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Trinity Cadillac

Englewood Cliffs, NJ

4.6
838 Reviews

374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 838 reviews

April 25, 2024

It was the day of the solar eclipse so they shared their glasses so we all could see it. The staff is very friendly and welcoming. More

by opel10301
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
April 25, 2024

Efficient and pleasant experience. Walter is a pleasure. We will be back Don’t care for the 15 word requirement More

by brnurse563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Dashia Gonzalez, Joe England
April 23, 2024

Horrible transaction. Was in contact with sales rep Alex. Got the runaround. Sold it to another buyer without a giving a courtesy call. Never again. More

by Ivanruhnke1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexander Singleton
Apr 23, 2024 -

Trinity Cadillac responded

Mr. & Mrs. Ceglia, I reviewed your interaction with Alex, your offer on the vehicle we had in inventory was $6,000 lower than our advertised price. Truth be told, we thought you were just taking a shot and not serious about a purchase. So, as a result we sold the car to someone else that made a much more competitive offer. A courtesy call did not seem appropriate to try to get you to spend an additional $6,000. The current vehicle market is very competitive, much like the real estate market. If you see something you like in your budget, be prepared to pounce on it. If you see something outside of your budget, it is not likely the dealer will come down to your offer. Take care and good luck with your vehicle search. Richard Aquino General Manager Trinity Cadillac

April 23, 2024

Jefferson is your guy! An amazing staff. Quick and easy process. Definitely would recommend doing business with them. More

by luis.feliz2189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jefferson
Apr 24, 2024 -

Trinity Cadillac responded

Luis, We are so glad your visit was a seamless one!

April 23, 2024

Honest and made us feel welcomed. Even though we came a bit late they helped us the whole way through past closing hours. Very appreciate. More

by vxtaveras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Apr 24, 2024 -

Trinity Cadillac responded

Good Morning, We appreciate you taking the time to leave us a review!

April 20, 2024

Sunni was great and she made my whole “shopping/buying” experience very easy. Also her management team did a great job making my purchase very easy and fast More

by zsolt.george.boka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang, Thomas James, Pedro Almonte
Apr 24, 2024 -

Trinity Cadillac responded

Thank you for sharing your experience with us!

April 19, 2024

Everything was good from start to finish. Professional and courteous staff. Quick service, took a little over an hour for an oil change, tire rotation and car wash. Only issue, my tires were More

by yusufzai.nyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Uday Jarrar, Dashia Gonzalez
Apr 24, 2024 -

Trinity Cadillac responded

Yusudzai, We are so glad that we were able to successfully assist you!

April 17, 2024

Sunni and Marcus were great! Made the entire process simple and easy! Couldn't be happier! More

by michaelr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus, Sunni Wang
Apr 24, 2024 -

Trinity Cadillac responded

Michael, We are so glad we were able to assist you!

April 16, 2024

Great experience buying my new Cadillac CT5 at this dealership, with a wonderful salesman Issac Jefferson. More

by steven1029
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaac Jefferson, Pedro Almonte
Apr 24, 2024 -

Trinity Cadillac responded

Steven, COngratulations on your CT5!

April 15, 2024

Great Service, very helpful and friendly, Clean office and quick turnaround time Joe was awesome More

by william.nazarian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Joe England, Chris Salgado, Alex Aquino, James Womble, Sean McFadden
Apr 24, 2024 -

Trinity Cadillac responded

William, We appreciate you taking the time to leave us a review!

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