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Tri County Lexus
Little Falls, NJ
1,386 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,386 reviews
February 27, 2024
Samy was AWESOME! He really went above and beyond helping us with now our 2nd purchase! He was so patient in answering all of our questions. And not only do we love LE He really went above and beyond helping us with now our 2nd purchase! He was so patient in answering all of our questions. And not only do we love LEXUS as a car brand, we continue to come back to this dealership in particular because of the outstanding experience and service we get every time. Thank you again Samy! TEAM LEXUS FOREVER 🫶🏼 More
by J.sanpedro05
Employees Worked With
Ted Renka, Riverside Partners, Hatem Samy
February 27, 2024
This salesman was extremely phenomenal and easygoing, he helped my family and I with all our questions and inquiries and helped us navigate the selling process smoothly helped my family and I with all our questions and inquiries and helped us navigate the selling process smoothly More
by Sarah
Employees Worked With
Hatem Samy
February 27, 2024
Hatem Samy was the sole reason I purchased a car from this dealership. He accommodated my every need and made me feel comfortable with my purchase. I will recommend him to anyone looking to buy a car. this dealership. He accommodated my every need and made me feel comfortable with my purchase. I will recommend him to anyone looking to buy a car. More
by Bassel
Employees Worked With
Hatem Samy
February 23, 2024
Tri County Lexus was nothing but great to me. Danny and Giancarlo helped me throughout the process and made life so much easier for me. Highly reccomended. Danny and Giancarlo helped me throughout the process and made life so much easier for me. Highly reccomended. More
by c46480336
Employees Worked With
Danny and Giancarlo
February 22, 2024
Honestly everyone, if i could give 0 star as a review, I definitely would. Worst experience ever once you leave their facility and be aware of the gentleman name (Chris Mendoza) and his finance coworker. definitely would. Worst experience ever once you leave their facility and be aware of the gentleman name (Chris Mendoza) and his finance coworker. Secondly, the car was in a minor accident and was hit from the back and it was also repaired per the CarFax. I asked Chris about it and he told me that the damage was fixed and he can vouch that since the car is L/Certified that there wouldn't be an issue with it and the dealership wouldn't sell it as L/Certified if it wasn't done properly. Fast forward to 3 weeks later, see my attached pictures. The car went through another Lexus dealership near me for regular maintenance since they refused to do it themselves even though the mileage was close the manual warranty and service guide. The part that was supposedly fixed flew out - see my attached pictures. The Lexus dealership told me this has never happened in their car wash before. After investigation, they realized that they wrongly install the piece and fix it so that it only can be maintained for a short period of time. They also told me that they also encounter repairs being done wrong when customers bring their vehicles for maintenance from Little Falls Lexus dealership. Overall, they are all LIARS, THIEVES, and SCAMMERS. Be aware if you do end up doing business with them. I will strongly recommend to bring someone else with you for back up More
by Nick
Employees Worked With
Chris Mendoza
