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Trinity Cadillac

Englewood Cliffs, NJ

4.6
838 Reviews

374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 838 reviews

October 24, 2023

I have decided that Trinity is my go to service department. This is my third recent visit and it seems Trinity is consistent in the quality of service, which is excellent. More

by LeadersPlay2Win
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dashia Gonzalez
October 24, 2023

Markus Brom is a God sent! He took care of me after all that transpired with my new lease and old lease. He truly is a true professional and an asset to the Cadillac name! A More

by DOCEDU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Markus Brom five stars, Joe England
October 22, 2023

Christina is very professional and really nice and she tried everything to help and treat everyone with respect More

by Jrthiersaint266
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
October 20, 2023

Hi I am Tsering Gurung . . I love Trinity Cadillac they take care my Cadillac's xt6 very well if you call them for service they always helpful.. big salute them who works Trin More

by tseringsamdu7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Dashia Gonzalez, Joe England
October 19, 2023

They’re great I would of given them 5 stars but i went to have my cadillac xt6 2022 checked becas from time in time i get on my dashboard ( service StabiliTrak ) supposedly it was fixed but the minute i left More

by aquiles.inc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph england, Walter Kosik
Oct 19, 2023 -

Trinity Cadillac responded

Good Evening, My name is Michael Ceccon. I am the Parts and Service Director for Trinity Cadillac. I am sorry that you are having a reoccurring issue with your XT6. Joe England your Service Consultant is off today on his regular day off. I will follow up with Joe and Walter our Service Manager to get more information in order to assist you further. Thank you for your feedback. please know that we take all feedback very seriously. Michael Ceccon Parts and Service Director Trinity Cadillac

Oct 20, 2023 -

aquiles.inc responded

I been waiting on that call no one has called yet Thank you

October 19, 2023

Professional, knowledgeable, friendly, up-front dealership. Hands down, this was the best car buying experience I’ve ever had. More

by irenelahr730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Almonte, Richard Aquino, Simon Parnis, Uday Jarrar
October 18, 2023

These folks are like the friendly neighbors who always give you straight-up advice. I felt like trust was their main game, no sneaky stuff. The prices? Spot on. Felt like I walked away with a genuine good More

by Nmazzeo25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Markus Brom, Sunni Wang
Oct 18, 2023 -

Trinity Cadillac responded

Good Afternoon, We are so glad to hear that you had a positive experience at our dealership, working with our dedicated team. Remember, we're a phone call away if you have any questions or concerns.

October 18, 2023

Highly recommend this dealership! They took great care of me with pricing and great costumer service! More

by RPADILLA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Aquino, Uday Jarrar
October 16, 2023

Trinity cadillac provided me with great service, joseph was a pleasute to work with as well More

by Williamsrozlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Oct 18, 2023 -

Trinity Cadillac responded

William, We are so glad to hear that you had the opportunity to work with our dedicated service team!

October 15, 2023

Great experience, my salesperson was super professional. Recomend everyone to do business with trinity cadilac. More

by amiranvashakidze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
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