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Trinity Cadillac

Englewood Cliffs, NJ

4.6
829 Reviews

374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 829 reviews

August 24, 2023

Charlie takes his salesman title to heart. His friendly demeanor and outstanding knowledge of the Cadillac brand sets him apart. My experience was the best car buying experience I have ever ha More

by Luc Cote
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Serpone III
Aug 28, 2023 -

Trinity Cadillac responded

Luc, We are so happy to hear that our team helped make your car buying process run smoothly! If you have any questions or concerns about your vehicle, don't hesitate to reach out.

August 23, 2023

Very bad service and they charge hidden fees always they didn't wash my car and the guy promised to washed because very bad experience no body should to do bussines in this place More

by robertochavarria1060
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Zvoristeanu
Sep 06, 2023 -

Trinity Cadillac responded

Good Morning, The experience you describe having at our dealership is not how we expect business to be conducted. We would like to learn more about your time at our dealership so that we can improve in the future. We look forward to restoring your confidence in us.

August 23, 2023

Sunni the sales representative was amazing, she went above and beyond helping me lock in this amazing deal. And had a lot of knowledge on the history of my vehicle, which gave me a great amount of secu More

by kblairmjg
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Aug 28, 2023 -

Trinity Cadillac responded

Good Afternoon, Thank you for taking the time to leave us a review! It's great to hear that your experience at our dealership was a positive one.

August 20, 2023

Personalized attention was given to myself and my son by Charlie. We are very pleased with he vehicle . More

by sdaag25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Serpone III
Aug 21, 2023 -

Trinity Cadillac responded

Congratulations on your purchase! If you need further assistance, don't hesitate to reach out.

August 19, 2023

This is my first time buying a Cadillac and I have to say...The whole buying experience was just outstanding from beginning to end.! From the salesperson Cristina Palacios to sales manager Fernando Orti More

by gerojas06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Ortiz & Pedro Almonte, Walter Kosik, Cristina Palacio
Aug 21, 2023 -

Trinity Cadillac responded

Good Afternoon, We are so glad to hear that you had a positive car buying experience at our dealership.

August 19, 2023

I was helped right away. Never had to wait in any lines. The service manager kept me updated every step of the way. More

by Awadallah230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
Aug 21, 2023 -

Trinity Cadillac responded

Good Afternoon, Our team is dedicated to the safety of your vehicle! It's great to hear that you had a good experience working with our team.

August 18, 2023

Nice dealership. The sells lady sunny she very nice behavior.She helps me to get insurance copy. More

by Aislamxt6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Aug 18, 2023 -

Trinity Cadillac responded

Good Morning, Thank you for taking the time to leave us a review, it means the world to us!

August 17, 2023

Always great and dependable service with Trinity. Best dealer service Dept. In Hudson and Bergen county More

by tranze1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe service write, Dansbry, Walter Kosik
Aug 18, 2023 -

Trinity Cadillac responded

Hello, We appreciate your recommendation! It's great to hear that you had the opportunity to work with our dedicated service team. we're a phone call away, if you need anything.

August 17, 2023

Highly recommended! Sunni was great to work with and really went above and beyond to secure my desired car and ensure top quality. She also kept me well informed along More

by GH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Aug 18, 2023 -

Trinity Cadillac responded

Hi, Our entire team works to ensure that no stone is left unturned, when working with customers. You deserve to have all the available information before you make a decision. We hope to see you again.

August 16, 2023

Very polite, great customer service, my credit in the past had had a couple of issues and they worked as a team in order to make this dream possible. Would recommend to anyone! Most definitely purchasing More

by Irenenaomi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Cristina Palacio
Aug 18, 2023 -

Trinity Cadillac responded

Good Morning, Congratulations on your vehicle! It's great to hear that our team went above and beyond to make your expereince a positive one. We look forward to seeing you again.

Aug 21, 2023 -

Trinity Cadillac responded

We appreciate your recommendation and hope to see you again soon!

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