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Trinity Cadillac
Englewood Cliffs, NJ
833 Reviews
Through our continued efforts to provide you with the quality of care that you deserve during your time here at Trinity Cadillac, our team has earned a reputation around Englewood Cliffs, NJ. We are known for our attention to detail, commitment to our customers, full selection of inventory, maintenance, parts, and financing options. Whichever brings you to our dealership today is sure to result in a long-standing relationship with our team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 833 reviews
Verified Customer
December 01, 2023
Joseph and his team were amazing! The service I received was nothing short of exceptional and like nothing I’ve ever experienced before. Highly recommended service department The service I received was nothing short of exceptional and like nothing I’ve ever experienced before. Highly recommended service department More
by Gerritjtroisi
Employees Worked With
Walter Kosik, Dashia Gonzalez, Joe England
December 01, 2023
Poor customer service, no customer, follow-up. Purchasing process takes too long..the customer has to stay on top of proess Purchasing process takes too long..the customer has to stay on top of proess More
by Myron Green
Employees Worked With
John Zvoristeanu, Sunni Wang, Thomas James, Dashia Gonzalez
November 30, 2023
Car purchase was amazing experience sunny and the manager was amazing. Also, the finance was amazing it just unbelievable overall experience. Very honest dealership I will Highly recommended to everyone T was amazing. Also, the finance was amazing it just unbelievable overall experience. Very honest dealership I will Highly recommended to everyone Thank you 😊 More
by Igala3
Employees Worked With
Sunni Wang, Michael Ceccon
November 29, 2023
If I could give zero stars I would! !!!!! After confirming that my flat tire would be covered by my wheel and tire protection plan they would not release my car until they received the !!!!! After confirming that my flat tire would be covered by my wheel and tire protection plan they would not release my car until they received the physical payment from the insurance provider. After 7 days of refusing to release my car they told me I should call the tire protection plan (that Cadillac sold me) and get payment. At that point I needed my car back and just paid it out of pocket (even though the repair was approved. Michael Ceccon explanation taken from his email .... "Simply put, some companies take over 30 days to reimburse a dealer. Some companies will only pay cost of a tire (No mark up, no labor). So.....If I didn't pay out of pocket, after being told that my tire was covered they would have held my car for 30 days until they received payment from the protection. plan that Cadillac sold me. WORST ever!!!!!!!!! TOTAL CROOKS!!!!!!!! More
by robottddj
Employees Worked With
Michael Ceccon, Dashia Gonzalez
November 27, 2023
This was a great experience. Sunni was amazing- the dealership was clean and bathrooms were well kept and the lobby was super enticing. Complimentary waters and very calm situati Sunni was amazing- the dealership was clean and bathrooms were well kept and the lobby was super enticing. Complimentary waters and very calm situation for the purchase of a vehicle. What is always a stressful situation, it was not from here. Sunni made it very pleasant and has changed my perspective on the purchase of a vehicle. A flawless experience and would come back again for one of these sweet Cadies. Put this on your list for a must visit! More
by nrouillard214
Employees Worked With
Thomas James
