
Trinity Cadillac
Englewood Cliffs, NJ
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Purchased a brand new 2024 Cadillac ESV for my wife, and I regret not purchasing it elsewhere. The entire sales process was typical old school pushy sales methods that I haven't experienced in quite someti I regret not purchasing it elsewhere. The entire sales process was typical old school pushy sales methods that I haven't experienced in quite sometime. Our salesperson did not listen to any of our simple requests, and was disconnected. From the start I had communicated that the vehicle would be delivered to our residence as my job is very time consuming and I have had the last several cars delivered to save the time in the dealership. We were left to coordinate the shipping with a 3rd party, that seemed aggravated we were even calling them. The icing on the cake of disappointment was after our license plates arrived they were not what my wife had originally requested. There was zero follow up after the sale or after the email sent to Simon prior to taking delivery outlining the entire process and my frustration. The license plate issue would not have been an issue had the entire buying process not been so painful. They offered us a $150 credit after spending $100,000 on a car. More

During the whole car buying experience Sunni and the whole Trinity Cadillac team treated us with respect and were extremely attentive to our needs! whole Trinity Cadillac team treated us with respect and were extremely attentive to our needs! More
The finance manager and sales person Yersson did an amazing job assisting me with my current situation and got me an amazing vehicle. I could not be happier with my CT6. If i had to recommend anyone it amazing job assisting me with my current situation and got me an amazing vehicle. I could not be happier with my CT6. If i had to recommend anyone it would be him 100 percent of the time. Thank you for your service More
If you want amazing service when buying a car, then Trinity Cadillac is the place to go. Make sure you see Sunni. She is attentive and makes sure everything is in order before you drive off. Trinity Cadillac is the place to go. Make sure you see Sunni. She is attentive and makes sure everything is in order before you drive off. More
Thank you Sunni! For you knowledge, communication, patience, and kindness. We appreciate you for answering our many questions, taking the time out to show us multipl For you knowledge, communication, patience, and kindness. We appreciate you for answering our many questions, taking the time out to show us multiple vehicles, in the pouring rain, and making sure we were set up with the many features this beautiful car has to offer. Our experience with you and the Trinity Cadillac team has exceeded our expectations. We are extremely pleased with the Cadillac XT4! Thanks again Sunni! More