Trinity Cadillac
Englewood Cliffs, NJ
Filter Reviews by Keyword
By Type
Showing 838 reviews
Walter greeted me as soon as I arrived He explained everything that needed to be done I was waiting for my car but when He saw it was going to take longer than expected he put me in a loaner so I can everything that needed to be done I was waiting for my car but when He saw it was going to take longer than expected he put me in a loaner so I can get to work very respectful of my time More
Horrible. Don’t buy anything from this place. I bought a 2016 suburban and have a ton of issues and the service has been horrible Don’t buy anything from this place. I bought a 2016 suburban and have a ton of issues and the service has been horrible More
I wrote a review yesterday about my experience at Trinity. After the review the dealership reached out to me and we have settled the concerns that I experience. I appreciate the timely acknowledgeme Trinity. After the review the dealership reached out to me and we have settled the concerns that I experience. I appreciate the timely acknowledgement of the problems I was having and the settlement agreement. More
I leased and picked up my car and the experience was unsatisfactory, They didn't over the car, Called today about pre paid maintenance and tire plan and found out that they didn't complete the paperwork unsatisfactory, They didn't over the car, Called today about pre paid maintenance and tire plan and found out that they didn't complete the paperwork. The customer service person was rude and condensing.. More
Everything was simple and easy. No part of the process was complicated. We felt that we were taken care of very well by the team at Trinity Cadillac. No part of the process was complicated. We felt that we were taken care of very well by the team at Trinity Cadillac. More
Had my CT6 serviced for the first time at Trinity Cadillac and was extremely impressed and satisfied with the experience from beginning to end. Derrick was friendly, knowledgeable and very professi Cadillac and was extremely impressed and satisfied with the experience from beginning to end. Derrick was friendly, knowledgeable and very professional… he explained in detail the service to be done, kept me informed on its progress, and covered each of the items addressed on the bill. I have been to several Cadillac dealerships regarding service because my original dealership closed and while all of the other dealerships have gone through similar service steps, this experience was by far the best of all. They did an outstanding job and know how to treat their customers with respect. I will definitely be having Trinity Cadillac service my car from now on. If you want a top notch job done in a friendly, pleasant atmosphere bring your Cadillac to Trinity. More
Honestly one of the best car buying experiences I’ve ever had. I came from over 6 hours away to buy the car and for this type of care and consideration I would easily drive twice the distance. They’re a trul had. I came from over 6 hours away to buy the car and for this type of care and consideration I would easily drive twice the distance. They’re a truly wonderful group of people to deal with and made sure I was comfortable through the whole experience. When it’s time for another car purchase they will 100% be on my short list of dealers I will do business with. More