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Tri County Lexus

Little Falls, NJ

4.6
1,298 Reviews

700 Route 46 West

Little Falls, NJ

07424

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Showing 1,298 reviews

January 27, 2020

Working with Mario at Tri-County Lexus was a great experience. He is knowledgable and professional. Buying a pre-owned Lexus from Mario was a pleasant experience! Definitely going to recommend him to More

by CB
Recommend Dealer
Yes
Employees Worked With
Mario Hernandez, Paul Stumpf, Ted Renka, Riverside Partners, Rene Cruz
Jan 27, 2020 -

Tri County Lexus responded

Thanks for the great review! It is our pleasure to hear that Mario was helpful throughout your experience. Congrats on your new vehicle, we look forward to working with you again soon.

December 27, 2019

Thanks Danielle and Hassan Danielle and Hassan were beyond helpful in assisting my husband and I in purchasing our new NX 300. They were thorough and informative as long as fas More

by marrowmurrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hussain Ghamlouch
Dec 27, 2019 -

Tri County Lexus responded

Thank you for the great review! We are very glad to hear that Danielle and Hassan provided you with excellent assistance upon your visit. We hope to see you again in the future. Congratulations on your new NX 300!

December 23, 2019

The Seller (Reniel Muñoz) was very good person, nice manner to take care us and we had exactly that we were looking for, nice location and good, seller is highly recommend More

by Franco Family
Recommend Dealer
Yes
Employees Worked With
Reniel Muñoz
Dec 24, 2019 -

Tri County Lexus responded

Thank you for the kind words, Franco Family! We look forward to serving you again in the future.

December 22, 2019

“Bait and switch Worst dealer I’ve ever dealt with. They kept quoting prices that were attractive, then backtracking. They made a firm offer for my trade in, and then More

by Jjhurewitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Both sales managers
Dec 23, 2019 -

Tri County Lexus responded

Hello, I would like to take the time to apologize for your negative experience. If you would be willing to discuss your situation in further detail, please give me a call at (973) 890-5900 ext. 7470. Sincerely, Robert Van Duyne, rvanduyne@tricountylexus.com

December 10, 2019

Tri-county Lexus is a disgrace to Lexus's financial company. I love my Lexus 350 RX beautiful car. They have ripped me off and scammed me into an unnecessary extended auto warranty for $3,800.00. I hav More

by missmadgie
Recommend Dealer
No
Employees Worked With
Nichole
Dec 10, 2019 -

Tri County Lexus responded

Hello, I would like to take the time to apologize for your negative experience. If you would be willing to discuss your situation in further detail, please give me a call at (973) 890-5900 ext. 7470. Sincerely, Robert Van Duyne, rvanduyne@tricountylexus.com

December 09, 2019

Most dishonest Dealer Internet Listing price is just gimmick to bring customer in, Once decided on vehicle, add ridiculous things to listing price. Most dishonest dealer More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
Dec 09, 2019 -

Tri County Lexus responded

Hello, I would like to take the time to apologize for your negative experience. If you would be willing to discuss your situation in further detail, please give me a call at (973) 890-5900 ext. 7470. Sincerely, Robert Van Duyne, rvanduyne@tricountylexus.com

December 03, 2019

Mario Hernandez from used car department was very persistent and helpful. He showed us the ins and out of the car. We ended up purchasing and love the vehicle! More

by Lulu
Recommend Dealer
Yes
Employees Worked With
Mario Hernandez
Dec 06, 2019 -

Tri County Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that Mario provided you with such excellent assistance. We look forward to seeing you again!

December 02, 2019

Reniel was amazing. I didn’t expect him to take the time to go over all my options and numbers thoroughly his patience did not go unnoticed. He was honest and understanding. I was set on a preowned but he m More

by Jackieu22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hussain
Dec 03, 2019 -

Tri County Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that Reniel provided you with such excellent assistance. We look forward to seeing you again!

November 30, 2019

Disrespectful and demeaning This has been one of the worst experiences at a dealership and was out right disrespectful and degrading. After spending three hours at the dealership More

by Parth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hassan Ghamlouch
Dec 02, 2019 -

Tri County Lexus responded

Hello, I would like to take the time to apologize for your negative experience. If you would be willing to discuss your situation in further detail, please give me a call at (973) 890-5900 ext. 7470. Sincerely, Robert Van Duyne, rvanduyne@tricountylexus.com

November 25, 2019

Don’t waste your time. After communicating what I wanted over the phone, was lured in. They tried to persuade me to consider other cars and after 2 hours they admitted the car I wanted had been sold. More

by emm329
Recommend Dealer
No
Employees Worked With
Used car sales
Nov 25, 2019 -

Tri County Lexus responded

Hello, I would like to take the time to apologize for your negative experience. If you would be willing to discuss your situation in further detail, please give me a call at (973) 890-5900 ext. 7470. Sincerely, Robert Van Duyne, rvanduyne@tricountylexus.com

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