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Trinity Cadillac

Englewood Cliffs, NJ

4.6
838 Reviews

374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 838 reviews

September 11, 2024

Great staff. Great experience. Every part of the process was easy and explained to a tee. Thanks, Trinity Cadillac. Big shout out to our salesperson, Sunni Wang.. More

by Bishop Ferg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang, Yerrson Rodriguez
Sep 11, 2024 -

Trinity Cadillac responded

We’re thrilled to hear that you had such a great experience and that every part of the process was smooth and clear. We’ll make sure to pass along your shout-out to Sunni Wang for delivering top-notch service. We appreciate your kind words and look forward to welcoming you back to Trinity Cadillac!

September 10, 2024

Excellent customer service in the service department and glad to know they are there for me. More

by NJPARALEGAL73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Joe England
Sep 11, 2024 -

Trinity Cadillac responded

We're delighted to hear that our service department provided you with excellent customer service. Knowing that we're here for you means everything to us, and we look forward to continuing to take care of your needs in the future! Should you need anything else, please do not hesitate to reach out!

September 10, 2024

Best Cadillac service in New Jersey Best Cadillac dealer on east coast sales and service treat customers like family wish all dealers were like trinity More

by jdelgado58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Aquino, Walter Kosik, Cristina Palacio, Sunni Wang, Joe England, Chris Salgado, Alex Aquino, Sean McFadden, Pedro Almonte
Sep 11, 2024 -

Trinity Cadillac responded

We're honored to hear that you feel we are the best Cadillac service in New Jersey and on the East Coast. Treating our customers like family is exactly what we strive for at Trinity, and we're thrilled that you felt that during your visit. We appreciate your support and look forward to continuing to provide you with top-notch service!

September 05, 2024

I had a very good experience. Service was excellent. I would highly recommend this dealership. More

by khjnewyork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Sep 06, 2024 -

Trinity Cadillac responded

Thank you so much for sharing your experience! We're happy to hear that you had the chance to work with our amazing customer service team, who is dedicated to your needs. Thank you for the recommendation and safe travels!

September 05, 2024

The dealership was very helpful and sunny Made the entire process Straightforward and seamless. We are happy with our vehicle lease More

by khjnewyork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Sep 06, 2024 -

Trinity Cadillac responded

Congratulations on your vehicle lease! We're thrilled to hear that Sunni made your process straightforward and seamless. If you need anything else, please do not hesitate to reach out!

August 26, 2024

Had an amazing experience purchasing my car thanks to Isaac Jefferson at Trinity Cadillac. He made the entire process smooth and stress-free, answering all my questions and providing top-notch customer s More

by lee maeba
Recommend Dealer
Yes
Employees Worked With
I.M. Jefferson
Aug 28, 2024 -

Trinity Cadillac responded

Lee, Thank you for sharing your experience. We're delighted to hear that Isaac Jefferson made your car-buying process smooth and stress-free at Trinity Cadillac. We know it can be stressful searching for your next vehicle so we aim to take all the pressure away and give you all the information you need!

August 22, 2024

Quick and fast service. Great dealership! Made the experience easy and painless. Very nice place to bring your car. More

by dkalyoussef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Joe England
Aug 26, 2024 -

Trinity Cadillac responded

We're glad to hear that our team made your experience quick, easy, and painless. We look forward to serving you again in the future!

August 21, 2024

Trinity was great, I went to Cadillac of Manhattan and had a horrible experience where they let me leave with my car three quarts low on oil. But Trinity stepped up and resolved the issue. Big fan of Tr More

by timothygreenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Joe England
Aug 26, 2024 -

Trinity Cadillac responded

We’re sorry to hear about the trouble you had elsewhere, but we’re glad Trinity Cadillac could step in and resolve the issue. We appreciate your trust and are thrilled to have you as part of the Trinity family. We’ll make sure your CT5 V Blackwing gets the top-notch care it deserves!

August 20, 2024

Excellent experience all around - Isaac Jefferson is the consummate salesman - his product knowledge makes him a great ambassador of the Cadillac Brand - High scores in every category of service and salesma More

by Barry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I.M. Jefferson
Aug 21, 2024 -

Trinity Cadillac responded

Thank you for the high praise! We're thrilled to hear that Isaac's expertise and service made your experience exceptional. We appreciate your recognition of his dedication to the Cadillac brand!

August 19, 2024

I was very satisfied with the service provided by Trimity Cadillac. My sales representative, Andres, was extremely professional and very helpful throughout the process. More

by ALBERTJALVAREZ
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Ocampo, Yerrson Rodriguez
Aug 21, 2024 -

Trinity Cadillac responded

Thank you for your feedback! We’re glad to hear that Andres provided you with professional and helpful service. We're thrilled you had a great experience with Trimity Cadillac and look forward to serving you again!

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