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Trinity Cadillac

Englewood Cliffs, NJ

Overview
Reviews
Vehicles
4.6
828 Reviews
Call Dealership (201) 227-1111

374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 828 reviews

May 19, 2024

Very pleasant no pressure buying experience. I will also give the dealership a five star review pending follow up on things needed to be done More

by KaBowden63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo , Sunni Wang
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May 18, 2024

I have been at Cadillac owner for several years now. This was my first purchase of an Electric Vehicle. Trinity Cadillac made me feel at home and part of their family. Cristina Palacio (Sales Representa More

by luisr5900
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Cristina Palacio, Thomas James, Pedro Almonte
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May 15, 2024

Vehicle was sold with a faulty factory leaky sunroof which became a health concern due to mold after several months of it going undetected and repairs to no avail by the dealership. More

by Not a happy camper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Aquino, Walter Kosik, Thomas James
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May 15, 2024 -

Trinity Cadillac responded

To Not A Happy Camper, We did in fact have an Escalade with a defective moonroof from the factory (defective drainage hose). Our apologies about this ordeal. It took a little longer than we anticipated to discover the leak, since no one thinks the hose would have a pin hole. We assumed it would be the seals around the moonroof. However, General Motors did take back the vehicle and you were reimbursed in full. My apologies again for the inconvenience this caused you. It was simply bad luck. Richard Aquino General Manager Trinity Cadillac

May 14, 2024

Friendly but the wait for your oil change is extremely long. An oil change is quick however you spend a minimum of 2 hours there More

by CYNTHIAFULLER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Joe England
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May 14, 2024

Service was done efficiently and I was kept abreast of what was to be done and I approved of all work. More

by JERRYKRIEGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe England
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May 14, 2024

Awesome service with an amazing staff. Low wait times. Always in the loop on progress. More

by deeeeedot300800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe England
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May 10, 2024

Amazing stuff, specially Sunni was so friendly and helpful. She would go extra mile to help you. 5 stars 🌟 🤩 More

by sulmanchaudhry4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
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May 09, 2024

I had my best car buying experience at Trinity Cadillac! Sunni was knowledgeable, personable, and clear. She made sure I understood everything every step of the way and was kind and helpful. Marcus made the More

by FAB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ikeem Adams, Marcus , Sunni Wang
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May 09, 2024

I'm going there first time and he's helped me a lot thanks for everything More

by mandeep115.ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dashia Gonzalez
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May 09, 2024

Joe was great. Very professional, personable, and knowledgeable. His was also very communicative and accommodating. More

by lb3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe England
Report | Print
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