Tri County Lexus

Excellent I had the pleasure of working with Beyjan he was great and full of knowledge. He helped me find the right vehicle at the right price and I couldn’t b I had the pleasure of working with Beyjan he was great and full of knowledge. He helped me find the right vehicle at the right price and I couldn’t be any happier. More

A happy wife... I had a very good experience buying a 2019 Lexus RX 350 for my wife, thanks to Jim Nicoletti. He knew the exact car she wanted and would be happy with I had a very good experience buying a 2019 Lexus RX 350 for my wife, thanks to Jim Nicoletti. He knew the exact car she wanted and would be happy with. A happy wife = a happy life. Thank you Jim! More

Always a perfect experience. I have been buying my Lexus's from Jim Nicolletti for years, because its always an easy, pleasant experience. He always knows exactly what I want as w I have been buying my Lexus's from Jim Nicolletti for years, because its always an easy, pleasant experience. He always knows exactly what I want as well. My new GS 350 is a great car. Thank you Jim! More

My first Lexus. We began our journey with hope of finding the perfect vehicle for our family. I believe we found it. The car we wanted was not there. It was sold the We began our journey with hope of finding the perfect vehicle for our family. I believe we found it. The car we wanted was not there. It was sold the day before. The car we settled on was more expensive but had low mileage. More

Great! Excellent customer service. Chris was very respectful, and knowledgeable. He was such a nice young man in the customer service industry. This was one Excellent customer service. Chris was very respectful, and knowledgeable. He was such a nice young man in the customer service industry. This was one of the best experiences I’ve had in a long time. More

Great Experience! Went to Tri-County Lexus looking into buying a new vehicle We had the please of working with Chirs Cardona. He knew what he was talking about and was Went to Tri-County Lexus looking into buying a new vehicle We had the please of working with Chirs Cardona. He knew what he was talking about and was very up front with the fees that would be charged. SOOOO happy with the purchase that we made and will recommend him to all of our friends! More

Great experience! We had a great experience!! let me tell you our rep jerzy was amazing he was very kind even gave us some of his lunch since we were there all day lol We had a great experience!! let me tell you our rep jerzy was amazing he was very kind even gave us some of his lunch since we were there all day lol he worked with our budget very friendly when i go again i will go straight to him every single time! Keep up the great customer service 🙌 More

Thanks danielle Danielle has been excellent and a pleasure to work with. Her customer service is amazing. She is very kind and compassionate. I appreciate all her har Danielle has been excellent and a pleasure to work with. Her customer service is amazing. She is very kind and compassionate. I appreciate all her hard work and assistance in getting us the car we wanted and love! More

Amazing! DANIELLE WAS PHENOMENAL! She was patient kind and helpful! Don’t hesitate to ask for her. Thank you Danielle for all of your help and thank you tri co DANIELLE WAS PHENOMENAL! She was patient kind and helpful! Don’t hesitate to ask for her. Thank you Danielle for all of your help and thank you tri county Lexus! I’m so happy with my 2019 RX 350. More

Worst experience ever! Tri-County Lexus was one of the worst car buying experiences ever! We first went in January as we toyed with the idea of switching to Lexus. It was al Tri-County Lexus was one of the worst car buying experiences ever! We first went in January as we toyed with the idea of switching to Lexus. It was almost 8pm after we finished test driving the car and going over some stuff with Justin and our 1 year old son had about enough. Of course he brought out his manager to try to seal the deal but we were upfront about not being ready to buy a car, we just wanted to explore and get comfortable with Lexus as we’d never owned one before. Eventually they got the point and we left. I followed up with Justin the next week with some more questions and told him we’d be in touch when we were ready to buy. I finally called him back in March when we made a decision, told him what we wanted and he said he’d get right on it. I called back for at least a week, no answer or follow up, texted him and finally gave up. We walked in on a Saturday morning, bright and early to meet Manny, who looked like he wanted to be in bed and whose energy was lackluster. We test drove the car and didn’t fall in love, it had a few flaws and the salesman wasn’t trying to sell the car. He clearly just wanted us to buy without giving us a proper sales experience. After telling him we needed to go feed our son and talk it over and come back, he offered to “order” us food so we could sit in the crappy sales room, feed our 1 year old and get the sale going. He ended up getting loud and aggressive with my husband and brought over George, the finance manager, to talk to us, who was calm and respectful. George was the best part of the experience. In the end, we left without purchasing a car because we felt pressured and they were extremely unprofessional. Justin was even there and didn’t bother to say hello. Ultimately, we ended up buying a vehicle from Lexus of Queens, where the service was excellent and we will not even take our car to Tri-County Lexus for servicing even though it’s closer to our home. We hope they work on their professionalism and training their staff on how to treat customers. PS - while we were there, a lady that came from far away for a car ALSO walked away and we heard them arguing with her. Just like we did, she respectfully said thank you, shook their hands and left without a car. We will never take our business to Tri-County. More