Tri County Lexus

Dishonest Internet Price Went to buy a Used SUV.The price on the net is just to bring the cutsomers in and when asked for the final numbers the price of the car went up by 350 Went to buy a Used SUV.The price on the net is just to bring the cutsomers in and when asked for the final numbers the price of the car went up by 3500/- and on top of it they had ridiculous fees around another 3000/-.The Sales Rep was just ok but the sales manager was worst. Very pushy asking for the money down without agreeing to a final price. Its the worst dealership I have been to. Don't waste your time as the prices shown are not real prices. More

Working with Mario at Tri-County Lexus was a great experience. He is knowledgable and professional. Buying a pre-owned Lexus from Mario was a pleasant experience! Definitely going to recommend him to experience. He is knowledgable and professional. Buying a pre-owned Lexus from Mario was a pleasant experience! Definitely going to recommend him to friends and family! More

Thanks Danielle and Hassan Danielle and Hassan were beyond helpful in assisting my husband and I in purchasing our new NX 300. They were thorough and informative as long as fas Danielle and Hassan were beyond helpful in assisting my husband and I in purchasing our new NX 300. They were thorough and informative as long as fast and efficient! Thank you! More

The Seller (Reniel Muñoz) was very good person, nice manner to take care us and we had exactly that we were looking for, nice location and good, seller is highly recommend manner to take care us and we had exactly that we were looking for, nice location and good, seller is highly recommend More

“Bait and switch Worst dealer I’ve ever dealt with. They kept quoting prices that were attractive, then backtracking. They made a firm offer for my trade in, and then Worst dealer I’ve ever dealt with. They kept quoting prices that were attractive, then backtracking. They made a firm offer for my trade in, and then when we were getting ready to buy lowered their offer. I could go on and on, but both sales managers were sleazy and dishonest. I would tell anyone to avoid this dealership at all costs. More

Tri-county Lexus is a disgrace to Lexus's financial company. I love my Lexus 350 RX beautiful car. They have ripped me off and scammed me into an unnecessary extended auto warranty for $3,800.00. I hav company. I love my Lexus 350 RX beautiful car. They have ripped me off and scammed me into an unnecessary extended auto warranty for $3,800.00. I have been calling now 4 weeks and no managers have not returned my calls. I will be contacting the BBB also the NJ attorney general office to complain about their deceptive business practices. More

Most dishonest Dealer Internet Listing price is just gimmick to bring customer in, Once decided on vehicle, add ridiculous things to listing price. Most dishonest dealer Internet Listing price is just gimmick to bring customer in, Once decided on vehicle, add ridiculous things to listing price. Most dishonest dealer on market More

Mario Hernandez from used car department was very persistent and helpful. He showed us the ins and out of the car. We ended up purchasing and love the vehicle! persistent and helpful. He showed us the ins and out of the car. We ended up purchasing and love the vehicle! More

Reniel was amazing. I didn’t expect him to take the time to go over all my options and numbers thoroughly his patience did not go unnoticed. He was honest and understanding. I was set on a preowned but he m to go over all my options and numbers thoroughly his patience did not go unnoticed. He was honest and understanding. I was set on a preowned but he made the number work for a new 2020 IS300 F sport. Reniel treated me like family and made my buying experience great. I would recommend him and his team. THANK YOU RENIEL!!! More

Disrespectful and demeaning This has been one of the worst experiences at a dealership and was out right disrespectful and degrading. After spending three hours at the dealership This has been one of the worst experiences at a dealership and was out right disrespectful and degrading. After spending three hours at the dealership, the sales manager did not agree to the price we wanted after which said "You need to buy this somewhere else" and got up and walked away saying "waste of my ***** time." I replied at his comment saying "you should get into another business if this is a waste of your time." After which others started cursing at us while we were walking out. On our way out, we realized we have forgot our credit card inside. Walking back to the office, one of the other xxxxx started yelling "whoa whoa whoa take it outside." I replied saying I wanted my credit card back after which many other people got involved and things got heated. The sales manager then threw the card on the floor and said "pick it up and get the ***** out." The main manager, the sales manager as well as the sales man were involved and extremely disrespectful. I could not believe how disrespectful they were. It was not even about the money for the car at that point. The sales man was Hassan Ghamlouch. More