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Tri County Lexus
Little Falls, NJ
1,309 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,309 reviews
January 27, 2024
When I went to this dealer to look a vehicle I had seen on line the price had increased by $1,800 also it was online as a Lexus Certified Pre-Owned with a unlimited mileage warranty for 6 years when I got on line the price had increased by $1,800 also it was online as a Lexus Certified Pre-Owned with a unlimited mileage warranty for 6 years when I got there they told me I had to $2,800 for the warranty. On top all that the vehicle had a cracked windshield. Worst experience yet at a dealer. False advertising at it’s best horrible experience. More
by Raypazos
Employees Worked With
Jayson
January 06, 2024
Worst dealer. Typical bait and switch. Went there and they say it’s sold that morning. But the listing still there. Stay away from this dealer! Typical bait and switch. Went there and they say it’s sold that morning. But the listing still there. Stay away from this dealer! More
by skprudential
Employees Worked With
Danny Sanchez
January 06, 2024
I had a great experience with this dealership and Jim was a great salesperson. He made the process so easy and helped me pick the car the best suited my needs. I would recommend this dealership and Jim Nicol a great salesperson. He made the process so easy and helped me pick the car the best suited my needs. I would recommend this dealership and Jim Nicoletti More
by Christine
Employees Worked With
Jim Nicoletti
January 03, 2024
This dealership was awful. The listing price for their cars online isn’t accurate. They add about 2-3k more for a reconditioning fee. Also Isaiah their sales rep plays the sale The listing price for their cars online isn’t accurate. They add about 2-3k more for a reconditioning fee. Also Isaiah their sales rep plays the sales game great but the moment he realized a deal isn’t being made he became rude with an attitude. Ed Hasabi the sales manager is an unprofessional. I have never felt so uncomfortable trying to negotiate and he starts raising his voice almost to make a scene. We told him he was being loud and he goes “you think I’m being loud, now you’re making me feel bad that’s not cool” as he proceeds to raise his hands and make a scene. Ed had the nerve to ask my husband what his career was as if he was putting him down. My husband is an engineer and we have more than enough money to buy a Lexus but we will not be disrespected by Ed Hasabi and his team for inquiring about how a car listed for 33k suddenly becomes 38k and falsely advertising their prices. More
by Jenn22465
Employees Worked With
Isaiah Hampton, Ed Hasabi
November 25, 2023
My first experience I had was not so great. Returned and had a very nice salesman by the name of David. Even though I did not purchase the car today, I am sure I will be back. Returned and had a very nice salesman by the name of David. Even though I did not purchase the car today, I am sure I will be back. More
by rdmjjh94
Employees Worked With
David Bustamante
November 20, 2023
I went back and forth with a representative of this dealership for weeks to make sure I would not be wasting my time. I was specific in that I was a cash buyer and asked what the total dealer fees woul dealership for weeks to make sure I would not be wasting my time. I was specific in that I was a cash buyer and asked what the total dealer fees would be minus tax and DMV. I was told (in writing) $799.00. I get to the dealership and waste time checking the car and test driving it and then Ed (manager) tells me there would be an additional $1800.00 fee because I was paying cash. Realizing a was a retired police detective he was quick to repeat to me that this fee was listed on their website. I was dealing directly with a salesman who stated there were no fees other than the $799.00 Doc Fee. Here is the reason why and I advise anyone looking to buy a car to do as suggested: As long as the dealer is disclosing the fact that they are doing this, it’s legal. Basically, they are counting on making some money on the loan, so if they lost that profit they want to make up for it somewhere. If this is how this store operates, I would take your business elsewhere. More
by TopCop931
Employees Worked With
Ted Renka
November 13, 2023
Vincent Antignani exhibited exceptional professionalism and provided thorough, informative answers to all of our questions with great patience. Vincent played a crucial role in facilitating the purchase of and provided thorough, informative answers to all of our questions with great patience. Vincent played a crucial role in facilitating the purchase of my first Lexus, providing exceptional assistance and guidance throughout the process. More
by Rodriguez
Employees Worked With
Paul Stumpf, Ted Renka, Riverside Partners
October 28, 2023
If i could score a 0 i would. This delership lies promises 2000 over kelly book on line. False. Promis 1000 return customer loyality. False. Car must b active. Promises 0 apr on This delership lies promises 2000 over kelly book on line. False. Promis 1000 return customer loyality. False. Car must b active. Promises 0 apr on 60 months. They actually said this is for Muslim religion???? N if u pay 50 percent for 36 months. They quoted me one price. Within a half hour changed there mind in that price. Very dishonest dealership More
by gamkel22
Employees Worked With
Liz
