Tri County Lexus

July 2021, visited the dealership. The pre-owned sales people are not at all transparent. They refused to co firm the price over the phone, I drove 2 hours sat at the dealership for another two after havi people are not at all transparent. They refused to co firm the price over the phone, I drove 2 hours sat at the dealership for another two after having selected the car I wanted to purchase to find out that the advertised price was not available to me because it includes discounts for active military, students. The condescending attitude was enough for me to get jaded and walk away. When spending 50k, I need to trust the business. The lack of transparency and there pressure tactics are not something worth dealing with in day and age. More

Musa is a excellent rep, was able to help me find the exact car I want with a great deal, thank you again high appreciated exact car I want with a great deal, thank you again high appreciated More

I had a great experience with Lilian a tri county, she was really great and helped me get the car that I wanted, will definitely be returning was really great and helped me get the car that I wanted, will definitely be returning More

“AWESOME EXPERIENCE” ⭐️⭐️⭐️⭐️⭐️First time walking into “AWESOME EXPERIENCE” ⭐️⭐️⭐️⭐️⭐️ First time walking into tri county and had the most amazing experience on purchasing my new car I recommend anyone lo “AWESOME EXPERIENCE” ⭐️⭐️⭐️⭐️⭐️ First time walking into tri county and had the most amazing experience on purchasing my new car I recommend anyone looking for his next vehicle to see my salesman LUIS DÍAZ very professional educated and exceptional customer service More

Awesome Experience here with Tommy Taveras and the Team at tri county Lexus Achieved my goal in order to get my dream car now i’m more happy then ever! Customer Service 5 stars at tri county Lexus Achieved my goal in order to get my dream car now i’m more happy then ever! Customer Service 5 stars More

Experience was phenomenal Tommy Ordered me even food i am currently 5 months pregnant Tommy Knew Excatly what i needed along for further purposes and explained to me what the benefits were leasing with Lexus currently 5 months pregnant Tommy Knew Excatly what i needed along for further purposes and explained to me what the benefits were leasing with Lexus More

PLEASE GO HERE IF YOUR LOOKING FOR A NEW CAR LOOK FOR TOMMY HE IS ALWAYS FOLLOWING UP WITH ME TILL THIS DAY AND MAKE SURE ALL MY QUESTIONS ARE ANSWERED RECOMMEND 100% TOMMY HE IS ALWAYS FOLLOWING UP WITH ME TILL THIS DAY AND MAKE SURE ALL MY QUESTIONS ARE ANSWERED RECOMMEND 100% More

TOMMY IS THE BEST Young Professional doing it well and the right way. going here again to purchase either another lease or purchase it depending on what makes sense If your going to visit this dealer ask the right way. going here again to purchase either another lease or purchase it depending on what makes sense If your going to visit this dealer ask for Tommy More

As a Nurse employed by The Children’s Hospital of Philadelphia; I have access to “Perks at Work.” I filled out the information for the employee pricing for an Rx 350 listed on Tri-County Lexus websi Philadelphia; I have access to “Perks at Work.” I filled out the information for the employee pricing for an Rx 350 listed on Tri-County Lexus website for $33,890. I received an email from Greg Liggett stating (Congratulations on your special vehicle pricing. Called the dealership directly scheduled a test drive. Drove 2.5 hours away from my home, in the rain on unknown roads. Once I arrived to Tri-County Lexus the vehicle was not cleaned or detailed as promised during the initial phone call. Sales Representative Musa comes out very polite - asking what I was looking for - after advising of the perks at work certificate, I then needed to come inside for license information. Immediately I noticed Musa took a photo of my license via an app on his cellular device -which I didn’t approve. After, being reassured that my information is protected and private - I again asked about the pricing. Musa stated “do not worry” the price on the sticker is the MSRP, not the internet price or the certificate price. I explained I drove a long ways with my children and I didn’t want to prolong the process of the vehicle is not priced per the website. Needless to say, I get back from test driving, all seems well until I received a document with the total price as $42,999. Of course I am now appalled because the internet price nor the certificate price has been honored. Musa further explained that the internet price is discounted and you must qualify for 3 programs in order to receive. Those discounts are Loyalty program (if you purchased a car from Tri-County Lexus previously you will receive $1,500 off, If you’ve ever been in the military you will receive $1,500 off, and if you are a recent college grad (within 6 months) an additional $1,500 is discounted. The dealership was aware when I called that I had not purchased from there previously, nor did any rep. mention that a potential customer must qualify for all 3 to get the internet pricing. Classic “bait & switch” technique used to get consumers in the door. I asked to speak with Midas superior as I am still in disbelief that the so-called special pricing is not being honored. Anthony comes out and says that he agrees with Midas explains toon even after I showed in black and white the certificate. He then mentions that he can try to get the best deal for me and verbatim “you can finance or pay cash with this over it doesn’t matter .... take it or leave it.” He comes back out with a price of $41,382. I called the dealership the next am, as I left work early to drive so far to buy the vehicle, I spoke with Greg Liggett directly. I explained all of the above - Greg’s response was if I wanted him to try to find a better deal he could do that; I refused as the original certificate had already been reneged upon. Greg stated (after I said you know, I do not trust the outcome as I have already been mislead). What is the purpose of your call? Completely unbelievable More

This place is like my second home. I love Lexus and whoever works with this great company. They are so friendly, respectful and understanding. I really recommend Beyjan Itez to everyone!!!!! This was whoever works with this great company. They are so friendly, respectful and understanding. I really recommend Beyjan Itez to everyone!!!!! This was my second experience with the Lexus company and Mr. Beyjan Itez Thank you Mr. Beyjan Itez for being always helpful and wise!! More