Trinity Cadillac

Excellent Peter was very courteous, helpful and knowledgeable. It was a pleasure doing business with him and with all the staff I came in contact with. Peter was very courteous, helpful and knowledgeable. It was a pleasure doing business with him and with all the staff I came in contact with. More

Linda Fowler Linda is the most excellent sales rep by far. I have leased several vehicles through her to date. She goes above an beyond for her clients. She mak Linda is the most excellent sales rep by far. I have leased several vehicles through her to date. She goes above an beyond for her clients. She making the buying or leasing experience a most pleasurable experience! Great customer service with no gimmicks just genuine accommodating service. I highly recommend Linda and Englewood Cliffs Cadillac. More

Peter Bellucci/ Linda Fowler Love the service I received from Peter and Linda, this was an amazing experience, I have visited many dealership and nothing compares to this one. I h Love the service I received from Peter and Linda, this was an amazing experience, I have visited many dealership and nothing compares to this one. I highly recommended this location if you need to buy a car, you won't regret it.. I am so happy with my purchase, will be buying another one for my husband. Five star to both of them. More

An A-OK dealer Great dealer. We enjoyed very much dealing with everybody, great experience. We will do business with this dealer any time. . Thanks You. The Great dealer. We enjoyed very much dealing with everybody, great experience. We will do business with this dealer any time. . Thanks You. The Saenz Family More

Phat Ngo Great service from Linda Fowler Professional helped my buying experience easy and fun I highly recommend if your coming here to ask for Linda Russ Great service from Linda Fowler Professional helped my buying experience easy and fun I highly recommend if your coming here to ask for Linda Russ was terrific helped enable my family to have the perfect car More

Great car buying process and professional service! Very professional, courteous and honest approach by all staff members. The process was time consuming but no complaints. Website was easy to use and Very professional, courteous and honest approach by all staff members. The process was time consuming but no complaints. Website was easy to use and the customer service was top notch. More

On star Peter was very helpful in working with me to get my onstage back working.I would definitely recommend Peter to all Korean people looking for a Cadill Peter was very helpful in working with me to get my onstage back working.I would definitely recommend Peter to all Korean people looking for a Cadillac More

Professional Dealership I've purchased and leased several cars in my lifetime and this dealership was more professional and less pushy than most. Peter went above and beyond I've purchased and leased several cars in my lifetime and this dealership was more professional and less pushy than most. Peter went above and beyond to help me figure things out and negotiated a deal with me for over a week ( even texted me additional pictures of the car that I was interested in - which I think was the final push that got me interested to buy ) ... and Rick stepped in to help finalize and explain details on everything while Peter was away. I only met Russ once but my true first impression was that he was more humble than any other car sales manager I've ever met, which was a pleasant change. Evelyn in finance was quick & efficient. Overall a better experience than past experiences! More

Extraordinary Experience! From the moment I walked into the showroom I was greeted with pure professionalism. I was just shopping around but Richard (Rick) Sarter was so thoro From the moment I walked into the showroom I was greeted with pure professionalism. I was just shopping around but Richard (Rick) Sarter was so thorough and had only by best interest in mind that I walked out leasing a brand new vehicle. I had never leased before and had many hangups but Rick assured me that it was the best thing for me and made me feel very comfortable with my decision. He was even able to find me cheaper car insurance than my original carrier of 23 years. HE IS TOP NOTCH! More

THEIR PROFESSIONALISM WENT OUT THE DOOR/NO SALE & KEPT R $ I have to say when my husband and I stopped in to look at an XT5 we thought we saw one on the lot we liked mid June and put a deposit down. We still h I have to say when my husband and I stopped in to look at an XT5 we thought we saw one on the lot we liked mid June and put a deposit down. We still had to decide which model I could drive out of the 3 that my husband suggested for us so that our new car was the best fit for both of us purchasing a vehicle we would both drive. After going back again so that I could test drive it myself I realized it wasn’t a good fit for me. We had narrowed down our top 3 choices. My husband and I wanted to give our rep Rick Sarter and his supervisor Russ (whom we dealt with both and spoke to on more than one occasion) the courtesy of saying thank you & explaining the 3 reasons why we chose not to go with the XT5. It was only then Rick told us about their xt4 coming in Nov but we couldn’t wait at that point and politely asked Russ for our $1,000. deposit be refunded that day instead of waiting to the foll Monday and Russ said, “no problem.” Well apparently they neglected to tell us that it was “their policy” we found out 11 days later after phone calls and emails that it took them 10 DAYS to put through a credit back on our card! NO SUCH POLICY ever mentioned when they took our money! Yet another GMC dealer we dealt with had absolutely NO PROBLEM that SAME DAY refunding our deposit back to us on our 2nd choice vehicle within an hour!! If Englewood Cliffs Cadillac wants to play games when we were always up front and honest with them, then first BUYERS BEWARE!!! I tried to leave it open if we ever needed to return again but not after this stunt of hanging onto our money an absurd longer amount of time than they should have. They were most definitely not up front and honest with us. Absolutely NO reason for this and we would not return to this dealer ever again! More