Tri County Lexus

Piotr was great to deal with and spent the time to thoroughly test out a new Lexus. thoroughly test out a new Lexus. More

We have a relation with that dealership for 20 years. Our experience was always very positive. My lease was coming up and we stopped by 3/10/23 to check our options, to lease again or purchase our exist Our experience was always very positive. My lease was coming up and we stopped by 3/10/23 to check our options, to lease again or purchase our existing car. The sales person who greeted us , Vincenzo Antignani, was very present and looks very knowledgeable. We left a dealer ship with a new lease. Our thanks to everybody who helped us. More

I should have checked their BBB and see their complaints . They have a huge amount of complaints Bottom line. Prestige Lexus gets a Five star rating. Go see Arman. Prestige and Arman wont play games . They have a huge amount of complaints Bottom line. Prestige Lexus gets a Five star rating. Go see Arman. Prestige and Arman wont play games like this joke (Tri County Lexus). The issue I have with Tri County is that I spoke to a Pamela and agreed to a price and she didn’t get back to me. Next day Ahmad gets on the phone and states the manager and agreed to the price and stated let me talk to the general manager for approval. He comes back with a higher price and a $10k non refundable deposit for this Incoming vehicle. I did get update and Ahmad said he will call me in 30min. Never received a call. The following day (don’t even recall his name (manager) gets on the phone and states that that he can do the price and $2k non refundable. U agree and requested the estimate in writing. Of course. No call or text Today. I am furious and asked for the so called manager. They said that he isn’t in and Michelle is at least conversing but making excuses. The issue I have is. They said they sold it this morning. I’m ok with that. But the way they handled it isn’t right. Michelle said even if they accept a $10k non refundable deposit. They will refund your deposit and take a higher bid if they receive it. They said you’re only making a “reservation”. This doesn’t sit well with me and i don’t think there’s integrity at this dealership is inline with Lexus’s values Finally I wait 45min to speak with a manager. This blows my mind. He stated that the prior people that I spoke to are all 3rd party contractors and they don’t directly work for the dealership or under him. This really blew my mind. Moral is. No one took responsibility and made it right. I highly recommend to stay away and visit Arman at Prestige for you Lexus needs. He will value you business and treat you right. Stay clear away from Tri County Lexus More

Stopped in and saw Vincent on the sales floor. Vincent was very patient with us and was very passionate with his product. Great people and very nice dealership! Vincent was very patient with us and was very passionate with his product. Great people and very nice dealership! More

Osiris Cruz. Finance manager was amazing, Helpful , knowledgeable. Patience. The very best. Recommending him to everybody Finance manager was amazing, Helpful , knowledgeable. Patience. The very best. Recommending him to everybody More

Thank you so much for your excellent service. I am never usually the type to write reviews but Isaiah Hampton took excellent care of me and I highly recommend his service the next time you head o I am never usually the type to write reviews but Isaiah Hampton took excellent care of me and I highly recommend his service the next time you head out for your new car! More

I hate writing reviews but I had such a great visit that I would hate myself if I didn't take a moment to acknowledge the great team you guys have there at Tri County Lexus. In particular, a finance manag I would hate myself if I didn't take a moment to acknowledge the great team you guys have there at Tri County Lexus. In particular, a finance manager by the name Osiris Cruz ( I hope I spelled that correctly) Great guy. Im always happy to give my money to people I like so as long as he's around I'll definitely be coming back. More

This dealership provided amazing customer service. The representatives were extremely knowledgeable and provided a professional and friendly service! They were able to make the perfect recommendation The representatives were extremely knowledgeable and provided a professional and friendly service! They were able to make the perfect recommendation based on the needs I expressed. I sat with an amazing Finance Manager, Osiris Cruz, who listened attentively and answered all questions I had. He was extremely helpful in securing the best deal for my family. I highly recommend this location to all my friends and family! Thank you Tri County Lexus! More

Awesome experience with the finance manager Osiris Cruz… it couldn’t have been much better. Thank You to him!!!! it couldn’t have been much better. Thank You to him!!!! More

This dealership is amazing. Great people. Very helpful. Highly recommend them. Very thoughtful and great prices. Great people. Very helpful. Highly recommend them. Very thoughtful and great prices. More