
Tri County Lexus
Little Falls, NJ
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Melvin Lara and Carlos Inoa. Where awesome they found me the right car at the right price. Highly recommend them for your next car purchase. Tri County Lexus is the place Where awesome they found me the right car at the right price. Highly recommend them for your next car purchase. Tri County Lexus is the place More
Great experience at this dealership from attentiveness to detail oriented. They all were very caring for my needs. Thank you Larry Rendon, Kelvin and Chris detail oriented. They all were very caring for my needs. Thank you Larry Rendon, Kelvin and Chris More
I had very bad experience during service for my Lexus RX 350 2019. Tire pressure was not checked after tire rotation. There was nail in the tire as it was not checked during the service that reason it was 350 2019. Tire pressure was not checked after tire rotation. There was nail in the tire as it was not checked during the service that reason it was not identified. Again I had to visit service center next day of car service and I complained service agent (Alysa) who took care of my car service that why tire was not checked and she lied it was done and she denied to fix it and she asked me to replace the all tires. This was very clear that she was trying misguide and she was forcing me to change the tire instead of fixing it. This clear show her intension to create hassle for customer and just pay for something which was not needed immediately. I requested multiple times to service agent to take out the nail and fix it but she did not agree to fix. She was keep forcing to me change tire. I drove 22K mile totals. Finally unfortunately I visited local tire shop to take out the nail from the tire and it was fixed very easily for this I just 15$ More
Very professional, very nice and very helpful. Jim Nicoletti was friendly, knowledgeable and great to talk to and work with. Get Jim to help you! Jim Nicoletti was friendly, knowledgeable and great to talk to and work with. Get Jim to help you! More
I leased a 2022 IS a couple of months ago and I am in love with this car!!! I have owned several lexus’ and this is by far my favorite. I had to extend my lease due to supply shortages and I’m so glad I love with this car!!! I have owned several lexus’ and this is by far my favorite. I had to extend my lease due to supply shortages and I’m so glad I waited for this car to come in. Jim Nicoletti was awesome and helped me every step of the way. He was patient and was able to get me a good deal on my new lease! I would highly recommend Jim at Tri County Lexus. More
I had an amazing experience here purchasing my vehicle dealing with Jim Nicoletti. Very professional, worked with my budget, and made the experience as painless as possible. Highly recommend to anyone loo dealing with Jim Nicoletti. Very professional, worked with my budget, and made the experience as painless as possible. Highly recommend to anyone looking to purchase in the area, ask for Jim! More
I bought a used car on May 17 th. I reached out to various people various times... they were sick on vacation or whatever else and never called back. They showed me the car dirty mak I reached out to various people various times... they were sick on vacation or whatever else and never called back. They showed me the car dirty making the million scratches invisible and with the white carpet protectors which covered the whole in the driver side carpet. No second key was ever located. Looks like the car was in an accident even though the carfax didn't reveal that. One of the tires looks like it needs to be replaced. Lastly I never received any of the documents I signed...I know it was late in the evening but it was kind of a xxxx show. No one knew how to work the machine to run my debit card for the deposit so they made a copy. The manager Carlos Inoa called me almost a week later to ask for the debit card info bc they apparently lost the copy. I addressed the issues with him and every since then haven't been able to contact him or anyone else. Every time I call they take a message and no one calls me back. I also submitted 2 customer service complaints online and still no one had called me back. Save yourself a headache and go somewhere else. More
Advertised price for used cars is not the real price, it is a tactic used to bring buyers to dealership. Add 4 K to the used car advertised price on top of tax, tag and registration which they will say dea is a tactic used to bring buyers to dealership. Add 4 K to the used car advertised price on top of tax, tag and registration which they will say dealer charges or market adjustment. Don't be fooled by the advertised price. More