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Trinity Cadillac
Englewood Cliffs, NJ
837 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
December 03, 2021
The dealership is very easy to work with, they preformed my service quickly and correctly. I am very happy with my experience. The staff is very friendly and helpful. Thank you! my service quickly and correctly. I am very happy with my experience. The staff is very friendly and helpful. Thank you! More
by GB233
Employees Worked With
Mike, Darrell
November 17, 2021
Trinity is excellent! In customer service, attention to detail, professionalism, time value to customer needs and friendly reception. From the moment you enter until the work is completed, your Trinity exp detail, professionalism, time value to customer needs and friendly reception. From the moment you enter until the work is completed, your Trinity experience is rewarding! So glad it’s part of the Bergen County family 😃 More
by TVBLACKMON
Employees Worked With
Walter, Service Mgr.
November 17, 2021
This dealership is top notch. The process was easy and they had me in and out in an hour!! From now on, I will only recommend to Trinity Cadillac. The finance manager Marcus was super helpful! Amazing Exp they had me in and out in an hour!! From now on, I will only recommend to Trinity Cadillac. The finance manager Marcus was super helpful! Amazing Experience. More
by a.hawkins23
Employees Worked With
Marcus
January 17, 2019
Horrible experience This is because of the inept work of Englewood Cliffs Cadillac. Deal and papers signed 10-13-18. Car finally received on 11-05-18 (over three weeks to This is because of the inept work of Englewood Cliffs Cadillac. Deal and papers signed 10-13-18. Car finally received on 11-05-18 (over three weeks to receive a car already on their lot.) Financial work not completed by them until 12-03-18 (two full months after deal.) And the NJ registration not completed until 01-14-19 - over three months from the signing of the papers. I mention all this just to allow any friends of mine to be fore-warned before even attempting to do business with them. And, interestingly, the two sales people I worked with left them, to go work for a different Cadillac dealership, because of Englewood's complete ineptness. More
by tsatryan
Employees Worked With
The two salesmen I worked with have left Englewood Cliffs Cadillac, and are now working at different Cadillac dealerships in the area.
December 19, 2018
FAILURE TO DELIVER CAR!!! On November 16, 2018 this dealership purported to lease me a car pursuant to a lease agreement of that date. They refuse to deliver the car to me. I On November 16, 2018 this dealership purported to lease me a car pursuant to a lease agreement of that date. They refuse to deliver the car to me. In fact, I have since been billed for the first lease payment from GM Financial, which supports my claim that the transaction was effective as of the November 16, 2018 date. Where is my car. The salesman does not provide an answer. He just refers my letters and my calls to "decision makers" but I have learned nothing. I have suffered damages, stress, and anxiety. The leasing company wants a payment for a car I do not have. This is unacceptable. More
by ataloss
Employees Worked With
Steve Tancona
December 15, 2018
The only lady advisor is super rude I'm there today for oil change . The only advisor is a lady and super rude.I never talk some car service advisor rude like her.already Complaint with I'm there today for oil change . The only advisor is a lady and super rude.I never talk some car service advisor rude like her.already Complaint with cadillac. More
by Zmk
Employees Worked With
The only Lady advisor
October 21, 2018
Very helpful Me peter was very helpfully and experience sales person he explains all details of the car and negotiating for good discounts but we couldn’t buy from Me peter was very helpfully and experience sales person he explains all details of the car and negotiating for good discounts but we couldn’t buy from Englewood Cliff dealer because they not open Sunday and we working six days long hours. We both from other dealer More
by Aram
Employees Worked With
Peter Bellucci, John Ferreri
