, I was informed that the vehicle had been sold late on Saturday.-- NOT TO WORRY! Peter Bellucci & Staff immediately located an exact match to the first vehicle.-- Problem Solved! Thank You again to Peter, Steve, Zuly & Evelyn for a wonderful experience. DFD More
got a new lease was ok peter bellulli got me a new lease and a new coupe which was hard to do but he did it makes you feel like people do car... great place was ok peter bellulli got me a new lease and a new coupe which was hard to do but he did it makes you feel like people do car... great place More
Peter is wonderful! Peter was great to deal with. He was very responsive to questions, both before and after the sale. My family quickly befriended him and they enjoyed Peter was great to deal with. He was very responsive to questions, both before and after the sale. My family quickly befriended him and they enjoyed all the knowledge that Peter was imparting on us regarding the XT5 during the demo. Even after the sale, Peter contacted us to make sure all was right. Also a shout out to Evelyn who was very friendly and efficient. More
A++ service I bought an Escalade ESV Platinum with Peter Bellucci. He was so attentive extremely helpful. He went through every single detail of the car with me a I bought an Escalade ESV Platinum with Peter Bellucci. He was so attentive extremely helpful. He went through every single detail of the car with me and was so patient. He even followed up to see how I was liking the car and to see if he could help me with any other questions! Will be back!! Go see Peter. You won’t be disappointed!! More
Awesome Experience from Out of State This dealership was awesome to work with. We contacted them via the Internet on a 2012 Buick LaCrosse that they had listed. Now we live in Indiana so This dealership was awesome to work with. We contacted them via the Internet on a 2012 Buick LaCrosse that they had listed. Now we live in Indiana so we were several hours away from this dealership so we went truely off of their recommendation about the car. The Salesman Christopher Vartanian was very prompt on sending us info and pictures of the inside and outside of the car. He answered all of our questions. When we arrived at the dealership they went over and above on taking care of us. This definetly is a dealership that I would highly recommend. More
Professional Peter Bellucci was very kind and professional. He was extremely helpful and went above and beyond. I would definitely recommend him and Englewood Cl Peter Bellucci was very kind and professional. He was extremely helpful and went above and beyond. I would definitely recommend him and Englewood Cliffs Cadillac. More
Professional, Customer-Oriented Team Peter Bellucci and Evelyn Batista made this is really enjoyable experience. Peter provided excellent customer service, from beginning to end - 1st me Peter Bellucci and Evelyn Batista made this is really enjoyable experience. Peter provided excellent customer service, from beginning to end - 1st meeting to car delivery. On financial matters, Evelyn was well prepared and super efficient. I would definitely recommend Peter and Englewood Cliffs Cadillac to family and friends. Steve Tancona's meet and greet at the end of the transaction was a nice touch! More
Dream team. As soon as i walked through the doors I was greeted and assisted quickly. The whole team assisted me in a professional and courteous manner. Evelyn wa As soon as i walked through the doors I was greeted and assisted quickly. The whole team assisted me in a professional and courteous manner. Evelyn was very knowlegable and informative. Russ was focused and diligent, and Zuly was kind and hospitibal. leaving the dealership I had a peace of mind. Thank you. More
Helpful and informative I went in for an unexpected tire issue. Walter was professional and informative. Once problem was corrected, he was kind enough to explain how the tir I went in for an unexpected tire issue. Walter was professional and informative. Once problem was corrected, he was kind enough to explain how the tire protection worked and honestly changed my whole mood.. I left there very satisfied.. thank you. More