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Trinity Cadillac

Englewood Cliffs, NJ

4.6
838 Reviews

374 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 838 reviews

July 06, 2024

The staff and managers all were very helpful to get us in our next Cadillac. Victor was the reason we switched over to this dealership. His honesty in getting us the best deal really surpassed our expectatio More

by Jennifertierney12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Gavilanes, Yerrson Rodriguez
Jul 08, 2024 -

Trinity Cadillac responded

We're delighted to hear that our staff and managers were instrumental in helping you with your new Cadillac. We're especially pleased that Victor's honesty and dedication in securing the best deal for you surpassed your expectations. Welcome to our dealership family—we look forward to serving you again in the future!

July 06, 2024

i agreed buy the car price they sell they want me go with dealer finance but so high them i go with my bank finance cheap the 3% , them dealer turn around ask me more $2500 for they can sell the car what kin More

by buy beware
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Gordillo
Jul 06, 2024 -

Trinity Cadillac responded

Thank you for sharing your feedback. We're sorry to hear about your experience and appreciate your detailed input. Customer satisfaction is our priority, and we take such concerns seriously. If you are still in the market for a vehicle, please reach back out to us and give us an opportunity to try to earn your business. Richard Aquino General Manager Trinity Cadillac

July 01, 2024

The process was a lil tedious but they made it happen and gave me everything i wanted so that’s a big plus and the sales person was like superwoman lol she made it work and id definitely car shop here again More

by akheemhowe94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
Jul 03, 2024 -

Trinity Cadillac responded

Thank you for your feedback! We're glad to hear that, despite the process being a bit tedious, our team was able to meet your needs and make it a positive experience. It's wonderful to know that our salesperson went above and beyond to assist you. We look forward to helping you with your future car shopping!

July 01, 2024

Trinity Cadillac was great! They handled my transaction with diligence and care. Cristina Palacia was extremely communicative, thorough and professional. Thank you for the great More

by Daniel Reiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio, Michael Gordillo, Yerrson Rodriguez
Jul 03, 2024 -

Trinity Cadillac responded

We're delighted to hear that Cristina Palacia provided you with such excellent service. Your positive experience and satisfaction are our top priorities. We appreciate your feedback and look forward to serving you again in the future.

June 27, 2024

All I can say is WOW. Our sales representative, Isaac Jefferson treated us like family. We bought sight unseen over the internet, and we felt 💯 confident that we made the More

by Mrman28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Jefferson
Jun 27, 2024 -

Trinity Cadillac responded

Thank you so much for your kind words! We're thrilled to hear that Isaac Jefferson made your experience exceptional and that you felt confident in your purchase from Trinity Cadillac. Your satisfaction is our top priority, and we look forward to serving you again in the future. Safe travels and enjoy your new vehicle!

June 26, 2024

Cristina was absolutely wonderful. She was fantastic and helped me find the exact car I wanted. The car was in great shape and runs extremely well. I would 10/10 recommend her to any f More

by Dillion Barnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
Jun 26, 2024 -

Trinity Cadillac responded

We appreciate your wonderful feedback! It's great to hear that Cristina was able to help you find exactly what you were looking for. Enjoy your new car!

June 26, 2024

Poor customer service from Marcus and Christina. They forced a package on my bill and it was too expensive too More

by princepeprah75
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Aquino, Walter Kosik, Cristina Palacio, Thomas James, Pedro Almonte
Jun 28, 2024 -

Trinity Cadillac responded

We are deeply sorry to hear about your experience and appreciate you bringing this to our attention. This situation does not reflect our standards of service, and we take such matters very seriously. If you wish to discuss this further, please feel free to give us a call at 201-227-1111.

June 25, 2024

Great Experience working with Trinity Team. If you in market looking for Cadillac Please go to Trinity and you also will be wowed just like me. The Best experience More

by Mritechs786
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Aquino, Sunni Wang
Jun 26, 2024 -

Trinity Cadillac responded

Thank you for your fantastic review! We're delighted to hear you had such a great experience with the Trinity Team. We appreciate your recommendation and look forward to welcoming more customers like you!

June 23, 2024

Thank you, Joe, for a great service and for your help with the loaner car More

by rconsales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunni Wang, Joe England
Jun 24, 2024 -

Trinity Cadillac responded

Thank you for your kind words! We're glad to hear that Joe provided you with great service and assistance with the loaner car. We appreciate your feedback and look forward to serving you again in the future.

June 22, 2024

Very professional, very helpful in making an effort to to her best for the customers More

by anttnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor and Ocsar , Cristina Palacio
Jun 24, 2024 -

Trinity Cadillac responded

Our team is dedicated to doing their best for our customers, and it's wonderful to see that reflected in your experience. We look forward to serving you again in the future!

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