Tri County Lexus

I had a couple of questions about financing my leased vehicle. Ben was able to answer every question thoroughly and was able to help me decide. He was very professional and i loved his service. vehicle. Ben was able to answer every question thoroughly and was able to help me decide. He was very professional and i loved his service. More

I visited Tri County Lexus 3 times (3 days) before buying I visited Tri County Lexus 3 times (3 days) before buying the car on 4th day. First day, I was introduced to Mr. James Domaleski as sales rep, suc I visited Tri County Lexus 3 times (3 days) before buying the car on 4th day. First day, I was introduced to Mr. James Domaleski as sales rep, such a soothing personality. Never an uncomfortable moment. I bother him with 99 questions before, during and after test drive of white RX350 (since I was weighing RX350 vs BMW X3). He always made me feel that I am asking right and relevant questions. Second day, it was Rudy's turn to be grilled (more than an hour), verifying and cross checking the facts regarding the RX350 and then pricing. No sale that day. Rudy was still smiling, amazing. Third day: Nope they did not slam the door on my face, by that time they remember my last name. And already know that I am hooked. Requested James for Cerulean Blue Lexus. Mike joined James to provide assistance regarding explanation of different options, services and then filling out forms & sealing the deal. Fourth Day: Before taking delivery of the car, Ben comes into picture, money. He went the extra length and allowed me to use the credit card (that accumulates mileage) to pay a big chunk. No complain. More

As soon as I entered the dealership, I was greeted by the receptionist, right away I was attended by salesman, Leroy, I did not have to wait. Leroy was a very polite and full of information. It was a great w receptionist, right away I was attended by salesman, Leroy, I did not have to wait. Leroy was a very polite and full of information. It was a great working with him and everyone else at the dealership was pleasant, an in and out. If you want a good deal and a great experience I definately recommend tri-county lexus. More

My name is Jeremy and I have been looking to purchase a Black LS460, I have been to Prestige Lexus and Bridgewater Lexus and had bad experiences from both places. At Prestige it took forever to see a sales Black LS460, I have been to Prestige Lexus and Bridgewater Lexus and had bad experiences from both places. At Prestige it took forever to see a salesperson to talk about the car I wanted and when I wanted the features explained it felt like the salesman didn't want to explain everything and was basically trying to rush me into buying the car and I felt like all they wanted was my money and they could careless about me so I ended up just leaving. Then I tried Bridgewater Lexus and called ahead to test drive the car and when I arrived they didn't have the car on the lot so I had to wait awhile and when it was brought in it was very dirty inside and I didn't even want to drive it. So I told the sales guy that they wasted my time and left once again unhappy. You would think they would keep a new car looking new. After my bad experiences I wanted to just go to BMW but I decided to try Tri-County Lexus in Little Falls, NJ and I am glad I did! When I arrived at the dealership I saw their new cars well organized and clean. I saw the LS460 I was looking for and went into the showroom. I was then greeted right away by the receptionist named Dulce who was very kind and introduced me to Eddie Murcia who was my salesman. He was very great to talk to and has a positive attitude and personality. He explained all the features of the car to me an then we went for the test drive. I fell in love with the car and we finished up with a very great deal! I didn't feel rushed at all thru the whole process. I also met with the GM Mike Visocky who also had a great attitude and down to earth personality, I felt like family. I picked up my car the next day and left feeling happy and appreciated. I'm glad I stopped by Tri-County Lexus and I love my new car! I would recommend Tri-County Lexus to everyone! Great group of people there and great prices. Thanks again to Eddie, Mike, and Dulce. I'll definiely be back. More

Narrowed car search down to Lexus, BMW and MB - hybrid and diesel. Joe was competent sales person, but told us it would be 4-6 weeks to get hybrid so we decided to think about it. Upon leaving, we were and diesel. Joe was competent sales person, but told us it would be 4-6 weeks to get hybrid so we decided to think about it. Upon leaving, we were introduced to Sales Manager Camillo who whispered we could actually get the car in a few days. I didnt like that the Sales Manager contradicted the Sales Person (with whom we were building a new relationship) right in front of us. I question the sales strategy and wonder if we were being played. For the price of the Lexus brand, I shouldnt feel I had a "used car slick sell" experience. I am now the proud owner of a GL BlueTech 450 More

Things have really changed at TriCounty Lexus. Service is quick, people are friendly, and very professional. Gene greeted me, told me about the detail special, and had me in a loaner within 10 minutes. When quick, people are friendly, and very professional. Gene greeted me, told me about the detail special, and had me in a loaner within 10 minutes. When I came back to pick up my car I could not believe how great my car looked after the detail that Gene arranged. It was everything and more that Gene explained.Im a very happy camper and will return to TriCounty. More

Brought my car in for a quick oil change... Was greeted bi Gene upon arrival... He then escorted me to my service person Nancy... She took all my info. told me to have a seat till my car was done...Less th bi Gene upon arrival... He then escorted me to my service person Nancy... She took all my info. told me to have a seat till my car was done...Less than a half hour Gene was calling me in the waiting room to let me know my car was completed... Just wanted to say Thank you Nancy and gene Great job!!! More