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Tri County Lexus
Little Falls, NJ
1,296 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,296 reviews
January 31, 2017
Jim icoletti is the best salesman! I've been driving Lexus's for more then 10 years, and I've leased them all from Jim Nicoletti. He makes buying a new car so easy, every time! He calls I've been driving Lexus's for more then 10 years, and I've leased them all from Jim Nicoletti. He makes buying a new car so easy, every time! He calls me months before my lease is up to remind me to come in and see him, which is great because with the everyday grind, let's admit it, you always forget some things. This time I was torn between 2 different cars; another ES 350 or the new RX 350, so he took me out to drive both of them and took is time with me. He suggested trying something new, so I did! I absolutely LOVE my new RX 350, and am so appreciative to Jim's hard work to make sure I was happy with my choice. If you're thinking about buying a Lexus, ask for Jim Nicoletti! He always treats you like family! More
by Lexus Girl
Employees Worked With
Jim Nicoletti
January 29, 2017
No games very aggressive pricing I Looked around at many Lexus dealerships and found the Tri County is by far the most aggressive dealer in North Jersey. I was able to get into the de I Looked around at many Lexus dealerships and found the Tri County is by far the most aggressive dealer in North Jersey. I was able to get into the dealer buy the vehicle and driving out within a couple of hours which was very convinient for me. Very knowledgeable salesperson who knew what he was doing throughout the entire process.. More
by jcbernstein
Employees Worked With
Izzy Bawab, Ted Renka
January 29, 2017
Certified pre-own.... A+ I've been researching cars online for a few weeks. I hadn't considered a lexus, thinking it would be out of my budget. However, after narrowing my sea I've been researching cars online for a few weeks. I hadn't considered a lexus, thinking it would be out of my budget. However, after narrowing my search down by price, I was surprised to see that Tri county had quite a few infact. I decided to swing by. I was greeted by Justin S., who would be my salesman. I couldn't have asked for a better sales consultant. He had the patience to explain, demonstrate and negotiate one heck of a deal for me. I am very happy with my purchase. Can't believe I'm driving a "LEXUS!" Thank u Justin and Tri county lexus! More
by Kurt
Employees Worked With
Justin S., & Anthony S.
January 28, 2017
Excellent experience From the minute I stepped into Tri County Lexus I was treated exceptionally well. Ahmed, my sales rep was very professional and made sure I got the be From the minute I stepped into Tri County Lexus I was treated exceptionally well. Ahmed, my sales rep was very professional and made sure I got the best deal possible on my Lexus IS 250. I will highly recommend Tri County Lexus to anyone I know shopping for a car. More
by SQR
Employees Worked With
Ahmed
January 28, 2017
Excellent dealer! From the moment i walked in i was greated by friendly and knowlegable staff. My sales person Giovanni, guided me every step of the way in finding the From the moment i walked in i was greated by friendly and knowlegable staff. My sales person Giovanni, guided me every step of the way in finding the right car for me and for the right price. Thank you Tri County Lexus for hooking me up with my new ride. More
by Andrea P
Employees Worked With
Giovanni Laracca
January 27, 2017
Great Jim nicolletti is the reason I have been buying Lexus for the past 10yrs. He gets right to the point and makes the buying process smooth and easy Jim nicolletti is the reason I have been buying Lexus for the past 10yrs. He gets right to the point and makes the buying process smooth and easy More
by Rexlex12
Employees Worked With
Jim nicolletti, Ted Renka, Rene Cruz
January 16, 2017
Best expierence I went in to look at the new IS300. Giovanni made it very easy for me to buy. Everyone was great took about 1.5 hours and i was done love this place. I went in to look at the new IS300. Giovanni made it very easy for me to buy. Everyone was great took about 1.5 hours and i was done love this place. More
by harry23
Employees Worked With
Giovanni, Frank, Ted Renka, Rene Cruz
January 14, 2017
Poor, Disrespectful Sales Service Be wary of the fake positive reviews. If you look carefully the same user names seem to reappear multiple times as buying vehicles from Abe Hindi such Be wary of the fake positive reviews. If you look carefully the same user names seem to reappear multiple times as buying vehicles from Abe Hindi such as "doe456" and "psycholex". Unless they are buying a new car every week. Needless to say here is a true review. Everything went downhill from the moment I stepped into this dealership. When I walked over to the front desk I asked for Andy Jiminian who initially contacted me via email but he was unavailable. No problem, I patiently waited for 15-20 minutes before a salesman was assigned to me. We went out for a test drive and when we returned to dealership he suddenly disappeared to work with another customer while I was still looking at the vehicle and seriously considering to make a purchase. I felt totally disrespected and I sincerely believe I may have even been profiled perhaps because I am young person and they didn't think I was a real customer. I expressed my displeasure to the manager who brushed me off as if this was normal behavior. I really wanted to look past it and waited around to discuss numbers only to be shown monthly costs which absolutely made no sense. Please avoid at all costs and don't waste your time here with these rude, incompetent and unprofessional salespeople. I have other friends who had a similar experience. I will be taking my hard earned money to Lexus of Route 10, a dealership who appreciates my business! More
by SkyTribe
Employees Worked With
Multiple Bad Salesmen
January 06, 2017
2017 lexus ex 350 I would recommend anybody this dealer.. Great service and good people.. George slider was my salesman.. He answer all my questions and got me my rx I would recommend anybody this dealer.. Great service and good people.. George slider was my salesman.. He answer all my questions and got me my rx.. More
by Sergy2007
Employees Worked With
George slider
January 01, 2017
Unethical Dealership I had a deal negotiated with Tri-County Lexus for a used RX350 F Sport and a trade-in price for my trade-in. After negotiating I was made aware when I had a deal negotiated with Tri-County Lexus for a used RX350 F Sport and a trade-in price for my trade-in. After negotiating I was made aware when of an "outsourcing fee" which essentially was due to me getting a better rate with my credit union and utilizing them for the financing. I advised my sales representative this fee is unethical and I would like it waived being a repeat customer with one vehicle currently Leased with this dealership. He asked me to give him 2 days because he had the next day off and when I was contacted to come back in I received contradictory stories that the sales manager we dealt with left or was fired so we would need to start fresh on the whole deal. Not sure why this was the case because my sales representative was still working with me and had written up the purchase order with all of the details. They said it was irrelevant because the sales manager was no longer working there and completely changed up the trade-in number and sale price of their car. I later left 2 vm's for Rene Cruz and never received a return call. I walked out and will certainly not continue doing business with Tri-County Lexus with out current lease. More
by Cosmo1
Employees Worked With
Multiple
