Tri County Lexus

Came to buy out the car after the lease. A simple transaction. Waited two hours to get the itemized list of the residual value plus all the fees. After two hours got a piece of paper with A simple transaction. Waited two hours to get the itemized list of the residual value plus all the fees. After two hours got a piece of paper with a bunch of hand written numbers. 20 minutes later received the explanation for each. When I told them that I don't need the etched windows, the used cars manager started screaming at the salesperson telling him that: - you should control your customer - if he does not like our fees, he can go and call Lexus directly. He does not need to do it here.... All that next to me! Overall, it took 4 and a half hours to complete this basic transaction. More

Best experience I ever had buying a new car here! Very relaxed environment. Everyone is very friendly, and knowledgeable. Service is excellent, helpful, and quick. I can always go there at anytime t Very relaxed environment. Everyone is very friendly, and knowledgeable. Service is excellent, helpful, and quick. I can always go there at anytime to ask any questions that I may have about the car. Plus they even called me just to make sure everything is going okay with the new car, which I really appreciated. Ask for Luis, he'll help you find your next dream car! I love my new Lexus! Thank you to all at Tri-County! More

I was very interested in a 2019 Honda Pilot at Tri-County Lexus. They drew me in for a test drive with a special "President's Day Special Price",.....$27,446.00! After finding out I wanted to pay cash and N Lexus. They drew me in for a test drive with a special "President's Day Special Price",.....$27,446.00! After finding out I wanted to pay cash and NOT finance the car,...out of the blue came a $3,500 surcharge! And that did not include the tags or the bloated DOC fee of $650! Big waste of time! More

Nayeem Hossain I recently purchased an IS350. Nayeem was Nayeem Hossain I recently purchased an IS350. Nayeem was amazing! He was very helpful and went above and beyond to secure my desired car! I am very Nayeem Hossain I recently purchased an IS350. Nayeem was amazing! He was very helpful and went above and beyond to secure my desired car! I am very satisfied with my purchase! I would highly recommend. More

I was introduced to a Lexus NX at Tri County by Matthew and He was very friendly and accommodating! They were generous with the test drive to make sure I I was comfortable with the NX before purchasing. Ni and He was very friendly and accommodating! They were generous with the test drive to make sure I I was comfortable with the NX before purchasing. Nice place to do business! More

I went to Tri-County Lexus and purchased a new RX350 2022. I was assisted by Luis Diaz, and he made my experience there smooth and comfortable. He was patient, provided excellent service, and went the e 2022. I was assisted by Luis Diaz, and he made my experience there smooth and comfortable. He was patient, provided excellent service, and went the extra mile to show me all the tips and tricks in driving my new vehicle. He even went the extra mile to show me how to install a license plate when I stated the drive to his Lexus shop would be too inconvenient to just have them install a license plate. He made sure to offer me coffee and drinks when he saw that my family and I were sitting for a long periods of time waiting for paperwork. He was with us every step of the way during our purchase of our new vehicle, and when he wasn’t there, someone else was always available to assist us and answer our questions. More

I am very happy with my purchase. Luis did a great job helping me and my family find our dream car. The process was very quick and he does everything he can to make sure his customers are happy and comfor helping me and my family find our dream car. The process was very quick and he does everything he can to make sure his customers are happy and comfortable during and after the purchase. More

Mario was great in helping my family secure a vehicle! Was always there for any questions or concerns. Was always there for any questions or concerns. More

Hi my name is William and i was looking to get a nx250 so i tried about 4 different lexus dealer and they didn't help me with my budget. I live in queens and traveled to tricountylexus which is about 45 minu i tried about 4 different lexus dealer and they didn't help me with my budget. I live in queens and traveled to tricountylexus which is about 45 minutes from where i lived and went inside thinking that all dealers was the same boy was i wrong a salesperson by the name of Luis Diaz came to help me he was the best sales person i have ever met. I told him what i wanted he told me don't worry you wont leave here with out a car he went and talk to his managers Herb Hernandez and Manny Alvarado and luis came back and told me the car was mine not only did they gave me a good deal they took my old car and gave me a good price for it. again this was the easiest transaction in a dealer. This is the best experience in a dealer i have ever gotten. THANKS TO TRI-COUNTY LEXUS More