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Trinity Cadillac

Englewood Cliffs, NJ

4.6
838 Reviews

374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 838 reviews

April 05, 2024

My experience at trinity cadillac was great . Even though the first time i came to see the car the battery was dead sales men Jefferson was very friendly from the start to the finish More

by Lorenzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Jefferson
Apr 24, 2024 -

Trinity Cadillac responded

Lorenzo, We are so glad that we were able to assist you!

April 05, 2024

Very Professional! Wonderful and Excellent Service well knowledgeable and Outstanding dealership! Mr. Marcus and Mr. John are “The Men” powerful Team! Great job 👏🏾 More

by Gunny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Zvoristeanu
Apr 24, 2024 -

Trinity Cadillac responded

Gunny, Thank you for taking the time toleave us a recommendation!

April 05, 2024

The service department is great. The waiting area is clean with all the amenities you need. Not much more you can ask for. Walter provided an estimate for the waiting time and was ri More

by jan.m.arrizon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
Apr 24, 2024 -

Trinity Cadillac responded

Jan, We are so glad that our service team was able to successfully assist you!

April 05, 2024

Sunni has excellent customer service, She is explaining every detail, very helpful and understanding the customers mindset I wish the best for her career More

by omarramo20151975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Apr 24, 2024 -

Trinity Cadillac responded

Omar, Thank you for leaving us a review it means the world to us!

April 04, 2024

Rosa's an unexpected saleswoman, she made my experience at Trinity Cadillac effortless! Considering that I am deaf, she answered every question I had and made me feel confident that I am doing the right th More

by jonlevi
Recommend Dealer
Yes
Employees Worked With
Rosa Hernandez
Apr 24, 2024 -

Trinity Cadillac responded

Jon, We are so glad that we were able to assist you!

April 04, 2024

Worst service I’ve ever experienced at this dealership. Had multiple issues with the truck the day after I bought it. Brought it to the shop to get remedied a day or two after I bought it, took over a week More

by joshua.malman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus , Pedro Almonte, Rosa Hernandez
Apr 24, 2024 -

Trinity Cadillac responded

Joshua, Please reach out at your earliest convenience to discuss your visit further. Thank you.

April 04, 2024

Service Agent Maynor Beato is an exceptional person, quick turn around and very efficient please keep having this type of people in this dealership. 5+++++ More

by SG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maynor Beato
Apr 24, 2024 -

Trinity Cadillac responded

SG3, We are so glad we were able to successfully assist you!

April 04, 2024

Super Friendly & Professional, Mr. Jefferson made the buying process a Breeze, financing department was very much on point and super helpful. I’m very grateful & appreciative for the l More

by vicdamone077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Jefferson.. 5 Stars all across the Board
Apr 24, 2024 -

Trinity Cadillac responded

Vic, Thank you for taking the time to leave us a review!

April 02, 2024

Rosa was absolutely amazing she did everything to make my experience comfortable! Will definitely go back. More

by marvsdyme23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Parnis, Rosa Hernandez
Apr 24, 2024 -

Trinity Cadillac responded

MArvs, Thank you for leaving us a review!

March 31, 2024

The worst sales people ever, the guy didn't even offer me a test drive. I have Great credit & came ready to buy, when I asked John for a test drive, he acted surprised. he didn't even talk to me while I was More

by northamericanman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Zvoristeanu, Richard Aquino
Apr 01, 2024 -

Trinity Cadillac responded

Dear Northamericanman, This is a disturbing review, especially considering the test drive is a standard procedure for not only us but any car dealer in America. I would love to hear more about your encounter with John, please feel free to give us a call at 201-227-1111. As far as John being too old to be working, this is an over the line comment by you. John is a valuable member of the team, and we are happy to have him. You seem to be a person very comfortable insulting retail employees. I am not sure why that is, but our employees should not be subjected to insults and rude behavior. If you are still interested in purchasing whichever car you came in to see, give us a call and ask for Richard Aquino. Otherwise, take care, good luck on your vehicle search, and have a nice day. Richard Aquino General Manager Trinity Cadillac

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