Tri County Lexus

I had a great experience working with my salesperson, Nabeel. He was knowledgeable, professional, and never pushy. He took the time to answer all my questions and made the entire process smooth and stres Nabeel. He was knowledgeable, professional, and never pushy. He took the time to answer all my questions and made the entire process smooth and stress-free. I really appreciated his transparency and responsiveness. Highly recommend working with him! More

I really enjoy when customer service is great & Alejandra the receptionist was very friendly & helped me find a great salesman. Thanks Mehmet for the help !! the receptionist was very friendly & helped me find a great salesman. Thanks Mehmet for the help !! More

My son and I visited Tri County on Friday, 2/13/2026. They had advertised a Lexus IS 350, VIN # JTHGZ1E25P5030501, Stock # P5030501, for a internet price of $37,994. My son had spoken to a Tricounty em They had advertised a Lexus IS 350, VIN # JTHGZ1E25P5030501, Stock # P5030501, for a internet price of $37,994. My son had spoken to a Tricounty employee who said her name was Janis and that the car was available. Another female employee followed up, confirming the appointment and stating the price was negotiable. . In addition, in a text, Janis gave my son directions on where to park at the dealership. We had over an hour drive so we wanted everything sorted out and confirmed before we got there. Upon arrival, we were met by a different salesperson, "Michael" who said the car was in the shop and we would not be able to see it. I asked how it was in the shop when the dealership had already certified it and it was in their lot for almost a month. He kept diverting us to about half a dozen other cars. When we finally said we were only interested in the one, and were were told it was available to see, he told us that there was no "Janis" at the location (Even though she had give us directions on where to park) and they were not responsible for third party conversations on CarGurus. We showed him the specific listing on the Tri County site. At that point, he walked away and we were met by a manager "Fransisco" who again said the car was not at the dealership and there was no room for negotiation. In addition we would need to "activate" the certification which is an additional cost of $4,700. I asked him why this was not disclosed by "Janis" His response was "they are paid to draw people in". Going by other reviews, this dealership engages in click and bait tactics and false advertising on a frequent basis. They are evasive and disingenuous. The worst most corrupt dealership, I have ever experienced. I have filed a complaint with the New Jersey Consumer Protection Bureau and the Federal Trade Commission. More

Great experience Lexus! I went to three other dealerships and this one was by far the best. The process was smooth and stress-free.osayd was professional, knowledgeable, an I went to three other dealerships and this one was by far the best. The process was smooth and stress-free.osayd was professional, knowledgeable, and made everything great More

Osayd was extremely helpful, knowledgeable, and made the entire process smooth and stress-free. He took the time to answer all my questions and made sure I was comfortable with every step entire process smooth and stress-free. He took the time to answer all my questions and made sure I was comfortable with every step More

My mom and I were looking at a new car as our old one got in a accident and we’ve been with Lexus for a while, osayd gave us exceptional service in a accident and we’ve been with Lexus for a while, osayd gave us exceptional service More

I went Thursday to purchase my first car, it was an amazing experiences Thank You Jason Hernandez! amazing experiences Thank You Jason Hernandez! More

Jason Hernandez was very helpful and professional, he helped me through the whole process and he was very kind! helped me through the whole process and he was very kind! More

Worked with Mehmet today. He was great over all. Got us the car we want and price we were looking for. He’s the best. He was great over all. Got us the car we want and price we were looking for. He’s the best. More

Osayd was very helpful from start to finish. He answered all our questions and concerns. He answered all our questions and concerns. More