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Tri County Lexus

Little Falls, NJ

4.6
1,298 Reviews

700 Route 46 West

Little Falls, NJ

07424

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Showing 1,298 reviews

September 16, 2022

Melvin Lara and Carlos Inoa. Where awesome they found me the right car at the right price. Highly recommend them for your next car purchase. Tri County Lexus is the place More

by 27david.diaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Lara
September 16, 2022

Great deals they work with you for the best prices juan Rio’s amazing sealsman Will get you the best prices More

by Sami Mouadeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan rios
Sep 16, 2022 -

Tri County Lexus responded

Thank you so much for taking the time to share your experience!

September 14, 2022

Great experience at this dealership from attentiveness to detail oriented. They all were very caring for my needs. Thank you Larry Rendon, Kelvin and Chris More

by prime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rendon
Sep 14, 2022 -

prime responded

Thank you for vehicle purchase

September 11, 2022

I had very bad experience during service for my Lexus RX 350 2019. Tire pressure was not checked after tire rotation. There was nail in the tire as it was not checked during the service that reason it was More

by vijay kumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alysa
Sep 12, 2022 -

Tri County Lexus responded

I would like to take the time to apologize for your negative experience. If you would be willing to discuss your situation in further detail, please give me a call at (973) 785-4710 Greg Liggett

August 23, 2022

Very professional, very nice and very helpful. Jim Nicoletti was friendly, knowledgeable and great to talk to and work with. Get Jim to help you! More

by Nicole Corino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Nicoletti
Aug 23, 2022 -

Tri County Lexus responded

Nicole, thank you so much for sharing your experience!

August 16, 2022

I leased a 2022 IS a couple of months ago and I am in love with this car!!! I have owned several lexus’ and this is by far my favorite. I had to extend my lease due to supply shortages and I’m so glad I More

by Christine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Nicoletti
Aug 16, 2022 -

Tri County Lexus responded

Christine, thank you so much for the review! We are so glad that Jim was so helpful!

August 16, 2022

I had an amazing experience here purchasing my vehicle dealing with Jim Nicoletti. Very professional, worked with my budget, and made the experience as painless as possible. Highly recommend to anyone loo More

by jsiegel11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Nicoletti, Rene Cruz
Aug 16, 2022 -

Tri County Lexus responded

Thank you so much for sharing your experience with Jim!

August 12, 2022

bought UX from them. such a pleasure to work with! will recommend them all. Jin and Ahmad were fun to work with More

by cvass1026
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riverside Partners
Aug 12, 2022 -

cvass1026 responded

Thank you Jin and Ahmad and everyone at Tri-county our son loves his new Lexus !

July 27, 2022

I bought a used car on May 17 th. I reached out to various people various times... they were sick on vacation or whatever else and never called back. They showed me the car dirty mak More

by Kat
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Inoa, Jeff, Julio
Jul 28, 2022 -

Tri County Lexus responded

I'm sorry to hear that you did not have a great experience at our dealership the other day. My job is to make sure our customer's have a great experience at all of our dealerships! I would appreciate the opportunity to communicate with you in person. My email is rhayes@tricountylexus.com

July 15, 2022

Advertised price for used cars is not the real price, it is a tactic used to bring buyers to dealership. Add 4 K to the used car advertised price on top of tax, tag and registration which they will say dea More

by THAMPIJOHN01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember the name
Jul 18, 2022 -

Tri County Lexus responded

I'm sorry to hear that you did not have a great experience at our dealership the other day. My job is to make sure our customer's have a great experience at all of our dealerships! I would appreciate the opportunity to communicate with you in person. My email is rhayes@tricountylexus.com

Jul 18, 2022 -

THAMPIJOHN01 responded

Market adjustment or dealer charges should be disclosed in your ad. and should reflect on the price prior to buyers come to the dealership otherwise I will consider it as dishonest pricing. Just consider this as a feed back for your business, not trying to gain anything

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