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Trinity Cadillac

Englewood Cliffs, NJ

Overview
Reviews
Vehicles
4.6
829 Reviews
Call Dealership (201) 227-1111

374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 829 reviews

August 14, 2023

Walter & Adam are awesome. Professional all the way. Would not take my car anywhere else. Thanks. More

by ckossup@ISEGHALAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
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Aug 14, 2023 -

Trinity Cadillac responded

Thank you for your review, it means the world to us!

August 10, 2023

Sunni is SUPER nice and helped us ALOT! She helped us went through all the details and helped us set up the car. They treat customers as friends. It’s our pleasure to meet so many nice pers More

by HUIKANG Qian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
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Aug 11, 2023 -

Trinity Cadillac responded

Good afternoon, Thanks so much for the five star review! Your recommendation means the world to us as it's the highest form of compliment. Our staff always takes their time to make sure you know each step of the process and are making a comfortable decision. We're glad to be able to assist you in finding your next vehicle; congratulations on your purchase and please don't hesitate to reach out if there is anything else we can do. Safe travels!

More
August 08, 2023

Dealing with trinity Cadillac was such a pleasure that I actually want to go back this weekend and purchase another vehicle lol really ! My wife and I were in need of a SUV and Christina from trinity ma More

by adoru23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
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Aug 11, 2023 -

Trinity Cadillac responded

Good afternoon, We greatly appreciate you taking the time to leave us a five star review! Thank you for your kind words about Christina- our staff leaves no stone unturned, providing you with a complete experience you'll feel comfortable with. We have high standards when working with customers, so it's great to hear the team came together for you and your wife. Should you have any further questions or concerns, we're only a phone call away and would be more than happy to help. Have a wonderful day!

More
August 08, 2023

Cristina, my salesperson was prompt and courteous. She was very knowledgeable about the car (xt4) and listened to my questions ans concerns. She made it a very enjoyable buying experience. More

by david
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
Report | Print
Aug 11, 2023 -

Trinity Cadillac responded

Hi David, Thanks so much for leaving us a five star review, and the kind words you shared about Christina. Our staff always takes their time to ensure you understand each step of the process as we understand it's a big decision to make. We're glad we were able to assist you in finding your next vehicle, and please don't hesitate to reach out if there is anything else we can do. Safe travels!

More
Aug 14, 2023 -

david responded

Hi Guys, I really appreciate your email. I am still waiting to hear back from either Christina or Pedro about the issue I brought to your attention last week. I really hope to hear from you soon.

August 07, 2023

The place is very nice, waiting area very clean. The staff are very pleasant. Overall very nice experience!! More

by DLMORA127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Aug 11, 2023 -

Trinity Cadillac responded

Hi DLMORA127, Thank you for leaving us a five star review! We're glad to hear our staff came together to provide you excellent service and you had a positive experience at our dealership. Please don't hesitate to reach out if there is anything additional we can do for you. Have a great day!

August 07, 2023

Beat dealer service departments to deal with. Very thorough and detailed. Love to deal with them More

by tranze1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe service writer , Walter Kosik
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Aug 11, 2023 -

Trinity Cadillac responded

Good afternoon, Thanks so much for leaving us a five star review! We're glad you had the chance to work with our service team, who are dedicated to your safety and the condition of your vehicle. Please don't hesitate to reach out if there is anything additional we can do for you. Take care!

August 05, 2023

Cannot say enough great things about this dealership- Charlie the salesman and Joe the owner were so great to deal with- They were so professional and charlie even got back to me at night when he was off More

by GJK6228
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe the Gm and owner, Charles Serpone III
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August 04, 2023

Mike and Walter in the Service Department are absolutely amazing!! Could not have had a better experience nor treated any better!! More

by steven.sweetwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
Report | Print
August 04, 2023

Professional and friendly. Everyone was helpful and kind. especially Walter is very professional and Kind . He always listens to his customers. More

by Han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
Report | Print
August 04, 2023

I must say John in sales was awesome. he made me feel comfortable and the experience was great. I would recommend this dealership over any dealership in new jersey More

by elitetrans140
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Zvoristeanu
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