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Tri County Lexus
Little Falls, NJ
1,296 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,296 reviews
May 01, 2017
I love my new Lexus - thanks Sean! Recently purchased a new Lexus IS 350 F Sport from Tri County Lexus on Rt. 46 in Little Falls, NJ. Can't say enough how helpful and knowledgeable Sean Recently purchased a new Lexus IS 350 F Sport from Tri County Lexus on Rt. 46 in Little Falls, NJ. Can't say enough how helpful and knowledgeable Sean Donnelly was when helping me find the right car. He gave me suggestions, professional advice and even took the time to sit and show me the ins and outs of the car. I felt like I was family by the end of the process! Definitely recommend Sean Donnelly when purchasing a new or pre-owned vehicle at this dealership. He went above and beyond and knows his stuff! More
by Courtz1
Employees Worked With
Sean Donnelly
May 01, 2017
Another vehicle I purchased a RX350 from Ali Haltam about a year ago. If it wasn't for his strong follow up, I probably wouldn't have bought another from him since ma I purchased a RX350 from Ali Haltam about a year ago. If it wasn't for his strong follow up, I probably wouldn't have bought another from him since many people usually forget who they dealt with in the past. Ali got me into another Lexus vehicle at a great price and the process was just seamless...AGAIN! Ali will be my car guy for a long time. More
by Rich-e
Employees Worked With
Ted Renka
April 28, 2017
Excellent Ali Haltam is an outstanding sales associate. We bought a certified, pre-owned Lexus from him yesterday and the experience could not have been better. Ali Haltam is an outstanding sales associate. We bought a certified, pre-owned Lexus from him yesterday and the experience could not have been better. Absolutely the best car buying experience I have had after many purchases over the years. I can't recommend him or the dealership highly enough. More
by jfmenna
Employees Worked With
Ali Haltam
April 24, 2017
i just brought new car I just drove home my new lexus I love it my sale rep was Vinnie he was very kowelegable I would record mend he him to anyone he answered all my ques I just drove home my new lexus I love it my sale rep was Vinnie he was very kowelegable I would record mend he him to anyone he answered all my questions gave me the best deal he could. More
by delores1947
Employees Worked With
Vinnie
April 22, 2017
Excellent Just leased a new IS300 Ali Haltam. What a great deal I was given. I was a little skeptical about leasing another car since my last experience wasn't Just leased a new IS300 Ali Haltam. What a great deal I was given. I was a little skeptical about leasing another car since my last experience wasn't the best, but Ali made sure that I was comfortable and happy. See you in 3 years for my next car!! More
by Mo Jamhour
Employees Worked With
Orlando, Ted Renka, Rene Cruz
April 22, 2017
Snake Oil Salesman Visited Tri-County and found the salesmen to be fast talking "snake oil salesmen, sales men uninformed (Kelvin) and the manager to be the absolute wor Visited Tri-County and found the salesmen to be fast talking "snake oil salesmen, sales men uninformed (Kelvin) and the manager to be the absolute worse. These two salesman were in the Pre-Owned section of Lexus. First, I found a vehicle I was interested in and the price was one price then I was quoted another which appeared to be good, but I went on-line and found out the vehicle was $11,000 dollars cheaper, so they are liars looking to get over on the consumer. Then when it was time to test drive they brought another vehicle, ridiculous! who does that? Once I decided I wanted the vehicle, and they realized they had to use the internet fee, they added on almost $9,000 dollars in fees $1500 in mileage adjustment fees $1500 in prep fees and all these other fees I had never heard of, I was expecting the taxes which was a bit over $3000 dollars and title and registration fees, but I was taken a back once the fees kept piling up.The manager Anthony had made all these promises to get me to consider the deal, then just like a "snake oil salesmen" started back pedaling on everyone of them. I found that he talked way too much about what he could do and was very obsequious, everything I asked the answer was "yes" to get the deal, knowing all the while he had intentions to deliver most of what he promised. Terrible manager and dealership, does not stand up to what Lexus is synonymous for, quality, honesty, and a rise above the rest, even the dealerships appearance fell short of what they stand for. More
by Jack
Employees Worked With
Anthony-manager, Kelvin-salesmen
April 20, 2017
first time This was my first Lexus purchase and I am glad I went to tricounty Lexus. George made the entire experience a pleasant one. I got great service and a This was my first Lexus purchase and I am glad I went to tricounty Lexus. George made the entire experience a pleasant one. I got great service and a great price. They beat all of the other Lexus dealers. Thank you tricounty lexus More
by apinkel
Employees Worked With
George Slider
April 18, 2017
Beautiful Es350 Just purchased my beautiful 2013 Lexus ES from Ali Haltam! My wife and I must say we had a pleasurable buying experience at Tri County. Ali helped us Just purchased my beautiful 2013 Lexus ES from Ali Haltam! My wife and I must say we had a pleasurable buying experience at Tri County. Ali helped us pick out one of the many stylish cars that fit my family's budget. Great coffee and service dept. Orlando was helpful too. More
by David
Employees Worked With
Rene Cruz
April 15, 2017
Beware! We visited Tri-County Lexus to check out a certified pre-owned car they had advertised on the internet for $28,681. We went for a test drive and liked We visited Tri-County Lexus to check out a certified pre-owned car they had advertised on the internet for $28,681. We went for a test drive and liked the car so we sat down to talk about the price. Now, I realize the internet price doesn't include tax, tags, and registration fee, so I'm expecting an out-the-door price about $2500 higher than the “Internet Price”. Needless to say I was a little surprised when the out the door price came to over $34,000. In addition to the tax, tags, and registration fees, there were other fees, which included; window glass etching fee, an added fee because we were going to pay cash instead of financing the car, an added fee because the car was certified, etc. There was also a problem with them showing me the Car Fax for this car, I had to ask 5 times (no exaggeration). Upon examining the Car Fax I found that the car had been in TWO accidents. I promptly brought this to the attention of the salesman in front of me and the manager hovering nearby. The salesman blurts out, “I didn't realize...” and the manager cuts him off and says “Well, they were only small fender benders”...hmmm...I'm thinking, you didn't know or you knew and it was no big deal, maybe you guys want to take a minute and get your stories straight. Needless to say, even after they contacted us the next day and wanted to make a deal, we decided to purchase from a more honest and upfront dealership. More
by WMD
Employees Worked With
Louis
April 08, 2017
It's a girl thing I think it's a girl thing to be crazy about your car because my girlfriends and I very picky and drive the salesman insane. Luckily my friend recommen I think it's a girl thing to be crazy about your car because my girlfriends and I very picky and drive the salesman insane. Luckily my friend recommended me to Hassan because she's right he is so nice and accommodating. Thank you for your patience and all your help even me calling him over and over again every time I have a question. I am loving my car! What a great experience! More
by Rcatrn
Employees Worked With
Hassan
