Tri County Lexus

Unlike many others, I had a terrible experience with this dealership. I always had great experiences with Lexus, particularly Booby Rahal Lexus. During this process, my questions via email and phone were ver dealership. I always had great experiences with Lexus, particularly Booby Rahal Lexus. During this process, my questions via email and phone were very slow with John. My transaction was handed off to Justin who promised to get back to me. He didn't. After negotiating a price for a used Lexus I took a day off to travel 4.5 hours to make a deal. Once there, on time by appoitment, I was not greeted at all and had to find a salesperson. I then met Dan my newest contact who advised me that he was now handling the deal. We were extremely disappionted with the car. It had several large scratches, a small dent and dirty interior. This was hard to see on the internet. After telling Dan 3 times my thoughts, he continued to put through the paperwork for the deal. I finally had to sternly advised that I was not going to buy the car. Dan simply couldn't understand my thoughts. I will continue to buy Lexus but only deal with the 2 Bobby Rahal delaerships who I trust and don't waste my time. I will be putting my thoughts in letter to Lexus and others. More

The salesman, Jean Baptiste was very professional and was easy to work with. We negotiated prices for a while but in the end he was willing to work with his management in order for me to purchase from this d easy to work with. We negotiated prices for a while but in the end he was willing to work with his management in order for me to purchase from this dealer. He even went out of his way to pick up the car from out of state. If you are in the market to purchase a new Lexus I would recommend this dealer and definitely try and get Jean Baptiste as your salesman. More

Gene and the rest of the guys at Tri-County are just wonderful! They always make me feel comfortable and really just show they care.. And waiting there for my car to be done with service is easy and I d wonderful! They always make me feel comfortable and really just show they care.. And waiting there for my car to be done with service is easy and I dont mind one bit! They have coffee and pastries for the customers. I would reccommend EVERYONE to go here!! I actually cant think of anything bad to say! Very pleased :) More

I had a great experience at Tri County – Lexus dealer. Even though, I was not interested in buying a car right away. The great customer service, friendliness, and especially patience provided by Justin Sa Even though, I was not interested in buying a car right away. The great customer service, friendliness, and especially patience provided by Justin Salomone made me change my mind and I end up buying a car the same day. I totally appreciated the time he took to show me the different options available. Justin is a great salesperson with excellent customer service skills. I would recommend him to any of my friends for assistance. He seemed to be very knowledgeable in regards to car sales, especially when it comes to deals and numbers. More

I had a wonderful experience at TriCounty Lexus. Worked with a great salesperson who was very professional and extremely helpful. I will definitely go back to Mike and will recommend your dealership to fr with a great salesperson who was very professional and extremely helpful. I will definitely go back to Mike and will recommend your dealership to friends. More

Brian was one of the, if not best sales person I ever dealt with. Even though I knew what car I wanted going in, he took the time with me in the beginning to evaluate my needs and to see if the car I wa dealt with. Even though I knew what car I wanted going in, he took the time with me in the beginning to evaluate my needs and to see if the car I wanted was really the car I needed. The test drive was very enjoyable being able to drive the car on different types of roads and was highly educated about the cars functions and capabilities. He took the time to answer all of our questions and was a pleasure to work with. He will come highly recommended to all my family and friends who are looking to purchase. Tri-County Lexus is the best! More

Justin Salamone was by far the greatest sales person we have ever dealt w when buying a car. He is pleasant, thorough, professional and follows up in a timely manner on queries. We reccomend Justin Salomon have ever dealt w when buying a car. He is pleasant, thorough, professional and follows up in a timely manner on queries. We reccomend Justin Salomone to anyone interested in getting a Lexus and will always reccomend Justin! Mr. Salamone took the stress out of getting a car and in turn made it FUN! Thank you to Justin for his professionalism and being a fantastic sales person! More

It's never easy to purchase a new vehicle but this dealership makes the process of purchasing a car as easy as possible. I was comfortable from the very beginning with Mike my salesman. He was introdu dealership makes the process of purchasing a car as easy as possible. I was comfortable from the very beginning with Mike my salesman. He was introduced to me by the Internet Manager. And, that was after I was greeted by the very friendly receptionist with a big white smile. The entire process took just about a week and that was because I was very specific as to the type of car and the color (interior and exterior) that I wanted. Mike promised he would find it and have it delivered and Tri County Lexus did just that. My last stop was the Finance Manager and he delivered as well. I got a great deal and was able to take the car home. This is my fourth Lexus and my second new lexus from Tri County Lexus. I readily recommend this dealer to anyone in the market for a car. I will be back when I am ready to trade in again. More

Brian, is a very knowledgeable about the cars. He answered all my questions without hesitation. I would recommend Brian as the sales person to see to my friends interested in purchasing a Lexus. answered all my questions without hesitation. I would recommend Brian as the sales person to see to my friends interested in purchasing a Lexus. More

To be honest, going into a dealership always scares me, but once I entered tri county Lexus I was met by a very friendly salesmen by the name of Brian Coyle. He was very friendly offered me coffee and popc but once I entered tri county Lexus I was met by a very friendly salesmen by the name of Brian Coyle. He was very friendly offered me coffee and popcorn and sat me down far from all the noise do he can focus on my needs and wants then he took me out to see the car very knowledgable person. Knew where everything was inside and outside the car, gave me a great walk thru then went on the test drive. When we came back from the drive I get down to bussnies and told him I want this car for this price. Usually other car dealers send over mangers and what not, I was expecting that to happen here too but surprisingly it didnt. Yea he he came back with his manger but just to congradualte me on my new car. Best car dealership I been to in all my car buying experience. I will deffinalty be back to get another car in the future. Thank you Brian Coyle and thank you Tri-County Lexus! More