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Trinity Cadillac

Englewood Cliffs, NJ

Overview
Reviews
4.6
838 Reviews
Call Dealership (201) 227-1111

374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 838 reviews

June 09, 2024

Excellent, friendly, and timely service. Made sure I clearly understood work to be done and kept me fully informed throughout the process More

by LJFEROLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Dashia Gonzalez, Joe England
Report | Print
Jun 14, 2024 -

Trinity Cadillac responded

We're delighted to hear about your excellent, friendly, and timely service experience. Keeping you fully informed and ensuring clarity on the work being done is our top priority. Your trust means a lot to us, and we hope to continue providing exceptional service in the future.

June 08, 2024

Beat customer care and the staff excellent. Thank you Sunnie and Marcus. THE BEST SERVICE! More

by Chaunceyvalle04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MARCUS BROM 5 Star Service, John Zvoristeanu, Richard Aquino, Walter Kosik, Cristina Palacio, Sunni Wang, Uday Jarrar, Alexander Singleton, Pedro Almonte, Rosa Hernandez
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Jun 14, 2024 -

Trinity Cadillac responded

We're thrilled to hear that you received excellent customer care from Sunnie and Marcus. Enjoy your Audi!

June 07, 2024

It was a great experience from start to finish with Trinity Cadillac. They were always utmost professional and striving to meet and exceed expectations. More

by financeguy
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio, Thomas James
Report | Print
Jun 14, 2024 -

Trinity Cadillac responded

Thank you for your kind review! Our team always strives to meet and exceed expectations, and we appreciate your recognition of our professionalism.

June 05, 2024

Mike, Walter and Maynor, were amazing. ! They go the extra mile to make everything go smoothly More

by mainstreetandvine71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Maynor, Walter Kosik, Sunni Wang
Report | Print
Jun 14, 2024 -

Trinity Cadillac responded

Thank you for sharing your experience! We're delighted to hear that Mike, Walter, and Maynor went above and beyond to ensure everything went smoothly. We appreciate your feedback and look forward to serving you again!

June 05, 2024

Joe, our service rep, was super attentive and thorough. He was very responsive. Kept me in the loop constantly about what was going on with my LYRIQ. He explained everything in a manner that was easy to un More

by Ruthy86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe England
Report | Print
Jun 14, 2024 -

Trinity Cadillac responded

We're glad to hear that Joe provided such attentive and thorough service, keeping you informed every step of the way. We appreciate your trust in us and look forward to assisting you with any future needs for your LYRIQ.

June 05, 2024

Amazing experience! She listed to your needs and wants and helped you in every way possible! More

by richardarod7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
Report | Print
Jun 14, 2024 -

Trinity Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that you felt listened to and supported every step of the way as your satisfaction is our priority!

June 04, 2024

Forgot his name , but the gentleman who took my car last Friday was so pleasant and a joy to interact with. 5 stars! Maybe it was Joe? not sure , my appointment was on Friday May 31st at 10 am. Whoever I sp More

by lucho.julissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe England
Report | Print
Jun 05, 2024 -

Trinity Cadillac responded

Thank you for your feedback! We're delighted to hear that the gentleman who assisted you made your visit enjoyable. Additionally, we're pleased that the person who helped reschedule your appointment was super helpful. We appreciate your 5-star rating and look forward to helping you again!

June 04, 2024

Great and efficient interaction. Alex was a personable sales representative. I would consider purchasing another vehicle from them. More

by seantmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas James, Alexander Singleton
Report | Print
Jun 05, 2024 -

Trinity Cadillac responded

We're glad to hear that your interaction was great and efficient. It's wonderful to know that Alex provided personable service. We hope to see you again in the future!

June 03, 2024

Cristina was an excellent selves rep answer all question and when in dought got us the correct answers. More

by dennisfrias1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
Report | Print
Jun 05, 2024 -

Trinity Cadillac responded

We aim for high customer service standards and we're thrilled to hear that Cristina provided this for you. We look forward to helping you again in the future!

June 03, 2024

VERY HAPPY WITH THE SERVICE. EVERYBODY I MET WAS VERY NICE. THE SERVICE WAS FAST AND EFFICIENT. More

by acccm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Dashia Gonzalez, Joe England
Report | Print
Jun 05, 2024 -

Trinity Cadillac responded

It's great to know that everyone you met was nice and that the service was fast and efficient as that is our goal for every customer! Safe travels!

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