Tri County Lexus
Little Falls, NJ
Filter Reviews by Keyword
By Type
Showing 1,304 reviews
Great experience overall. The staff was courteous, professional, and accommodating--not too salesman like either. I would not hesitate recommending these guys to my friends and family. professional, and accommodating--not too salesman like either. I would not hesitate recommending these guys to my friends and family. More
I recently stopped in on the advice of a friend. I was introduced to Mr. Dominic Dimartino. The entire experience at Tri County Lexus did not disappoint. Mr. Dimartino was very professional. I would ce introduced to Mr. Dominic Dimartino. The entire experience at Tri County Lexus did not disappoint. Mr. Dimartino was very professional. I would certainly recommend Tri County Lexus to all of my friends and associates. My new 2012 Lexus RX-350 is everything and then some from what I expected. Cheers to Tri County Lexus and their staff! More
My wife and I purchased a vehicle at Tri-County Lexus and i am recommending this place to anyone interested in purchasing a Lexus. We are so happy we went to tri county lexus to make a purchase. The sales pe i am recommending this place to anyone interested in purchasing a Lexus. We are so happy we went to tri county lexus to make a purchase. The sales person Carlos Moncion was very nice and helpful. He explained everything to me in easy terms and made me feel comfortable. I enjoyed my experience there. We recommended the sales person and tri county lexus to my sister since she will be buying her new car in a couple of weeks. More
I am a happy customer because i purchased my car in Tri-County Lexus. I don't usually take the time to write reviews but i feel compelled to write one on this dealership. The employees were friendly an Tri-County Lexus. I don't usually take the time to write reviews but i feel compelled to write one on this dealership. The employees were friendly and they actually looked happy to see me walk in. My salesman Jean-Baptiste Monjoie was very professional and helpful. He showed me my options on the car i wanted and by the time i got out i felt really knowledgeable. I would recommend this place to anyone interested in purchasing a Lexus. More
Great attention and service. Everyone was helpful and answered all questions. I would recommend the dealership to anyone wanting a Lexus. We appreciated the willingness to accommodate our needs. Thanks answered all questions. I would recommend the dealership to anyone wanting a Lexus. We appreciated the willingness to accommodate our needs. Thanks again. More
Great experience at this lexus dealer. looking into different vehicles and i was comparing the Is250 AWD and the Es350. My salesman Giancarlo was a great help showing me the differences between both se different vehicles and i was comparing the Is250 AWD and the Es350. My salesman Giancarlo was a great help showing me the differences between both sedans, in much detail. starting with the options to the certified warranty that these dealer offers. thank you so much for the help making my decision easier to purchase a Lexus. More
I went into tri county lexus to see what the preowned department had to offer. I was professionaly greeted by Justin when I walked in. He first offered me and my wife a beverage which I thought was ext department had to offer. I was professionaly greeted by Justin when I walked in. He first offered me and my wife a beverage which I thought was extremly courteous and thoughful. We looked at several vehicles and found 2 that I liked. We sat down and he took his time showing me everything about both vehicles and he helped me pick the one that best suited me. I have bought many vehicles in my lifetime and I can honestly say that Justin is by far the best sales person I have ever dealt with. He is one of the reasons why I bought this beautiful certified RX350. He is very polite, courteous, professional, and knows the Lexus brand very well. Tri County Lexus and all dealers should have more salesman like Justin! Highly recommended and will refer all family memebers and friends to Justin at this dealer! More
Best Lexus dealer experience that i had. Very attentive employees that made me feel very comfortable in my first visit, my salesman was Giancarlo M. I had the opportunity to test drive and get all the info employees that made me feel very comfortable in my first visit, my salesman was Giancarlo M. I had the opportunity to test drive and get all the information that i requested about the Is250. i was explained every detail of the car exterior & interior. Also i was told in detail about the certification process and what is checked to make sure the vehicle is in perfect conditions for delivery. I will definitely recommend everyone i know to this dealership. More
Unlike many others, I had a terrible experience with this dealership. I always had great experiences with Lexus, particularly Booby Rahal Lexus. During this process, my questions via email and phone were ver dealership. I always had great experiences with Lexus, particularly Booby Rahal Lexus. During this process, my questions via email and phone were very slow with John. My transaction was handed off to Justin who promised to get back to me. He didn't. After negotiating a price for a used Lexus I took a day off to travel 4.5 hours to make a deal. Once there, on time by appoitment, I was not greeted at all and had to find a salesperson. I then met Dan my newest contact who advised me that he was now handling the deal. We were extremely disappionted with the car. It had several large scratches, a small dent and dirty interior. This was hard to see on the internet. After telling Dan 3 times my thoughts, he continued to put through the paperwork for the deal. I finally had to sternly advised that I was not going to buy the car. Dan simply couldn't understand my thoughts. I will continue to buy Lexus but only deal with the 2 Bobby Rahal delaerships who I trust and don't waste my time. I will be putting my thoughts in letter to Lexus and others. More
The salesman, Jean Baptiste was very professional and was easy to work with. We negotiated prices for a while but in the end he was willing to work with his management in order for me to purchase from this d easy to work with. We negotiated prices for a while but in the end he was willing to work with his management in order for me to purchase from this dealer. He even went out of his way to pick up the car from out of state. If you are in the market to purchase a new Lexus I would recommend this dealer and definitely try and get Jean Baptiste as your salesman. More