Trinity Cadillac
Englewood Cliffs, NJ
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Derrick and crew were fabulous took me in in morning g without Appointment for check stabilizer light on and needing front end alignment.Derrick kept me posted through the day as I waited in dealer for My without Appointment for check stabilizer light on and needing front end alignment.Derrick kept me posted through the day as I waited in dealer for My SUV to get finished,I was very comfortable in the place and it’s centrally locates for Me to NYC Thank you to all the More
Ordered a Lyric. Was promised a delivery date. However , pricing was not Guaranteed, rather paying "market price". Sales manager never returned my call. New manageme Was promised a delivery date. However , pricing was not Guaranteed, rather paying "market price". Sales manager never returned my call. New management. Would like to resolve. No response from dealership. More
Sales department ok. but advisors (Derek) not honest, he will take advantage of you, specifically with vehicle out of warranty. Don’t be fooled by his crocodile smil but advisors (Derek) not honest, he will take advantage of you, specifically with vehicle out of warranty. Don’t be fooled by his crocodile smiles. More
Would never recommend this place to ANYONE! Spent 5 hours in the dealership buying a car. Signed all of the papers and had my credit run. We are about to call my insurance company when two mana Spent 5 hours in the dealership buying a car. Signed all of the papers and had my credit run. We are about to call my insurance company when two managers come in to tell us there was a mistake and the car was sold hours prior to our appt.. We test drove AND purchased a car that no longer belonged to this dealership!! Management swore they would come up with a resolution for their errors but we have not heard from them since we left and I've called twice. WORST EXPERIENCE EVER More
The Service Dept at this dealership is GREAT to work with. Both Walter and Derek have shown nothing but honest, courteous, professional service. I would highly recommend this dealership to friends abs f with. Both Walter and Derek have shown nothing but honest, courteous, professional service. I would highly recommend this dealership to friends abs family. More
Trinity cadillac has great customer service. My car gets washed every time I do any service. The inly thing I give them a 4 is that sometimes you need to call several times before anyone answers My car gets washed every time I do any service. The inly thing I give them a 4 is that sometimes you need to call several times before anyone answers the phone. But other than that , I feel very happy and I trust this dealership. More
Absolutely amazing work ! Could not have asked for a better representative and team to get me exactly what I needed ! Great service ! Look forward to future opportunities with Could not have asked for a better representative and team to get me exactly what I needed ! Great service ! Look forward to future opportunities with Trinity ! More
Building show room lounge amazingly elegant spotless Also the staff dress impeccable extremely satisfied with the level expertise the staff dress impeccable extremely satisfied with the level expertise More