
Tri County Lexus
Little Falls, NJ
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This review would be ZERO stars if that were an option! The combination of bait & switch advertised pricing, poor certification inspection, and negligent customer service should disqualify this dealership The combination of bait & switch advertised pricing, poor certification inspection, and negligent customer service should disqualify this dealership from your consideration. If i could return the car I would as I have never dealt with such incompetence when buying a car. The price advertised online is not the real price. Multiple issues with the car on day 1 that were ignored or not addressed in acceptable fashion so one should really doubt the veracity of their so called 1600 point certification inspection. The customer service to address the issues was basically non-existent. Last but not least it took 3 phone calls to actually get someone to do their job and simply mail my registration which I still don't have a month later. There is ZERO accountability from anyone at this dealership from GM to sales person to customer service. NO ONE does what they say they will do. The worst car buying experience in my life. You are fool to give them your business! More
Tri-county Lexus exceeded my expectations with their excellent customer service and attention to detail. Osayd, the sales rep who assisted me, was professional, courteous, and made sure I had all the in excellent customer service and attention to detail. Osayd, the sales rep who assisted me, was professional, courteous, and made sure I had all the information I needed to make an informed decision. The dealership had a sleek and inviting showroom, showcasing their impressive range of luxury vehicles More
My experience at Tri-county Lexus was nothing short of exceptional. Osayd’s professionalism and expertise made the car-shopping process a breeze. The dealership’s commitment to delivering a premium experi exceptional. Osayd’s professionalism and expertise made the car-shopping process a breeze. The dealership’s commitment to delivering a premium experience was evident in every aspect, from the welcoming atmosphere to the wide selection of high-quality vehicles. I highly recommend Tri-county Lexus and Osayd for an outstanding car-buying experience. More
I had an outstanding visit to Tri-county Lexus thanks to the exceptional service provided by Osayd. He was friendly, patient, and extremely knowledgeable about the vehicles. The dealership had a great selec the exceptional service provided by Osayd. He was friendly, patient, and extremely knowledgeable about the vehicles. The dealership had a great selection of cars and a comfortable environment, making it a truly enjoyable experience. More
Felix was so nice,courteous,looks honest to me,definitely an asset to your company. He went above and beyond to give me the best deal. Definitely come see him. an asset to your company. He went above and beyond to give me the best deal. Definitely come see him. More
I recently visited Tri-county Lexus and was impressed by the exceptional level of service provided by Osayd. He took the time to understand my needs and preferences, and guided me through the available opti the exceptional level of service provided by Osayd. He took the time to understand my needs and preferences, and guided me through the available options without any pressure. The dealership’s commitment to customer satisfaction and the quality of their vehicles make them a top choice for anyone in the market for a luxury car. More
Walked in & I was greeted by Vincenzo Antignani he had giving me a lexus experience the whole time & what do u kno I purchased a new rx350 love my new car & gave fair trade value for my lexus Preowned ve giving me a lexus experience the whole time & what do u kno I purchased a new rx350 love my new car & gave fair trade value for my lexus Preowned vehicle thx Vincenzo Antignani I will be back in 3 years again More
5 -stars for Vincenzo Antignani! ! From start to finish he has been great love how he even took the time to make sure I kno how to use the touch screen ! From start to finish he has been great love how he even took the time to make sure I kno how to use the touch screen More