Back

Tri County Lexus

Little Falls, NJ

4.6
1,303 Reviews

700 Route 46 West

Little Falls, NJ

07424

Directions

By Type

Showing 1,303 reviews

September 24, 2024

If you’re looking for a knowledgeable, attentive, and personable salesman, Karim is the person to see. His exceptional service made my experience enjoyable and stress-free. I highly recommend Karim to an More

by Wanda E.
Recommend Dealer
Yes
Employees Worked With
Karim , Paul Stumpf, Ted Renka, Riverside Partners, Mario Calle
Sep 24, 2024 -

Tri County Lexus responded

Thank you for the glowing review! We’re thrilled to hear that Karim provided such knowledgeable, attentive, and personable service, making your experience enjoyable and stress-free. Your recommendation means the world to us, and we’ll be sure to pass along your kind words to Karim. If you need anything in the future, don't hesitate to reach out. Enjoy your new ride!

September 20, 2024

Sarah was great to work with she was pleasant she showed us the car and explained it she followed up with me the next day and we bought the car More

by Marcus Renallop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Caraballo
Sep 20, 2024 -

Tri County Lexus responded

Thank you for sharing your experience! We're thrilled to hear that Sarah was pleasant and helpful throughout the process. It's great to know she followed up and assisted you in finding the right car. Congratulations on your purchase! If you need anything else, feel free to reach out!

September 20, 2024

I have experienced buying a car before with Tricounty Lexus but I have to say this time was even better! Sarah helped us all the way, no pressure, and moved everything as fast as possible. More

by Shawn Otriz
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Caraballo
Sep 20, 2024 -

Tri County Lexus responded

Thank you for your amazing feedback! We're delighted to hear that your experience with Tri-County Lexus was even better this time around. It’s wonderful to know that Sarah provided you with a pressure-free and efficient process. We appreciate your loyalty and look forward to serving you again in the future! Enjoy your new car!

September 20, 2024

Loved working with Sarah. Answered all our questions and then some. No pressure a seamless experience. We highly recommend Tri County Lexus More

by Tony Quan
Recommend Dealer
Yes
Employees Worked With
Sarah Caraballo
Sep 20, 2024 -

Tri County Lexus responded

Thank you for the fantastic review! We're thrilled to hear that Sarah provided such a seamless and pressure-free experience while answering all of your questions. Your recommendation means a lot to us, and we’re glad to know you had a great experience at Tri County Lexus. If you need anything else, feel free to reach out!

September 20, 2024

My salesperson was very friendly. NEVER pressured us to buy. She answered every question. Go see Sarah! More

by Laurie Smith
Recommend Dealer
Yes
Employees Worked With
Sarah Caraballo
Sep 20, 2024 -

Tri County Lexus responded

Thank you for the fantastic review! We’re so glad to hear that Sarah provided friendly, pressure-free service and answered all your questions. We appreciate your recommendation and hope you enjoy your new vehicle! If you need anything else, feel free to reach out!

September 20, 2024

Sarah helped me get into the car of my dreams! She was super patient and helpful More

by Lily Cruz
Recommend Dealer
Yes
Employees Worked With
Sarah Caraballo
Sep 20, 2024 -

Tri County Lexus responded

Thank you for the wonderful review! We're so glad to hear that Sarah helped you find the car of your dreams and provided such patient and helpful service. We’ll be sure to pass along your kind words to her. Enjoy your new car, and feel free to reach out if you need anything else!

September 03, 2024

I bought an ES230 from Samy recently and I found the entire process satisfying. He was friendly and professional and always responded to my calls and messages each time I reached out to follow up on my More

by Dubsy
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennise, Hatem Samy
Sep 03, 2024 -

Tri County Lexus responded

Thank you for your feedback! We’re glad to hear that Samy made your experience with purchasing the ES230 satisfying, and that he was responsive and professional throughout the process. It’s also great to know that you found the showroom clean and inviting. We’ll be sure to pass along your appreciation to Samy and the team. If you have any more questions or need further assistance, feel free to reach out. Enjoy your new car! 🚗🌟

August 26, 2024

Thank you Hatem Samy for making my lease purchase an easy process!! Love my new F Sport! Great customer service! Thanks again! More

by Amal Kasht
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hatem Samy
Aug 27, 2024 -

Tri County Lexus responded

Thank you for sharing your experience! We're thrilled to hear that Hatem Samy made your lease process smooth and easy. Congratulations on your new F Sport! If you need anything else, we're here to help. Enjoy your new ride! 🚗💨

August 23, 2024

If i could give a zero star i would . This place has to be the sleaziest place i have ever been . Went in to by a used car they hit me with over 7000 in fees. Then to add more insult Mr t More

by Moms against xxxxxxxx
Recommend Dealer
No
Employees Worked With
Damarquis
Aug 26, 2024 -

Tri County Lexus responded

We are sorry to hear about your negative experience at Tri-County Lexus. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at 973 890 5900 ext. 6259. Thank you.

July 10, 2024

Purchased insurance for tires and rims and now trying to use it to get the rims fixed , but they keep on delaying me. Waste of money.. And I'm still waiting for my second key. That I never got when I purcha More

by JFLaRue51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Stumpf, Ted Renka, Riverside Partners, Hatem Samy, Mario Calle
Jul 15, 2024 -

Tri County Lexus responded

We are sorry to hear about your negative experience at Tri-County Lexus. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at 973 890 5900 ext. 6259. Thank you.