Trinity Cadillac

Best cadillac dealer and sales rep! Would definetely recommend to others who need cadillac. Thank you. Would definetely recommend to others who need cadillac. Thank you. More

They are perfect! I went to another place and had a bad experience, i came to trinity cadillac it was the complete opposite! Natalie is the best and Christina is the b I went to another place and had a bad experience, i came to trinity cadillac it was the complete opposite! Natalie is the best and Christina is the best, along with jason the finance manager!! More

I had an amazing experience here with John and Natalie. I would recommend this dealership to the entire country if I could!! The best !! I would recommend this dealership to the entire country if I could!! The best !! More

This has been an extremely unpleasant experience. It commenced with an excessively confident salesperson who displayed disrespect by flippantly tossing their business card at me. Additionally, their It commenced with an excessively confident salesperson who displayed disrespect by flippantly tossing their business card at me. Additionally, their finance representative told us he finalized several deals that came after us because he as not aware that my partner, newborn child, and I were still present in their showroom for an unreasonably prolonged period of over five hours, waiting to finalize paperwork that could have been completed within minutes. I emphasize that the vehicle in question was a 2016 Chevrolet Suburban, not a luxury Cadillac valued at $100,000. I mention this because I believe that I would have been treated differently with regards to this issue. If it had been a high-end vehicle experiencing similar problems, I am confident they would have promptly resolved them. However, my situation differs, as the car has been sent to the repair shop on three separate occasions, with each visit addressing the same issue that they previously claimed to have fixed. I expressed to the salesperson that this series of incidents was the final straw, and I insisted on receiving a replacement vehicle. Unfortunately, all of the available replacements failed to meet the specific requirements we needed for our disabled child. Alternatively, they were sourced from another dealership, and I was pressured to have my own mechanic inspect the replacement vehicle, as I no longer trusted that their mechanics were performing their duties competently. Given the severity of this situation, I anticipated that the dealership would take the necessary steps to inspect the replacement car and ensure their mechanics adhered to a certain standard. Regrettably, this was not the case. Ultimately, they informed me that legal action could be pursued, knowing that the 2016 vehicle in question no longer falls under the protection of the lemon law. Nonetheless, I promptly reported the matter to the Federal Trade Commission (FTC), and I have the opportunity to lodge a complaint with Bergen County Consumer Affairs. Fortunately, I eagerly anticipate a resolution through these channels. I sincerely hope that by sharing my experience, I can save you valuable time in the event that you are considering purchasing a lower-value vehicle, as it is evident that the dealership does not extend the level of respect and consideration that every customer deserves. More

I love trinity Cadillac. They helped me with everything. With the financing and get the insurance for my Escalade ESV. Cristina was outstanding doing her job. If you gu They helped me with everything. With the financing and get the insurance for my Escalade ESV. Cristina was outstanding doing her job. If you guys are planning to buy a car, go talk with her. Natalie explained me all the features of my car, she was great! I’m ver happy. I strongly recommend this dealer. More

Bonita experiencia, nos trataron excelente y obtuvimos un buen trato y estoy feliz con mi BMW. buen trato y estoy feliz con mi BMW. More

It's a fantastic place to go to. The people here are very lovely. Went fast and smooth. Natalie helped me to set up my phone and car. The people here are very lovely. Went fast and smooth. Natalie helped me to set up my phone and car. More

Trinity Cadillac has been unresponsive ro three weeks since purchasing a new CT5-V Blackwing. Trim pieces were not installed and put in trunk with the race set-up parts. Bodyshop and other dealership con since purchasing a new CT5-V Blackwing. Trim pieces were not installed and put in trunk with the race set-up parts. Bodyshop and other dealership confirmed pieces should have been installed prior ro delivery. Additionally, $1k was charged on papewrok unexpectedly for "ceramic coating" the car. When I had PPF installed after picking up the car, the installer advised that no coating had ever been applied to the car. I can not get a return call , text or email from the salesman, the sales department, the parts department or the owner. I can only get the auto replies that my messages have been received. But no other replies. More

Made buying really easy and straight forward and good car selection. I’m happy with the choice selection. I’m happy with the choice More

They had a good selection and good sales people. They did a good job selling me my car They did a good job selling me my car More