Tri County Lexus

Justin was phenomenal with knowledge and applied top tier service. He even delivered the vehicle to my house after the fact! service. He even delivered the vehicle to my house after the fact! More

Sarah was amazing to work with from start to finish. She was very knowledgeable and patient. I was comparing lexus to acura and she explained why Lexus was better suited for me She was very knowledgeable and patient. I was comparing lexus to acura and she explained why Lexus was better suited for me More

I have experienced buying a car before with tricounty but I have to say this time was even better! Sarah helped us all the way, no pressure, and moved everything as fast as possible. but I have to say this time was even better! Sarah helped us all the way, no pressure, and moved everything as fast as possible. More

Sarah was super patient with us especially since we came in not knowing what we wanted and never had even driven a lexus, now we left in a brand new lexus ES in not knowing what we wanted and never had even driven a lexus, now we left in a brand new lexus ES More

Sarah provided an outstanding experience during my car purchase. Her knowledge about the Lexus lineup was impressive purchase. Her knowledge about the Lexus lineup was impressive More

I bought a 2016 Ford Explorer from this dealership. The sales experience was pleasant enough. I test-drove the car for less than 5 minutes and there seemed to be no problems. Of course the day after I The sales experience was pleasant enough. I test-drove the car for less than 5 minutes and there seemed to be no problems. Of course the day after I brought it home the engine was making a strange grinding sound consistently between 1500-2500 rpms and the transmission was shifting oddly. I make an appointment for the service department to look at it. This could not have been a new problem. The service department was not helpful and clearly had no idea what the problem was and stated it was "warped rotors". I brought to my trusted mechanics that I've been going to for years. They said no the rotors aren't warped and they aren't sure what the problem is but that the dealership should both the service and sales departments of the dealership and none of them were helpful and said it was my problem. Despite knowing they were wrong about the "warped rotors", I asked them to call me back with a quote to fix. They never did. I brought the car to a Ford dealership and they told me that there is over 40 hours of work that needs to be done with all this repair: 1. Torque converter, transmission front pump and assorted internal parts and hardware . This addresses the shaking at idle in gear. This is a $6200 repair. 2. right side engine mount. mount has metal on metal contact $580. 3. front exhaust flex pipe and hardware. this $1150 4. AIRBAG LIGHT. $1300 5. front lower control arms right and left. $1537 6. in line fuel pressure sensor above fuel tank. $1580 The repairs total more than the car is worth. I have already paid to replace 3 engine mounts last month as well along with some other repairs over the past few months. More

Sarah was amazing to work with from start to finish. She was very knowledgeable and patient She was very knowledgeable and patient More

Sales manager is literally manner less doesn’t know how to talk with customer, very unprofessional and rude, Lexus please take care of this kind of sales manager who don’t know how to talk with customers l to talk with customer, very unprofessional and rude, Lexus please take care of this kind of sales manager who don’t know how to talk with customers literally worst service! Staff is good but sales manager is really need to be taken care of give him class to how to talk with customer’s I don’t know how this kind of people are in sales manager position I don’t know his name but he is huge chubby guy ! More