Tri County Toyota

The work performed is always excellent; service mgr explains everything; they know me personally; always professional. They also have made accommodations for me when I messed up an appointment day/tim explains everything; they know me personally; always professional. They also have made accommodations for me when I messed up an appointment day/time, and they tease me about it to this day! The ladies at the desk are helpful, friendly, competent, and professional. The relationship is one of trust, and works on a personal as well as professional level. More

This is the 4th Toyota Sienna we purchased since the year 2000. Overall, this was the best Sienna purchase experience thus far due to the efforts of the Sales Rep (Rich) and a follow-up service call (Todd). 2000. Overall, this was the best Sienna purchase experience thus far due to the efforts of the Sales Rep (Rich) and a follow-up service call (Todd). Rich was very professional and knowledgeable with regard to the Sienna features and did an excellent job of follow-up throughout the trade, purchase and delivery process. Todd did a very good job working to ensure that a minor issue with the bucket seat was resolved immediately by acquiring replacement parts and providing a rental car during the service period. Overall, I'd highly recommend this dealership! More

We had a wonderful experience. I was treated like a queen. They do not discriminate against anyone. We love their special and comfortable waiting room. I have never experienced a car dealer/service d queen. They do not discriminate against anyone. We love their special and comfortable waiting room. I have never experienced a car dealer/service department like it. #1 whether you are buying of getting service done. More

Ever since I switched from another Toyota dealer where I had purchased my '07 Camry to Tri-County, I have never failed to be pleased with the service I've received. Everyone in the organization is professio had purchased my '07 Camry to Tri-County, I have never failed to be pleased with the service I've received. Everyone in the organization is professional and capable. My service bills have been dramatically lower than I experienced with the previous dealership.This is one of those rare businesses that consistently exceeds expectations,unusual these days, and very welcome. More

I bought my 2010 Tundra Truck from this dealership solely on my service experience on a 2005 4 runner that had been purchased elsewhere. I had argued with the other dealer over what was required warranty se on my service experience on a 2005 4 runner that had been purchased elsewhere. I had argued with the other dealer over what was required warranty service Vs their weird idea of Toyota recommended service and how the bilked their patrons out of unecessary replacements. I took it to Tri-County to insure I had completed required service and they said yes and I left at no charge. Although my buying experience was a bit rough, it was eventually straightened out. Each time I go in the service end, staff is exceptional in explaining the WHY of what can or cannot be done. There are only 2 unresolved issues. The first is actually an IT problem as they show me as owning two 2010 Tundras and the service records wer mixed up between them. The acting manager said he would take care of that issue at the end of today (2/22/12) The other problem is a plastic bedliner that wont just settle down and fit correctly. As it was an aftermarket part marked Toyota they said they could not refund my money. I said then lets fix it, and the Service Manager and I came up with a plan that we thought would work. It appeared to be a fix until the summer heat made it worse than before. Today we came up with another plan to see if that works. That is fine with me as it was not his fault that the liner totaly sucks. I am not a complainer but not a pushover either. I would w/o hesitation recommend a friend to their Service Division based upon my experience of the past few years. More

I have been a customer of Tri-County Toyota since I purchased my used 2004 4runner in 2010. I am a "penny pincher" so I usually shop around to find the best price for whatever service I need. Though I purchased my used 2004 4runner in 2010. I am a "penny pincher" so I usually shop around to find the best price for whatever service I need. Though I may find it cheaper elsewhere, I usually end up at tri-county for them to fix the mistakes of others. Please take it from me, it is not worth the hassle to go anywhere else. If you want it done right the first time, with quality service technicians and staff, take it to Tri-County Toyota. I look forward to seeing you there. More

This dealer has served me for six years since the purchase of my new 2006 Prius. Every person I have dealt with has gone "over the top" to help, serve and communicate. I recommend them to friends w purchase of my new 2006 Prius. Every person I have dealt with has gone "over the top" to help, serve and communicate. I recommend them to friends who now also return to this dealer. My next vehicle purchase in 2012 or 2013 will be from this dealer. More

My experience with Tri-County has always been terrific. We've been going to them for over 11 years now. We always take our cars to be serviced here, because we always get great quality work and friendly c We've been going to them for over 11 years now. We always take our cars to be serviced here, because we always get great quality work and friendly customer service. Thanks, Tri-County! More

The service team was amazing - - I brought my car in for an oil change and to replace headlight. I called ahead for an estimate and was pleasantly surprised that the actual cost was LESS than initially thou an oil change and to replace headlight. I called ahead for an estimate and was pleasantly surprised that the actual cost was LESS than initially thought. Great job and thanks to Todd Gilbert. I will be sure to use these folks again! More

I own two Toyota's, an Avalon and a Highlander, both of which I purchased from this dealer and have always used them for service. The are very friendly and do great work. I would definitely recommend the which I purchased from this dealer and have always used them for service. The are very friendly and do great work. I would definitely recommend them for either purchasing a new or used car and especially for their service. More