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Tri County Lexus
Little Falls, NJ
1,298 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 25, 2023
We are very much in appreciation of Vincenzo Antignani’s professionalism and salesmanship. He was able to interpret our needs and find the right vehicle. We will be back in 36 months to hopefully secure an professionalism and salesmanship. He was able to interpret our needs and find the right vehicle. We will be back in 36 months to hopefully secure another vehicle. We have been trying to buy a Lexus for the past 25 years and finally were able to put together a great deal. Ed Habasi paved the way so that all the paperwork and transactions were a smooth and efficient process. We could not be happier with our decision. More
by Joanie
Employees Worked With
Rene Cruz
March 24, 2023
Hey NJ, NY, PA All I can say is that it’s not worth to drive to TriCounty Lexus Dealership located in NJ. The worst dealer experience I have ever had in my entire life. I wasted 7 hours of my time and ene drive to TriCounty Lexus Dealership located in NJ. The worst dealer experience I have ever had in my entire life. I wasted 7 hours of my time and energy when I drove to NJ to TriCounty Lexus to purchase my first Lexus dream vehicle. The experience of buying my first Lexus was very disappointing. As my nephew, had already explained most of the details what had happened. It took more than 2 weeks to get my $15,000.00 refund deposit back. After so many.. many phones call. It was clear that they had no intention of returning my deposit. Most people would have given up and maybe that’s the outcome they were looking for. The day after we returned the vehicle, I received a phone call from Ron informed me that it would take 3 business days to get my refund back. Ron is a liar and disrespectful human being who only pay attention if and only when you finance so they can get a cut. Ron should be educated on cultural competence, communication and customer service skills. He did not keep his promise after the sales. Please take your business and your money elsewhere, this dealership will not respect you as a customer. Do yourself a favor and save yourself the headache by staying away from this dealership. I could give Tricounty Lexus 0 star, and I would. It should be renamed Scam Lexus. More
by Marie E Depas
Employees Worked With
Ron
March 24, 2023
My sales rep Badeline Espinal was very helpful and transparent. Gave me a great deal and helped me with all my questions. transparent. Gave me a great deal and helped me with all my questions. More
by Amelio
Employees Worked With
Badeline Espinal, Paul Stumpf, Ted Renka, Riverside Partners, Rene Cruz
March 24, 2023
Vincent Antignani was a great help made the process quick and easy for us. Went above and beyond to get me in and out. and easy for us. Went above and beyond to get me in and out. More
by Dixon.delano
Employees Worked With
Vincent Antignani, Paul Stumpf, Ted Renka, Riverside Partners, Rene Cruz
March 23, 2023
Piotr was great, he showed me all the features of my new RX350 in detail and took his time to sit in the parking lot with me after closing to help me set up my Lexus app and show me how to navigate the cent RX350 in detail and took his time to sit in the parking lot with me after closing to help me set up my Lexus app and show me how to navigate the center screen and open up my Apple carplay. Definitely ask for him if you want someone that will take the time to explain everything instead of being pushy to sell you something like most places. Also his managers Ed and Osiris were very honest and transparent when going over the pricing and finance rates. More
by Krushna Patel
Employees Worked With
Piotr Kotowski, Osiris Cruz, Ed Habasi
